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Customer Reviews for American Standard Champion Tank Seal

Internet #205498558

Model #738659-0070A

Store SKU #1007184861

  • Simple and durable design
  • Easy to install
  • Includes a limited 1-year warranty

Customer Reviews

  • 4.3
    out of 82 reviews
  • 77% recommend this product
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Showing 1-30 of 82 reviews
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Champion tank seal worked perfectly, eva tly what I expected and needed!
Champion tank seal worked perfectly, eva tly what I expected and needed!
by
  • Verified Purchase
  • Recommended
The main reason I purchased this item was to get...
The main reason I purchased this item was to get the bottom gasket. I installed it and it leaked. I had to put the original gasket on the unit. Was a waste of money to buy this unit.
by
Response from AmericanStandardBrandsAug 3, 2018
RGH, thank you for your review. We apologize for the inconvenience that you experienced. Please contact us directly through the American Standard website "Contact Us" located at the bottom of our home page so we can assist you. Sincerely, American Standard Tech Team AmericanStandard
  • Verified Purchase
Toilet still has phantom flush this flush valve is terrible...
Toilet still has phantom flush this flush valve is terrible
by
Response from AmericanStandardBrandsJun 13, 2018
Dear Kelly,

We are sorry to hear that you are having issues with your toilet phantom flushing and would like the opportunity to get it fixed for you. Please try this solution:
You will need to remove the black wing nut and lift off the green dome. Replace the blue seal. When putting the green dome back into place, be sure to line up the four slots on the bottom of it with the four slots on the bottom half of the flush valve that is still in the tank If this still doesn't take care of the leak we would be happy to look into it further for you.

Sincerely,
AS Customer Care Tech Team AmericanStandard
  • Verified Purchase
It's all good....
It's all good.
by
  • Verified Purchase
Did not come with wrench and the unit leaked around the seal into the bowl after installation
Did not come with wrench and the unit leaked around the seal into the bowl after installation
by
Response from AmericanStandardBrandsFeb 7, 2018
We are very sorry to hear about your experience with the Champion Tank Seal and any inconvenience it may have caused. Your review is very important to us. Please feel free to contact our Customer Care Tech Team at your earliest convenience 1-800-442-1902 M-F 8:00am-8:00pm and Sat 10:00am-4:00pm EST and a representative will do their best to help you resolve the issue.

Sincerely, American Standard Customer Care Tech Team AmericanStandard
  • Verified Purchase
Yes, the Tank Seal did the job just fine, but was only required because of the ridiculous design...
Yes, the Tank Seal did the job just fine, but was only required because of the ridiculous design of this American Standard toilet. In order to replace as simple Flush Valve, the water closet/tank must first be removed. So I would recommend that when shopping for a new toilet you first look to see if it includes this unique 4" flush valve and, if so, look for an alternative.
by
  • Verified Purchase
1 found this review helpful
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
This seal works great.I was little afraid to install it by myself and I watched a video on YouTu...
This seal works great.I was little afraid to install it by myself and I watched a video on YouTube about the installation and I did.The leaks dissappear and I'm worries free for now, excellent product.
by
  • Verified Purchase
  • Recommended
Quick change over!!! ...
Quick change over!!!
by
  • Verified Purchase
the unit worked great however the seal that was recommended...
the unit worked great however the seal that was recommended did not work as it was too small. Had to purchase the correct seal at the time of pickup.
by
  • Verified Purchase
1 found this review helpful
The right part, available when promised....
The right part, available when promised.
by
  • Verified Purchase
I am a huge fan of the American Standard Champion IV and of their older models also. Seriously,...
I am a huge fan of the American Standard Champion IV and of their older models also. Seriously, I have a lot of investment properties and have been switching out the toilets to American Standard Champion IV (elongated). In all the years and I assume many, many thousands of flushes, these toilet have yet to clog even once. So, when the tank seal went out one of these, I went to the store and bought an aftermarket one that said and guaranteed it would work with the American Standard. It didn't and that is upsetting as who returns a seal? Well, Home Depot has the entire device online which is an upgrade to the older Champion toilets and, as expected, after taking the old one apart and installing the American Standard tank seal, it worked! My time and effort is worth a heck of a lot more than the couple of bucks I might have saved using another devise. So, as the years go by and the originals wear out, I will be ordering new ones and wishing I could buy them in the stores.
by
  • Recommended
2 found this review helpful
Almost 5 stars
I was disappointed I had to order this on line, I originally purchased this toilet from Home Depot so I expected to get the replacement parts in the store. The original delivery date was the 20th, a week from purchase date, didn't receive it until the 24th. It also didn't have the seal that goes between the tank and toilet, had to use the old one. The product it's self is great, thus the 4 stars.
by
    • Recommended
    Some type of design problem.
    In order to install this product, you have to completely take off the tank from the bowl. The float FALLS too quickly and does not allow enough water to escape to allow for a complete flush. In order to get a complete flush you have to hold the handle down a long time. This was the reason I purchased this device because it seemed that overtime he had to hold down the handle longer and longer. The device itself works fine just not to the level of satisfaction I was looking for
    by
    Response from AmericanStandardBrandsAug 8, 2017
    Thank you for the rating of our product. We apologize for the inconvenience that you experienced. Please feel free to contact our Customer Care Tech Team at your earliest convenience 1-800-442-1902 M-F 8:00am-8:00pm and Sat 10:00am-4:00pm EST and a representative will do their best to help you. Sincerely, American Standard Customer Care Tech Team AmericanStandard
      • Recommended
      1 found this review helpful
      No! Do not recommend - Just an entirely bad Am Std OEM design and implementation!. Just replace t...
      No! Do not recommend - Just an entirely bad Am Std OEM design and implementation!. Just replace the whole thing with a FluidMaster Complete Universal 3" flush valve kit and never look back... I did, haven't had a problem since....
      by
      Response from AmericanStandardBrandsAug 8, 2017
      Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Customer Care Tech Team AmericanStandard
        6 found this review helpful
        5 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        I had a hard time getting the old one off....
        I had a hard time getting the old one off. The new style was a better system , we will see how it works
        by
        • Verified Purchase
        Fairly easy to install,appears to be the same blue seal as original seal that came with new toile...
        Fairly easy to install,appears to be the same blue seal as original seal that came with new toilet that lasted a couple years then got a blister and allowed toilet to leak.I would think there would be a better available .
        by
        Response from AmericanStandardBrandsJun 21, 2017
        Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Customer Care Tech Team AmericanStandard
        • Verified Purchase
        4 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        After two years of replacing gaskets, I finally ordered the replacement tower and seal. It went i...
        After two years of replacing gaskets, I finally ordered the replacement tower and seal. It went in with little effort and the toilet finally performs like the rest of the toilets in the house. Couldn't see anything obviously wrong with the old one, but I would recommend just buying this whole unit instead of replacing just the gaskets.
        by
        • Verified Purchase
        • Recommended
        3 found this review helpful
        Tank deal
        Worked out great for what I needed. It is flushing the toilet just fine.
        by
          • Recommended
          Showing 1-30 of 82 reviews

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