Questions and Answers for Upper Bounce Machrus Upper Bounce 12 ft. Round Trampoline Set with Safety Enclosure System Outdoor Trampoline for Kids and Adults
A: Please continue to check our website for the most up to date in stock availability .
by|May 15, 2020
A: Hi Pete,
Thanks for your inquiry
This item is currently Backorder Ineligible, and we have no eta for inventory. There is a chance this unit can come back in stock in the future, and to get notifications, please enter your email in the “notify me” part on the items page. I hope this helps.
Your local Home Depot Store might be able to do a Special Order for you directly to the vendor, please speak with a local, in store associate.
We appreciate your business and look forward to serving you in the future.
by|May 14, 2020
Q:any idea when this will be in stock?
by|May 1, 2020
1 Answer
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A: Hello MC,
Thank you for your recent inquiry with The Home Depot.
Unfortunately, at this moment we do not have an eta on when it will be available again. We can notify you when it is back in stock if you plug your email into the notify me tab.
We appreciate your business and look forward to serving you in the future.
by|May 11, 2020
Q:Can enough sunlight get through the mat to keep the grass underneath from dying? Can the trampoline be easily moved from place to place in the yard to keep the grass healthy?
by|Apr 28, 2020
1 Answer
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A: With assistance yes you can move the trampoline.
by|May 1, 2020
Q:What is weight limit ?
by|Apr 9, 2020
1 Answer
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A: This product is capable of sustaining weight up to 330 lbs.
by|Apr 10, 2020
Q:How far off the ground is it?
by|Mar 27, 2020
1 Answer
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A: It's approximately 35 inches off the ground.
by|Mar 31, 2020
Q:I need a ladder for my toddler grandchild.
by|Jul 7, 2018
1 Answer
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A: All of our ladders are compatible with the 10 ft trampoline
by|May 5, 2023
Q:Can you guys assemble it for me?
by|May 25, 2018
0 Answer
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Q:Does this trampoline include any type of tie downs, to keep it in place during windy conditions?
by|Apr 17, 2018
3 Answers
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A: Not that I remember. We’ve had it for 18 months.
by|May 5, 2023
A: No, it does not - however it can be purchased separately
by|May 5, 2023
A: No tie downs included. You'll need to buy some ground anchors separately. This is a great trampoline! Well built.
by|May 5, 2023
Q:Home depot has a few selections of replacement caps but different diameters.
by|Apr 14, 2018
2 Answers
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A: 1.5"
by|May 5, 2023
A: The poles are 1.5 inches in diameter.
by|May 5, 2023
Q:Do you need to purchase anchors for the trampoline? I am currently waiting for my order to arrive and want to make sure I am prepared for immediate usage.
by|Feb 9, 2018
1 Answer
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A: The trampoline does not require anchors for its safety - its an added feature