Questions and Answers for Upper Bounce Machrus Upper Bounce 12 ft. Round Trampoline Set with Safety Enclosure System Outdoor Trampoline for Kids and Adults
A: Unfortunately no, none of our trampolines are sold with the ladder included. We do sell trampoline ladders separately through the Home Depot website and our website (machrus.com).
by|Dec 29, 2022
Q:Does this trampoline model have a ladder to enter and exit???
by|Dec 27, 2022
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A: This trampoline set does not include a ladder
by|Apr 19, 2023
Q:What is the weight limit for jumping
by|Apr 15, 2021
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A: The weight limit is 330lbs for this model.
by|May 13, 2022
Q:Does this come in 2 packages? The box says " Box1 of 2" but Home Depot only delivered 1 box.
by|Apr 5, 2021
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A: Thank you for your recent inquiry with The Home Depot. There should have been 2 boxes delivered. If you have not already done so, please call our customer service to locate the second box. We appreciate your business and look forward to serving you in the future.
by|Apr 18, 2021
Q:Trampoline is advertised with 330 lb weight capacity, but warning label on the trampoline says 90 kg, which is equal to less than 200 pounds. Question to manufacturer/home depot: which is it? I bought it assuming the weight advertised on the site (330 pounds) is correct.
by|Mar 27, 2021
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A: The weight limit is 330lbs as advertised the label was printed incorrectly.
by|May 6, 2021
Q:It is 10 ft from edge to edge or 10 ft plus the springs and protection?
by|Mar 20, 2021
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A: Plus springs and protection
by|Jun 2, 2021
Q:How big are the shipping boxes and are they labeled with what's inside?
by|Dec 2, 2020
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A: It is pretty big but explanations are easy to follow
by|Dec 23, 2020
Q:will these be back in stock anytime soon?
by|May 19, 2020
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A: Thank you DW for your recent inquiry with The Home Depot for Upper Bounce 14 ft. Trampoline and Enclosure Set Equipped with Easy Assemble Feature. We currently do not have an ETA for when this will be back in stock. If you would like to be notified when the item will be back in stock you can submit your email in the "notify me" part on our items page. We appreciate your business and look forward to serving you in the future.