Questions and Answers for TrafficMaster Cherry 4 MIL x 6 in. W x 36 in. L Grip Strip Water Resistant Luxury Vinyl Plank Flooring (24 sqft/case)

A:  Thanks for your question. Light scratches and scuffs can be disguised with a melamine pad (i.e. Magic Eraser) but deeper scratches (where you can see black or white) can only be fixed with a plank replacement. You can see the plank replacement video here: https://www.youtube.com/watch?v=XWqoLy_e12o

A:  Thanks for your question. Please give us a call and we can send you a claim form. (866) 843-8453

A:  Thank you for your question- Home Depot only sells by the carton I believe. You would need to check with them.

A:  Buy a full case then Sell the remaining to someone in your same position.

A:  Thank you for your question- This product isn't approved to be installed on a concrete terrace. Allure must be in a temperature controlled environment.

A:  Thanks for your question. This product can be installed over concrete but you'll need to use a 6 mil poly over the concrete as a moisture/vapor barrier.

A:  Thank you for your question- We recommend using the protective mats beneath rolling chairs. Recommended are the plastic mats, non-studded.

A:  Thanks for your question. The grip strips should not be reused. Taking them apart damages the adhesive too much to reuse.

A:  Thanks for your question. This product should not be installed on a lanai or any other area that isn't completely enclosed and climate controlled between 65°F and 85°F at all times.

A:  Thanks for your question. You cannot use any type of underlayment with these planks. They need to be installed directly on top of the plywood subfloor.

A:  Thanks for your question. We do not recommend or warranty installing this product on stairs.