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Questions and Answers for TrafficMaster Cherry 4 MIL x 6 in. W x 36 in. L Grip Strip Water Resistant Luxury Vinyl Plank Flooring (24 sqft/case)

Internet #100593151

Model #12012

Store SKU #107971

  • Ceramic bead surface coating resists scratches and stains
  • Water resistant flooring installs easily using GripStrip design
  • Can be installed over concrete, tile, vinyl or wood

Questions & Answers

2001Questions
caret
Q:Do you keep this plank in a temperature - controlled room 65–85-degree at all times or just during the installation? I Installed some Allure years ago in a rental home and still holding up great with temperatures at times well below 65 degrees.
by|May 3, 2024
1 Answer
Answer This Question

A:  Thanks for your question. For the flooring to perform properly (and to maintain the warranty) the flooring needs to be kept between 65-85°F at all times; during acclimation, during install, and after.

by|May 3, 2024
    caret
    Q:Installation included ?
    by|Apr 30, 2024
    1 Answer
    Answer This Question

    A:  Thanks for your question. Installation is not included in Home Depot's price. Please contact your local store for installation info and prices.

    by|May 1, 2024
      caret
      Q:Is this Traffic Master Hickory the same as the Allure Hickory? Looking to match a floor and I have a full box of the Allure Hickory from a few years ago left over.
      by|Apr 20, 2024
      1 Answer
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      A:  Thanks for your question. Yes, these are the same color but there will be at least a slight difference because they were not manufactured at the same time and they're different run numbers.

      by|Apr 22, 2024
        caret
        Q:Why are the planks stuck together in the box? How do we get them apart?
        by|Mar 30, 2024
        1 Answer
        Answer This Question

        A:  Thanks for your question. You'll see grip strips on each edge; two facing up and two facing down. That seems to confuse people but the planks most likely are not stuck together. . There should be 16 planks in each case. Please give us a call if you still have questions or need help. (866) 843-8453

        by|Apr 1, 2024
          caret
          Q:Pet safe? Dog nail resistant?
          by|Mar 30, 2024
          1 Answer
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          A:  Thanks for your question. This product is resistant to scratches but we do recommend nails be trimmed to help prevent scratching because the flooring is not scratch proof. Urine and other messes also need to be cleaned up as soon as possible because they can harm the wear layer.

          by|Apr 1, 2024
            caret
            Q:What color quarter round matches Cherry
            by|Mar 28, 2024
            1 Answer
            Answer This Question

            A:  Thanks for your question. Home Depot recommends the Performance Accessories pieces in Brick. You can find them here: https://www.homedepot.com/s/performance%20accessories%20brick?NCNI-5

            by|Mar 30, 2024
              caret
              Q:How do I cut this product when installing it
              by|Mar 23, 2024
              1 Answer
              Answer This Question

              A:  Thanks for your question. We recommend a sharp utility knife to score the planks.

              by|Mar 25, 2024
                caret
                Q:Can you glue the floor with pressure sensitive adhesive and install this product?
                by|Mar 23, 2024
                1 Answer
                Answer This Question

                A:  Thank you for your question- No, the Khaki Oak has grip strip locking system. It should not be glued down as that will void the warranty.

                by|Apr 18, 2024
                  1 found this answer helpful

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