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Questions and Answers for TrafficMaster Cherry 4 MIL x 6 in. W x 36 in. L Grip Strip Water Resistant Luxury Vinyl Plank Flooring (24 sqft/case)

Internet #100593151

Model #12012

Store SKU #107971

  • Ceramic bead surface coating resists scratches and stains
  • Water resistant flooring installs easily using GripStrip design
  • Can be installed over concrete, tile, vinyl or wood

Questions & Answers

2001Questions
caret
Q:Is there a way you can pull up a section of the floor if only a part is damaged without having to replace the whole floor?
by|Mar 19, 2024
1 Answer
Answer This Question

A:  Thanks for your question. Sometimes it's possible. Please give us a call and we can help walk you through it. (866) 843-8453

by|Mar 20, 2024
    caret
    Q:I bought what looks like the exact same flooring at Home Depot a while back but it says Allure on the box. Is this the same thing?
    by|Mar 11, 2024
    1 Answer
    Answer This Question

    A:  Thank you for your question- The product is the same, the boxes have been changed.

    by|Mar 12, 2024
      caret
      Q:Can I use a steam mop to clean the flooring?
      by|Mar 8, 2024
      1 Answer
      Answer This Question

      A:  Thanks for your question. You cannot use a steam mop on our grip strip flooring. It will damage the adhesive and the plank.

      by|Mar 11, 2024
        caret
        Q:What color stair nose molding matches Trafficmaster Khaki Oak?
        by|Feb 29, 2024
        1 Answer
        Answer This Question

        A:  Thank you for your question. The coordinating stair nose for Khaki Oak is: https://www.homedepot.com/p/PERFORMANCE-ACCESSORIES-Fawn-1-32-in-Thick-x-1-88-in-Wide-x-78-7-in-Length-Vinyl-Stair-Nose-Molding-VSNP-05706/317315460

        by|Feb 29, 2024
          caret
          Q:Does this have the appearance of 2 1/4" hardwood planks?
          by|Feb 26, 2024
          1 Answer
          Answer This Question

          A:  Thanks for your question. No, each plank looks like a single 6" plank.

          by|Feb 26, 2024
            caret
            Q:What is The STC sound rating?
            by|Feb 9, 2024
            1 Answer
            Answer This Question

            A:  Thanks for your question. We do not perform sound testing on our Trafficmaster grip strip planks.

            by|Feb 12, 2024
              caret
              Q:Do you make a commercial version of this flooring?
              by|Feb 7, 2024
              1 Answer
              Answer This Question

              A:  Thanks for your question. Unfortunately we do not have a commercial version of this product. It's only warrantied residentially.

              by|Feb 25, 2024
                1 found this answer helpful
                caret
                Q:What products can I use to regularly clean TrafficMaster grip strip luxury vinyl laminate flooring?
                by|Jan 23, 2024
                1 Answer
                Answer This Question

                A:  Thank you for your question- You can use any pH neutral floor cleaner. Zep or OdoBan are good ph neutral cleaners. Home Depot does both of these. https://www.homedepot.com/s/Zep%20Neutral%20cleaner?NCNI-5.

                by|Feb 25, 2024
                  1 found this answer helpful
                  caret
                  Q:I installed this flooring in my entire home a few years ago. Normal family of 4 wear and tear, I’ve noticed some visible white spots in the normal traffic areas. Regular cleaning with a swiffer. Does the warranty cover this?
                  by|Jan 12, 2024
                  1 Answer
                  Answer This Question

                  A:  Thanks for your question. Please give us a call to get a claim form. (866) 843-8453

                  by|Feb 25, 2024
                    1 found this answer helpful
                    caret
                    Q:Please explain what happens if we install this on stairs....why it should not be used on stairs...if we install on stairs can we use runner on stairs
                    by|Jan 5, 2024
                    1 Answer
                    Answer This Question

                    A:  Thanks for your question. This product is not recommended or warrantied for use on stairs. It should not be glued down because the planks need to be able to expand and contract freely.

                    by|Mar 23, 2024
                      4 found this answer helpful

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