Questions and Answers for Toro TimeCutter SS5000 50 in. 24.5 HP V-Twin Gas Zero Turn Riding Mower with Smart Speed

A:  Smart Speed control system lets you choose from ground speed ranges for optimal performance. It helps you get your lawn done faster and get it done quicker!

A:  The smart speed Control System lever, gives you a choice to drive your mower at three speed ranges; trim, tow, and mow, to cover the safety aspects when you mow. And your reverse operation is also included, for your ultimate safety. You always want to be aware of the speed of your mower, based on your terrain conditions.

A:  Thank you for your question. Toro’s Smart Speed® control system lets you choose from three ground speed ranges for optimal performance. Use low TRIM range to trim closer for maximum time savings, choose medium TOW range for towing attachments, or select high MOW range to mow large open areas and finish quickly.

A:  To: 'Peabody' dated Aug 24 - Re:{What is Smart Speed?} Sir: - - -That is the name applied by TORO to their ground speed selector lever on this line of TORO ZTR Mowers. With this lever Selector located just under the seat on the Operator's right side, One will be able to keep the Engine and, therefore, the cutting blades at a constant speed BUT, select three (3) different ground speeds as needed.....eli2

A:  POSTSCRIPT to 'Peabody' dated Aug 24th - Re:{ What is 'Smart Speed?'} Those (3) ground speeds of 'SMART SPEED' are listed in the Features, just under that PIX of the Mower as: .....Ground speed of up to 7 MPH in Mow mode, 5 MPH in Tow mode and 3 MPH in trim mode.........eli2

A:  To: 'David' dated Aug 22 - Re:{Will I get Military Discount on Mower?} Sir: .... Not on-line B-U-T, at any HomeDepot Store, please go to Customer Service Group, to show I.D. , / the DD-214 "OR" ask for that Store Mgr.....eli2

A:  With proper documentation you can qualify for either a military discount or a veterans discount.

A:  To better answer your question, please contact the HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 p.m. EST, or call your local store. They can either answer your question or transfer you to your local store to answer your specific question. Thank you.

A:  If you are current military or service connected with a VA card yes. If you are not receiving any service connected VA benefits then I think on Memorial day and Veterans day they give a discount to any veteran.

A:  Thank you for your question. You will need oil filter part # 136-7848. Please contact Toro Customer Support for availability at 1-888-384-9939. Hours are Monday – Friday 8:00am-4:30pm CST.

A:  Not that I agree with it, if you read the literature that came with the mower you should have seen where they say to ADD oil ONLY! Personally I will figure a way to change the oil either this fall or in the spring.

A:  Postscript to '13' dated Aug 13th - Re:{ what doesn't H.D. stock TORO Oil Filter?} Old TORO Part Number = 120-4276 & others has been superseded with newer 136-7848 part description. Ck with H.D. Customer Service Counter or Garden/ Lawn Mower Store Dept Manager ....eli2

A:  To: '13' dated Aug 13 - Re:{...WHY doesn't H.D. stock the TORO Oil Filter?} Sir or Madam: It's the end of this 2018 Mowing Season, so stock may be depleted at some Stores, same as Nursery Plants, Fertilizer, Weed Killer, Garden Hoses, etc.. However, at HomeDepot.com, that Item is ALWAYS available for your free Pick-up.....eli2

A:  Yes, you need twin bagger model number 79392 for this Toro mower.

A:  It’s an attachment you can get, I believe, but it doesn’t come with one.

A:  To: 'RGDetroit' dated July 29 - Re:{..a rear bagger for this ZTR Mower?} Please consider the very-valuable comment from 'lewisedge' of Johns Island, SC carefully, as true of "ALL" mowers in the ZTR Family, Twin Rear Bags filled with green clippings make for a tippy Mower....Our own personal experience!....eli2

A:  Thank you for your question. Yes, you will need Twin Bagger model # 79392. You can view it online at https://www.homedepot.com/p/Toro-TimeCutter-Twin-Bagger-for-50-and-54-in-Deck-79392/206734472.

A:  To: 'RGDetroit' dated July 29 - Re:{Grass Bagger ?} Yes but, may be hard to locate / out-of-stock currently - TORO Model # 79392.....eli2

A:  Yes but Consumer Reports does not recommend it because of safety concerns.

A:  Thank you for your question. You will need oil filter part # 136-7848 and oil part # 117-0066. You will need 2.5 qts (80 oz. or 2.4L) 10W-30 with filter change.

A:  you have to grease the hinges every couple uses. it probably just got jammed lift the seat you will see where it sets when you move the lever. you just have to push and pull it out of place

A:  To: 'JM' dated July 15 - Re:{ is there any Safety Lock on Deck?} Sir: - - - just in case you might not have had the time....pls locate PIX of Mower on computer and locate "Use and Care Manual" pdf file - - - see detailed Guide starting page 40 that may assist.....eli2

A:  no, it has to be hung up on something. see if the chain links that hold the deck are caught together or hung up.

A:  No safety lock, just the single height adjustment lever near the driver's right knee. There are only three mounting points between the mower deck and the frame of the tractor - take a look at the mower deck removal procedure in your owner's manual - it should illustrate those connection points pretty clearly. I would take a look at all of the linkage to make sure nothing is visibly bent or damaged. Perhaps try removing the mower deck from the tractor (it takes less than 5 minutes), then move the height adjustment and see if the linkage moves evenly without the deck attached. Then you'll know if it's linkage or the deck itself is causing a problem - "divide and conquer" so they say....good luck!

A:  It could be one of two things; if you are trying to level the deck, there is only an adjustment on the left side to get it to match the right. If you are trying to lower the whole deck from a high height to a lower mowing height and only one side is coming down, it is likely that a bolt is hanging up on the frame on the side that is not coming down. If you would like additional assistance, please contact Toro Customer Support at 1-888-384-9939. Hours are Monday – Friday 8:00am-4:30pm CST. Thank you.

A:  Check your owner's manual. They should be shown there.

A:  Thank you for your question. The grease points are displayed in an illustration located on the underside of the seat pan on the mower and in the Operator's Manual. View the Greasing the Bearings section in the Operator's Manual online at https://images.homedepot-static.com/catalog/pdfImages/85/85a119eb-b103-4152-95b6-1b8ae021f136.pdf.

A:  To: 'Eddie' dated July 11 - Re:{Picture or Video for proper greasing?} Sir: On your computer, pls locate the Unit's PIX ....scan a very short space below PIX to see several PDF files, please. 'Click-on' USE & CARE pdf to download into your P.C.. Now, page 28, with Figures #26 / #27, provides the greasing data you requested.....eli2

A:  only grease front wheels take grease. No other grease zerks on the mower.

A:  you can use home depot card, that's what I used.

A:  To: 'Candice' dated July 08 - Re:[..Are there additional Plans apart from H.D. C.C.?} Associated w/ your Credit Card perhaps regarding your history BUT, In our received Mailings, there have been "inserts" with Coupon Offers describing a wide variety of zero interest, different time durations, major purchase plans, etc.. Just inquire on-lne or telephone their national (800) for more specific rules & data......eli2

A:  To better answer your question, please contact the HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 p.m. EST, or call your local store. They can either answer your question or transfer you to your local store to answer your specific question. Thank you.

A:  A "POSTSCRIPT' for Candice dated July 08 - Re:{ financing Options?} With this specific Unit, the Manufacturer also offers one, as well, usually with a $100 discount or pre-paid Card.....eli2

A:  To: 'Gamble' dated July 07 - Re:{ does HomeDepot finance?]] Absolutely! ...in our usps mailings, we are frequently receiving Various Long Term offers from H.D., involving both "Zero %" as well as for different extended time periods.....eli2

A:  To better answer your question, please contact the HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 p.m. EST, or call your local store. They can either answer your question or transfer you to your local store to answer your specific question. Thank you.

A:  They financed mine but you need to have decent credit.

A:  On my lawn, the front left wheel is off the ground ALOT!! Spins wildly and then when the terrain is right, it smacks down and straightens out. I was told by warranty shop that the front shouldn’t be level so you get a smoother ride... I’m not really buying that excuse. Mines been in for repairs for five weeks so far... still there:-(

A:  Mow high at 4 inches. This is the lowest anyone should mow with if, they have fescue grass. I have worked for a lawn company for over 20 years. This also helps keeps weeds out. Deck should not be a problem, as this is one of the highest quality stamped decks I have used. Fabricated decks are more sturdy, though, but they cost more money.

A:  We use this mower on 2.5 acres of bumpy ground without a problem.

A:  NOT AT ALL. I HAVE A VERY BUMPY LOT I MOW AND THIS HAndles it just fine. the new seat will make it more comfortable too

A:  Thank you for your question. A zero turn is not out of the question at all, however going over very rough or bumpy terrain requires that you go slower.

A:  To: 'Catherine' dated June 21 - Re:{ I mow (2) acres of somewhat bumpy land / is this appropriate?} Ms. 'Catherine' - - -we recently shopped and bought this Toro Model # 74731 for our ~ ~ 3 acre task, having your exact situation. Looked at & wanted the same 50" cut BUT next One (1) slightly "UP" in price, which DOES have an ingenius 'floating' seat / deck ....ideal for your situation! - - - NOT terrifically-more costly BUT, LOTs more comfortable for the operator, particularly on less-than-perfect mowing......eli2