A: Hi James! You can check the user's manual on how to reprogram the safe through this link- https://tmgimagescdn02.blob.core.windows.net/website/2020/xl/65-en-20.pdf. Hope that helps!
by|May 30, 2023
Q:Is this safe fireproof and waterproof?
by|Oct 24, 2022
1 Answer
Answer This Question
A: No. The safe is not insulated for fireproofing. Definitely not waterproof, the electric lock may fail if, in contact with the water. Hope this answer your question.
by|Oct 25, 2022
Q:why do you say this safe is not rated for fire protection, when the description says it is fire and water rated?
how can it keep that rating with those holes?
and how can one travel with it, if it has been mounted?
by|Mar 8, 2021
1 Answer
Answer This Question
A: Hello @rabblerouser! We're sorry about the confusion. To clarify, this is not fire proof. Hope that helps!
by|May 20, 2021
Q:What should I do if I lost my override keys, and the battery died? So I can't open my safe.
by|Sep 30, 2020
1 Answer
Answer This Question
A: Please fill out a contact form for one of our customer representatives to assist you: https://www.trademarkglobal.com/contact
by|Nov 24, 2020
Q:Why are there holes? Can't water and fire get inside?
by|Jun 9, 2020
1 Answer
Answer This Question
A: This safe is not waterproof or fireproof.
by|Jun 12, 2020
Q:how much does safe way ?
by|May 7, 2020
1 Answer
Answer This Question
A: This safe weighs 11.7 lbs.
by|Oct 31, 2022
1 found this answer helpful
Q:Can this safe be installed in a wall?
by|Mar 22, 2020
1 Answer
Answer This Question
A: Yes, it can be installed on a wall.
by|Mar 23, 2020
Q:What are the exterior dimensions this safe
by|Jan 6, 2020
2 Answers
Answer This Question
A: The exterior dimensions of this safe are 12.2" L x 7.9" W x 7.9" H.
by|Jan 7, 2020
A: The exterior dimensions of this safe are (L) 12.2” x (W) 7.9” x (H) 7.9”