Questions and Answers for Pleasant Hearth Fenwick Small Glass Fireplace Doors

A:  Hello Kelley, Your opening would fit a small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  Hello, Our customer service team would be happy to help you select the correct model for your needs. Please reach out by phone at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you - GHP Group

A:  Hello Chris, Our customer service team would be happy to help you select the correct model for your needs. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  Hello, We are sorry to hear about your experience. We have alerted the team of the issues you faced, and they are eager to provide a solution for you. Please reach out by phone at 877-447-4768 or email here customerservice@ghpgroupinc.com . Thank you! - GHP Group

A:  Yes I had to install them

A:  Hello, Thank you for taking the time to post your review. We are terribly sorry to hear you experienced an issue with this product. Our customer service team would be happy to assist you with obtaining replacement parts. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  Each handle has a top and a bottom screw. The new handle would have to have the same centerline spacing in order to change them. We love ours just the way it is!

A:  Hi Brenda, Thank you for reaching out. Unfortunately, this particular set of fireplace doors are only available in an " oil rubbed bronze finish". However, we have a wide selection of doors to choose from. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  Hi Judie, our glass fireplace doors can be used with masonry fireplaces only. Should you need any additional information please feel free to give us a call at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

A:  Hi Rebecca, please reach out to our installation support team by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

A:  Hello Regina, We only recommend using our glass fireplace doors with wood burning fires. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  We installed them in our fireplace which has a stacked stone facade layer over standard concrete block. It is conventional wood burning. The only issue is that the stones are jagged, so we had to use a grinder to carve a groove for the frame of the door to fit flush. Still vacuuming the dust a year later!

A:  Yes you can. I have a gas insert and had no issues with install.

A:  Each glass door separately swings completely open so each one is against the fireplace brick when fire is burning. Inner screen doors do too for access but stay closed when fire is burning.

A:  The doors open with the handles. They do not bi fold

A:  Hi Mac, the doors on this model are not bi-fold. - GHP Group

A:  No folds, open like a regular door with hinges outward. You need around 18’ inch of clearance for each door more or less. It is really nice if you have the spaces for it. Easy to install

A:  The 2 doors are NOT bi-fold. There are 2 screen doors behind the glass doors, nice when the fire is going.

A:  The hinges are hidden. The doors swing open from the middle. Notice the 2 vertices handles in the middle. The doors are beautiful installed