Q:My fireplace is 45? w, 26? h, 5? deep. Will this screen fit?
by|Jul 17, 2023
1 Answer
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A: Hello TBen, thank you for reaching out. The sizing of our glass sets are as follows- The small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height
The medium size door will fit a fireplace with an opening of 30”- 37” in width x 25.5” – 32.5” in height
The large size door will fit a fireplace with an opening of 36”- 43” in width x 25.5” – 32.5” in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Jul 17, 2023
Q:What gauge steel is this frame
by|Mar 11, 2023
1 Answer
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A: Hello Jimm, This unit is made from 18 gage steel. Should you need any other information. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Mar 16, 2023
Q:can the glass doors be shut while burning the fireplace
by|Jan 6, 2023
2 Answers
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A: Hello Blake, We recommend when a fire is burning the glass doors must remain open until the fire has burned out to embers. Users can create fires large enough to damage the doors if the glass doors are closed during a fire; the heat should be able to enter the room.
by|Jan 11, 2023
A: I would say no as it gets very hot. The interior screen doors stay shut though and you really see the fire nice through them.
by|Jan 9, 2023
Q:Is it easy to take out the old one and install this one?
by|Dec 4, 2022
1 Answer
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A: Hello Renee, our customer service team would be happy to provide technical assistance. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Dec 6, 2022
Q:My fireplace is 36 x 23 1/4. Will this one fit?
by|Dec 1, 2022
1 Answer
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A: Hello Rosa, yes the dimensions of your opening would fit the small size doors. The small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Dec 27, 2022
Q:My fireplace opening is 29? high X 34? wide. The screen I have now is 33? high X 37 3/4 ? wide. Will the med screen work to replace this one?
by|Nov 18, 2022
1 Answer
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A: Hello. Please contact our customer service team for installation support regarding this item. They can be reached at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Nov 18, 2022
Q:I have a gas fireplace. I have read here that you only recommend your doors with wood burning fireplaces. Will this be an issue?
by|Nov 3, 2022
1 Answer
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A: Hello Tommy, our glass door sets are made for wood burning fireplace's only. Our customer service team would be happy to help you select the correct model for your needs. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Nov 3, 2022
Q:Can I use a large if my fireplace opening is 25"h X 36"W?
by|Oct 23, 2022
1 Answer
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A: Hello, Your opening would fit a small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group