#1 Home Improvement Retailer

Questions and Answers for Pleasant Hearth Fenwick Small Glass Fireplace Doors

Internet #202325816

Model #FN-5700

Store SKU #1000599097

  • Glass doors reduce cool air and heat loss up the chimney by 90%
  • Cabinet-style doors close with easy-catch magnets
  • Rigid mesh fireplace screen panels

Questions & Answers

338Questions
caret
Q:My fireplace is 45? w, 26? h, 5? deep. Will this screen fit?
by|Jul 17, 2023
1 Answer
Answer This Question

A:  Hello TBen, thank you for reaching out. The sizing of our glass sets are as follows- The small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height The medium size door will fit a fireplace with an opening of 30”- 37” in width x 25.5” – 32.5” in height The large size door will fit a fireplace with an opening of 36”- 43” in width x 25.5” – 32.5” in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

by|Jul 17, 2023
    caret
    Q:What gauge steel is this frame
    by|Mar 11, 2023
    1 Answer
    Answer This Question

    A:  Hello Jimm, This unit is made from 18 gage steel. Should you need any other information. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

    by|Mar 16, 2023
      caret
      Q:can the glass doors be shut while burning the fireplace
      by|Jan 6, 2023
      2 Answers
      Answer This Question

      A:  Hello Blake, We recommend when a fire is burning the glass doors must remain open until the fire has burned out to embers. Users can create fires large enough to damage the doors if the glass doors are closed during a fire; the heat should be able to enter the room.

      by|Jan 11, 2023

        A:  I would say no as it gets very hot. The interior screen doors stay shut though and you really see the fire nice through them.

        by|Jan 9, 2023
          caret
          Q:Is it easy to take out the old one and install this one?
          by|Dec 4, 2022
          1 Answer
          Answer This Question

          A:  Hello Renee, our customer service team would be happy to provide technical assistance. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

          by|Dec 6, 2022
            caret
            Q:My fireplace is 36 x 23 1/4. Will this one fit?
            by|Dec 1, 2022
            1 Answer
            Answer This Question

            A:  Hello Rosa, yes the dimensions of your opening would fit the small size doors. The small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

            by|Dec 27, 2022
              caret
              Q:My fireplace opening is 29? high X 34? wide. The screen I have now is 33? high X 37 3/4 ? wide. Will the med screen work to replace this one?
              by|Nov 18, 2022
              1 Answer
              Answer This Question

              A:  Hello. Please contact our customer service team for installation support regarding this item. They can be reached at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

              by|Nov 18, 2022
                caret
                Q:I have a gas fireplace. I have read here that you only recommend your doors with wood burning fireplaces. Will this be an issue?
                by|Nov 3, 2022
                1 Answer
                Answer This Question

                A:  Hello Tommy, our glass door sets are made for wood burning fireplace's only. Our customer service team would be happy to help you select the correct model for your needs. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

                by|Nov 3, 2022
                  caret
                  Q:Can I use a large if my fireplace opening is 25"h X 36"W?
                  by|Oct 23, 2022
                  1 Answer
                  Answer This Question

                  A:  Hello, Your opening would fit a small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

                  by|Oct 24, 2022

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