Q:Merida Crag Quad black quartzite in my shower was installed 21/2 years ago and now has a whitish haze. It’s cleaned regularly and was sealed when installed. Will resealing bring back the original color?
by|Nov 14, 2023
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A: HI Kathy! Thank you for your question! We spoke with our Purchasing Department about the issue you are having with the tile. They said that this material is naturally occurring slate stone which is harvested and cut to size and then mesh mounted. Please reach out to the manufacturer of the sealant for any cleaning suggestions. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C
by|Nov 14, 2023
Q:If I was painting over the crag sunset subway tile, which type of paint would you use?
by|Jul 16, 2022
1 Answer
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A: Hello Taylor,
We do not recommend painting over any of our tile, however if you are referring to a sealant, we do recommend contacting your installer or Custom Building Products at 800-272-8786. For further questions regarding this tile please do not hesitate to contact us at 800-963-7652. Thank you!
by|Jul 19, 2022
Q:when can i buy them
by|Mar 17, 2022
1 Answer
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A: Hi! Our Crag Spiral Multi Sunset can be purchased directly form the product page. If you have any further questions, please give us a call at (800)-963-7652.
by|Mar 22, 2022
Q:Tile Mcrvnqa crag vintage Arizona quartzite.Prior to installation what can I use to clean the tile and what can I use to impregnate and seal the tile to make clean up easier after installation and grouting.I am using this on a concrete kitchen floor.
by|Dec 7, 2021
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A: Hi! Our Crag Vintage Arizona Quartzite is not hard to keep clean and like all our products, is rather easy to maintain. To clean this tile, you can use a stone tile cleaner. Home Depot always recommends Custom Building Products, and their Concentrated Stone and Tile Cleaner https://thd.co/2uzypZX is a great option for routine maintenance. As for sealer, we recommend Custom Building Products and their Penetrating Sealers found here, https://thd.co/2tmj1la. Please consult tile sealant instructions provided by the manufacturer before using tile sealants. If you have any further questions, please give us a call at (800)-963-7652.
by|Dec 8, 2021
Q:Can this tile be used on a shower floor.
by|Oct 26, 2021
1 Answer
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A: Hi! Yes, our Crag Square Multi Grey is suitable for shower floor installations as it is slip resistant. The grout lines will also help contribute to the overall slip resistance. If you have any further questions, please give us a call at (800)-963-7652.
by|Oct 27, 2021
Q:What to use for trim
by|Jun 12, 2021
1 Answer
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A: Hi! We currently do not offer any trim pieces that directly coordinates with our Crag Grand Piano Sunset Slate. In these cases, we recommend using a Schluter Trim. If you have any further questions, please give us a call at (800)-963-7652.
by|Jun 14, 2021
Q:Can I install this over radiant heat? Can the mesh backing stay in place over radiant heat?
by|May 6, 2021
1 Answer
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A: Hi! Yes, our Crag Hexagon Sunset is compatible with radiant floor heating as this tile is heated to temperatures over thousands of degrees during the manufacturing process. If you have any further questions, please give us a call at (800)-963-7652.
by|May 6, 2021
Q:What is sku number for this tile
by|Mar 14, 2021
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A: Hi! The SKU for our Crag Quad Black Quartzite is #1001651866. If you have any further questions, please give us a call at (800)-963-7652.