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Questions and Answers for Master Lock Adjustable Door Security Bar, 27-1/2 in. to 42 in.

Internet #100210730

Model #265DCCSEN

Store SKU #250113

  • Resists forced entry through hinged and sliding doors
  • Padded foot provides sure grip without scratching floors
  • Door stopper adjusts from 27-1/2 in. to 42 in.

Questions & Answers

52Questions
caret
Q:Could this be used outdoor? I have a side gate with a doorknob but that knob no longer works on the wall latch. The base of this tool would be on concrete at a very slight side to side angle as there is a dirt area directly out from straight down. please advise, thanks
by|Oct 22, 2018
10 Answers
Answer This Question

A:  As long as there’s no slack it should work

by|Oct 25, 2018

    A:  Yes. The steeper the angle, the stronger the downward force.

    by|Jul 9, 2019

    A:  It is well coated against elements It does need to be placed at an angle from the door on some type of solid base.

    by|Jun 13, 2019

      A:  For it to work, it just needs a door knob or handle to perch underneath it. It would work on the concrete, but not a dirt area. You could always give it a try & save your receipt just in case it didn't work so you could return it.

      by|Oct 24, 2018

        A:  Yes

        by|Dec 18, 2018

        A:  I have 3 security bars and they can be used on any door knob. It could be used on your door knob gate as far as propping it closed, however if your gate and fence are not very high and easy to climb over, I don't see how much good it would do for security.

        by|Oct 24, 2018

          A:  I have 3 of these and examination suggests they were not designed with exterior applications in mind. They do not appear “weatherproof” and I suspect they could corrode from the inside out due to water intrusion. This would occur over time though and there is no way to predict exactly how long they would last. Setting them at an angle as you describe is not ideal and does reduce their effectiveness. The severity of the angle would determine how much effectiveness was lost. At a minimum, the angle needs to be small enough to still allow the swivel foot to sit flat. If the foot cannot sit flat, then the loss of effectiveness rises dramatically.

          by|Oct 24, 2018

            A:  I'm not sure how well the rubber ends would hold up outdoors over a long period, but it does work great under a doorknob indoors. I would think that it would work okay for your gate as well. You might have to replace it if it starts to rust or if th he rubber ends become brittle.

            by|May 29, 2019

              A:  Yes, I think it would work as long as there is a knob to put the top of it under. I’m not sure if it will rust.

              by|Oct 24, 2018

                A:  Sorry this is not a recommended application as the community answers have indicated.

                by|Mar 20, 2020
                  1 found this answer helpful
                  caret
                  Q:Does it grip on tile flooring
                  by|Jun 29, 2018
                  10 Answers
                  Answer This Question

                  A:  Yes it does. It grips real good on tile flooring.

                  by|Mar 21, 2021
                    3 found this answer helpful

                    A:  Yes

                    by|Nov 2, 2020
                      1 found this answer helpful

                      A:  Yes. It works amazing on tile floor. It grips real good. I have tile flooring by my door.

                      by|Mar 21, 2021
                        2 found this answer helpful

                        A:  Yes , it works on tile. We have our three in tiles floors. My daughter has her two On wood flooring as well. My husband tried opening the doors, the security bars worked.

                        by|Nov 2, 2020
                          1 found this answer helpful

                          A:  I feel safe when I have this product in place...

                          by|Nov 2, 2020
                          2 found this answer helpful

                          A:  No, however, if you pull the device back and slide the bottom with your foot towards the door it secures.

                          by|Mar 17, 2020
                            1 found this answer helpful

                            A:  Yes it will grip on tile.

                            by|Mar 12, 2019

                            A:  Yes it sure does

                            by|Nov 2, 2020
                            1 found this answer helpful

                            A:  Not sure. I have wood floors and it grips great.

                            by|Jan 16, 2020
                              2 found this answer helpful

                              A:  Yes it grips on tile, wood, cement & almost anything. The bottom half of the item is made up of solid heavycrubber type material.

                              by|Mar 21, 2021
                              3 found this answer helpful
                              caret
                              Q:Does this only work with round door knobs? Mine are latch type. They are levers, not round knobs.
                              by|May 16, 2018
                              10 Answers
                              Answer This Question

                              A:  Yes. U put at base not on knob so it will work.

                              by|Feb 12, 2019

                                A:  This product is excellent well made , i sleep better i put it on my french doors .

                                by|May 5, 2023

                                A:  Yes. It will work on any door where you can securely jam the bar under any type of latch.

                                by|Jul 9, 2019

                                A:  Yes it will work with the lever type door handle.

                                by|May 5, 2023

                                  A:  They work with both round and lever door handles because the top of it fits between the handle and the door. I have lever door handles, and it works great...

                                  by|Jan 4, 2021
                                    1 found this answer helpful

                                    A:  dont think it will work with latch/lever type door knobs.

                                    by|Aug 7, 2019

                                      A:  Yes, this will work.

                                      by|May 5, 2023

                                        A:  The security bar is used when you have no further need of opening the door from inside, the lever/latch must be in a stationary position, therefore if the cut section of the latch/lever at the door surface level can fit into the upper"V" section of the bar, I think that will work ! ( If not, you can always return the item to "Home Depot".). I have two such bars at home, along with two "Door Stop Alarm" devices also bought form Home Depot, as a "plan B" for home protection !

                                        by|May 5, 2023

                                          A:  It also works on latch doors as well

                                          by|Dec 18, 2018

                                          A:  I have the lever style door handles and it works perfectly fine. No issues at all. It’s as secure as it is for my daughter who has rounded handles.

                                          by|May 5, 2023
                                            caret
                                            Q:The back door one isn’t. It tends to fall every time we go to put it on the door and secure it. Is there a warranty on the bars? I think we have a malfunction bar
                                            by|Apr 3, 2018
                                            10 Answers
                                            Answer This Question

                                            A:  Are the two doors different height? I noticed when I placed one for my bedroom door, the adjustable lenght on the device I had to put at the last choice & it still wasn't long enough to hold the door firmly from behind it. If that is the case with yours, I'm sure home Depot will honor a return & refund.

                                            by|May 5, 2023
                                              1 found this answer helpful

                                              A:  something is wrong.. I bought 2 and they work perfectly. I'd take the bad one back to the store and have them look at it. Maybe just needs an adjustment

                                              by|May 5, 2023

                                                A:  I am not sure but i know i was keeping the tag or the carton that came with it what ever it is for some reason. Maybe there is lifetime warranty (dont quote me on that) ok. I lost it already so i cant be 100% sure. You can call homedepot cust svc and ask them.

                                                by|May 5, 2023

                                                  A:  It could be a issue with the angle your using it at try collapsing it to a lower pin level and using less of an angle or try to take a hammer and tap the base of the bar towards the door after it’s mounted in place to give you the stability your supposed to have with it

                                                  by|Apr 12, 2020

                                                    A:  I thought mine was defective too, until I realized my mistake. Make sure that there is a steep angle between the floor surface and the bar (closer to vertical), and the spring latch button is positioned facing AWAY from the door.

                                                    by|Jul 9, 2019

                                                    A:  I would make sure that it’s adjusted correctly to fit under your door knob and that it is a tight fit right under the door knob as well and I also give it little kick at the bottom to make sure it’s tight.I don’t remember anything about the warranty but they will be happy to exchange it for you if it’s faulty. I hope this helps.

                                                    by|May 5, 2023
                                                      1 found this answer helpful

                                                      A:  Please contact Master Lock at 800-464-2088 for troubleshooting and support.

                                                      by|Mar 20, 2020
                                                        1 found this answer helpful

                                                        A:  First, does the door open out or in? It won't work on an outward swinging door. Is the rod extended enough to create an angle between the handle of the door and the floor? The bottom of the rod should be at least a foot from the door, and snug. Lastly, the rubber on the bottom of the rod needs to be on a non slip surface so it can't slide out. It can work on carpeting if wedged tight however. The makeup of the rod is rather simple. Other than it can't or wouldn't hold an extension, there is nothing that can malfunction. Hope this helps.

                                                        by|May 5, 2023
                                                        1 found this answer helpful

                                                        A:  I bought 2 and have had no problems. You just have to adjust it right, and snug to door knob and floor. It's a really good product but if that one doesn't work like the other one it may be defective. Just take it back. Good luck

                                                        by|May 5, 2023
                                                          1 found this answer helpful

                                                          A:  Make sure you put the pole on the floor flat and have the black brace underneath the door knob.

                                                          by|May 30, 2020
                                                            caret
                                                            Q:We have the bar but at some point lost the removable top that is required for hinged doors. How do we get a replacement?
                                                            by|Jan 30, 2018
                                                            5 Answers
                                                            Answer This Question

                                                            A:  I honestly don't think home Depot will have parts for this item, but you can always call & double check. My bet would be to get in touch with the makers of the bar & see if they have parts available upon request. Here's what I was able to find out from. Master Locks website. The Master Lock Customer Care line is available from 8 AM to 4 PM CST Monday thru Friday. Please call us at 800-464-2088.

                                                            by|May 5, 2023

                                                              A:  Through the storr

                                                              by|May 5, 2023

                                                                A:  Please contact us at facebook.com/MasterlockUS and we can issue a replacement. Thank you!

                                                                by|Mar 20, 2020
                                                                  1 found this answer helpful

                                                                  A:  If I'm not mistaken Home Depot doesn't carry replacement parts for this item. You can always call them to find out maybe your specific location store does. For replacement parts I think you will need to contact the manufacturer of the item. The Master Lock Customer Care line is available from 8 AM to 4 PM CST Monday thru Friday. Please call us at 800-464-2088. Hope that helped. Thanks.

                                                                  by|May 5, 2023

                                                                    A:  Not necessarily at this time

                                                                    by|May 5, 2023
                                                                      caret
                                                                      Q:Does this work on carpet floors also?
                                                                      by|Sep 17, 2017
                                                                      5 Answers
                                                                      Answer This Question

                                                                      A:  I do not know but it works wells on tile.

                                                                      by|Dec 19, 2020

                                                                        A:  We do not recommend using this product on carpet. The product works best with a smooth surface such as tile or linoleum.

                                                                        by|Jul 24, 2020
                                                                          2 found this answer helpful

                                                                          A:  Yes! Actually, I think it works best on carpeted floors.

                                                                          by|May 4, 2023

                                                                            A:  Yes it works on carpets.

                                                                            by|Jul 24, 2020
                                                                              1 found this answer helpful

                                                                              A:  Yes. In fact, I think the bar works best on carpeted floors.

                                                                              by|Jul 24, 2020
                                                                                1 found this answer helpful
                                                                                caret
                                                                                Q:I purchased the Master Lock Dual Function Door Security Bar. Afterwards, I went and read the reviews on the Home Depot web site. A few people commented that it works only when the door opens inwards. Will this work if the door opens outwards?
                                                                                by|Mar 29, 2017
                                                                                5 Answers
                                                                                Answer This Question

                                                                                A:  Of course not

                                                                                by|May 4, 2023

                                                                                  A:  NO! This product is ineffective on entry doors that open outward. This product is designed to work on an entry door that open inwards to the room as it has to be placed underneath the door handle to brace the tight closure of a particular entry door. I suggest that you take your security bar and it's packaging to your local Home Depot store and talk to one of the Associates in the department where you found it. These folks are exceptional in suggesting the proper device to secure your entry door that opens outward. Good luck!

                                                                                  by|May 4, 2023

                                                                                  A:  Unfortunately it will not work for doors that open outwards. Unless u wanted to be stopped from opening your own door, then it won't be useful for outwards doors, however it also works as a sliding door security too.

                                                                                  by|May 5, 2023

                                                                                    A:  No, the bar will not work if the door opens outwards because, when the door is opened from the outside, the bar would simply fall down.

                                                                                    by|May 4, 2023

                                                                                      A:  It has to be positioned on the side of the door you pull to open. The purpose is to prevent the door from being pushed open from the other side. If the bar is being used on an exterior door, if the door opens out that means the bar would need to be on the out side and that would defeat the purpose of the bar. Or it would only make sense if the bar was being used on an interior door where you wanted to prevent someone or something from getting out of a room. In this application, if the door swung outward from the room and you used the bar, whomever or whatever was inside the room would not be able to push the door open. Also note that it works better on carpeted floors than bare floors. If there is any grit on the bare floor, the bottom pad on the bar is more likely to slip and not hold its position making it more possible for the door to be pushed open even when the bar is in place.

                                                                                      by|May 4, 2023
                                                                                      caret
                                                                                      Q:Does this bar work on door that swing out?
                                                                                      by|Mar 13, 2017
                                                                                      5 Answers
                                                                                      Answer This Question

                                                                                      A:  NO

                                                                                      by|May 5, 2023
                                                                                        1 found this answer helpful

                                                                                        A:  Yes, that is exactly what it was purchased for. If you look at the picture on line it shows the door and you should not need to ask this question.

                                                                                        by|Mar 21, 2020

                                                                                        A:  Yes, so long as you can get the yoke of the bar under your inside door knob, it will work perfectly. If you have additional questions, please contact your local Home Depot store and talk to an associate.

                                                                                        by|May 4, 2023

                                                                                        A:  No. It must swing in.

                                                                                        by|May 4, 2023
                                                                                        1 found this answer helpful

                                                                                        A:  No it doesn't. Unfortunately it doesn't work for outward swinging doors. Only inwards. But it can also be used to lock/stop sliding doors from being opened by force or jimmying.

                                                                                        by|May 5, 2023
                                                                                          1 found this answer helpful
                                                                                          caret
                                                                                          Q:What is the total length of item? Can it fit in a suitcase?
                                                                                          by|Feb 20, 2017
                                                                                          5 Answers
                                                                                          Answer This Question

                                                                                          A:  Here's the specifications of this item; so it dopends on your suitcase size if it fits in it. I Adjusts from 27-1/2in (70cm) - 42in (1.1m)

                                                                                          by|May 5, 2023

                                                                                            A:  Yes

                                                                                            by|May 5, 2023
                                                                                              1 found this answer helpful

                                                                                              A:  When the bar is not extended, it measures about 27.5" long. Depending upon the size of your suitcase, it should fit inside.

                                                                                              by|May 4, 2023
                                                                                                1 found this answer helpful

                                                                                                A:  The bar adjusts from 27-1/2in (70cm) - 42in (1.1m) for application flexibility.

                                                                                                by|Mar 20, 2020
                                                                                                  1 found this answer helpful

                                                                                                  A:  48" yes

                                                                                                  by|May 4, 2023
                                                                                                    caret
                                                                                                    Q:can it be used so my elderly mother with dementia cannot open door from inside
                                                                                                    by|Feb 6, 2017
                                                                                                    10 Answers
                                                                                                    Answer This Question

                                                                                                    A:  Yes, as long as she's unable to pull it from under the door knob.

                                                                                                    by|May 4, 2023

                                                                                                      A:  Yes, as long as she would be opposite and pushing against the door opening towards outside.

                                                                                                      by|Jul 9, 2019

                                                                                                      A:  Yes it can be. It would be perfect so she can’t get it off the door. It has a tight firm grip on the door knob.

                                                                                                      by|Apr 23, 2019

                                                                                                        A:  Probably not. You must "kick it" away from the door to then open the door.

                                                                                                        by|May 4, 2023

                                                                                                          A:  Yes it requires one hand and 1 foot. I am a 83 year old male and have no difficulty.

                                                                                                          by|May 4, 2023
                                                                                                            1 found this answer helpful

                                                                                                            A:  Lol , as long as she can't figure out how to remove it from under the door nob you should be good , but don't under estimate her because of dementia :)

                                                                                                            by|Dec 18, 2018

                                                                                                            A:  This depends where the bar will be located. Yes, under most circumstances, this bar will help prevent opening a door from the side where the bar doesn't exist. It might be simpler to install a dead bolt on the door to gain privacy when needed. I suggest that you contact your local Home Depot store to gain further insight into your special situation.

                                                                                                            by|May 4, 2023

                                                                                                            A:  As long as she's not able to pull it from under the door knob

                                                                                                            by|May 4, 2023

                                                                                                              A:  Now let's think this through. Her door opens in, and that is the side the security bar goes on. It might work if she can't figure it out, but if you set it with her in there: 1) How are you going to get out? 2) If you figure #1 out, how are you going to get back in?

                                                                                                              by|Aug 22, 2019
                                                                                                                1 found this answer helpful

                                                                                                                A:  Probably not. The bar is simply wedged under the door handle and against the floor at an angle, making it impossible for anyone to open from the outside. However, only a moderate pull on the lower portion of the bar will release it from the inside.

                                                                                                                by|May 4, 2023

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