Questions and Answers for KOHLER Memoirs Stately 2-Piece 1.28 GPF Single Flush Elongated Toilet with AquaPiston Flush Technology in White

A:  Hi KKVC, this is Sarah with Kohler Customer Service. I am glad to address your question. Yes, this is the tallest Memoir toilet height from the floor to the rim of the bowl (less seat). Thank you for choosing Kohler.

A:  Hello, this is Sarah with Kohler Customer Service. I am glad to address your question. Yes, parts are available for the Memoirs toilet. For additional assistance, please call our Customer Service team at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you for choosing Kohler.

A:  Hello Lucy, this is Keisha with Kohler Co. I am happy to address your question. K-3817-0 is a two piece toilet with a bowl height of 16-1/2". The toilet seat does not come with the toilet however a toilet seat will add roughly 1-2" to the height depending on what seat is purchased. Thank you for choosing Kohler.

A:  Hi Gsper, this is Sarah with Kohler Customer Service. I am glad to address your question. Yes, the K-4108 bidet seat is compatible with the Memoirs toilet. Thank you for choosing Kohler.

A:  Hello Eric, this is Keisha with Kohler Co. I am happy to address your question. Kohler Co is a global company, and manages manufacturing facilities in countries all over the world. Almost all Kohler products lines have multiple parts; each part has the ability to come from a different facility or vendor from around the world. All of our product lines are held to the highest quality standards and as such, carry the same product warranty no matter the manufacturing plant of origin. As part of this warranty we offer a world class customer service team to support our customers should there ever be a product question. Thank you for choosing Kohler.

A:  Lisa, my name is Jessica with Kohler Customer Service. I am sorry to hear your Memoirs tank is scratched. We would like to speak with you further. Please contact our Customer Care Center at 1-800-4Kohler (1-800-456-4537). Thank you for choosing Kohler.

A:  CHICKIE, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. I do apologize, in tank cleaners are not recommended for K-3817-0 and would void the products warranty. Thank you for choosing Kohler.

A:  Hello COCOB, this is Lisa with Kohler Co. I am glad to answer your question. The -RA version means the trip lever is a right-hand trip lever. If you were standing in front of the toilet and facing it, the trip lever would be on the right-hand side. For toilets that do not have the -RA in the model it is then a left-hand trip lever. Thank you for choosing Kohler.

A:  Gregory, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. There is not a specific seat required for K-3817-96; any elongated slow close seat would be compatible. The following link is to all of our current options: https://bit.ly/3ISImKS. Thank you for choosing Kohler.

A:  Bett, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. The following bidet seats are compatible with K-3817-0: K-5724, K-98804, K-18751, K-26132-CSP, K-8298, K-27142-CR, K-8298-CR and K-4108. The following link is to the bidet seat compatibility chart as well: https://bit.ly/3FYmTzo. Thank you for choosing Kohler.