Questions and Answers for Ideal Pet Products 15 in. x 20 in. Extra Large White Pet and Dog Patio Door Insert for 77.6 in. to 80.4 in. Tall Aluminum Sliding Door

A:  Please Call Us Toll Free at: 1-800-378-4385 Hours: Monday through FRIDAY 8:00 AM to 4:00 PM PST (excluding weekends & holidays) ...or email 24/7 to: help@idealpetproducts.com

A:  This insert works well for my Sheppard lab mix 106 Lbs. I have a sliding glass door and it locks in place well. The plastic closes up with the magnet to keep out the heat in the summer. 

A:  Please Call Us Toll Free at: 1-800-378-4385 Hours : Monday – Friday 8AM – 4PM PST (excluding weekends & holidays) ...or email 24/7 to: help@idealpetproducts.com

A:  Bronze finish is not available

A:  No

A:  works great

A:  Yes, it works with any sliding doors. 

A:  It will fit any aluminum frame sliding patio door with the correct track thickness

A:  If the door tracks are at least ¾" for it to set in, it will work.

A:  I strongly suggest you call Ideal Pet Products. I did 2x. They picked up right and really have amazing product knowledge. Their product is excellent….. make sure you have the correct size by talkin to the experts

A:  Please Call Us Toll Free at: 1-800-378-4385 Monday - Friday 8AM - 4PM PST (excluding weekends & holidays). Or Email 24/7: www.idealpetproducts.com

A:  The vinyl flap helps and we suggest inserting the lockout slide when not in use.

A:  Please Call Us Toll Free at: 1-800-378-4385 Monday - Friday 8AM - 4PM PST (excluding weekends & holidays). Or Email 24/7: www.idealpetproducts.com

A:  It would be a tight squeeze for a dog that big. I have two pit bulls that are around 80 pounds and they got in/out with no issues

A:  We recommend 120 lbs.

A:  I bought one of these a few years ago. It's a quick and easy install and works like a champ. After figuring out that the magic clear plastic moved, my dog didn't have any issues using it. I'd recommend buying some king of block for your sliding glass door as well since the stock lock will no longer be of use.

A:  This will take up half your door space for entry and exit. So you can use it but you’ll need to be able to slip through. I’m 6ft 230 and can get by with it sideways. As for the lock, no, the sliding door lock will no longer work when this is placed in the frame. You will need to get a bar lock for the inside slider panel of the door. The one that worked best for me was called WedgeIt. It’s made of PVC and is adjustable which is great since your door will be halfway slid open when needing to use this so it does not have to be the full size of the opening.. It worked perfectly for my application and makes the original door lock unnecessary. Highly recommended and can be purchased at amzn.

A:  Yes, the slider can still be opened. An optional track lock is included.

A:  Please Call Us Toll Free at: 1-800-378-4385 Hours : Monday – Friday 8AM – 4PM PST (excluding weekends & holidays) or email 24/7 to: help@idealpetproducts.com

A:  Actually, the spacers are screw-in inserts. Other than (in some cases) blocking lawn debris and snow from coming in, the chief function is to be a piece of metal for the magnet on the pet flap itself. Given our deck is below the door sill, I just removed all the spacers (and the pet flap as the one dog refused to use it) and it also gave more space for big dogs (30" to shoulder). You could probably reposition the spacers to change the spacing if you wanted - I think there were 3 on the large. Definitely helps to keep birds and bugs out even without the pet flap.

A:  Had mine for a few years. We didn’t actually secure into the door, so we can take it in and out. Love it