A: This fan cannot be installed on a sloped ceiling, it must be installed on a flat ceiling surface.
by|Aug 25, 2023
Q:Can one wall control 4 fans ?
by|Aug 25, 2023
1 Answer
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A: You may experience issues with the low and medium fan speeds when connecting 4 fans to a single wall control. If you wish to control 4 fans with a single control, you have 2 options; 1. If your home has a dual switch setup you can have one switch power the fan and the other switch power the oscillation. You will only be able to run the fan at high speed with this option. 2. The manufacturer sells a remote control kit for this fan model that replaces the wall control. You can purchase 4 receiver modules and 1 remote control and as long as the code on the receiver modules match the code in the remote you will be able to control all fans with the same remote. The remote includes a wall holder bracket as well. To order the remote and receivers you will need to contact customer service at 1-833-433-2671.
by|Aug 28, 2023
Q:The motor for swaying back and forth stopped working,can it be replaced?
by|Aug 21, 2023
1 Answer
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A: Yes, that issue is covered by the lifetime manufacturer warranty. To receive warranty support for your oscillation issue, contact customer service at 1-800-986-3460.
by|Aug 23, 2023
Q:How many speeds
by|Jul 19, 2023
1 Answer
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A: This fan has a three fan speeds: High, Medium, and Low
by|Jul 20, 2023
Q:Can the blades suck air up, instead of pushing air down. Is there a switch to change it to either direction?
by|Jul 19, 2023
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A: This fan does not have a reverse function and can only blow air downward.
by|Jul 20, 2023
Q:Can this fan be adapted to a plug-in (UL grade) and plugged into a UL Surge Protector?
by|Jul 17, 2023
1 Answer
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A: While the wiring setup you described can work, the manufacturer does not recommend installing on anything other than a regular ceiling fan outlet box and the manufacturer warranty will not cover any issues that arise from installing the fan as you describe. The manufacturer sells a version of the Bentley II that does have a wall adapter plug and is designed for use as you describe. You can find it on the Home Depot website by searching: Bentley II 18 in. Indoor/Outdoor Brushed Nickel Oscillating Wall Fan
by|Jul 17, 2023
Q:Is there an on/off switch you can manually do on the fan once the wall switch is on ?
by|Jul 8, 2023
1 Answer
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A: There is no on/off switch on the fan itself. If you want to turn off power to the fan entirely, you will need to set the speed to "0" and the oscillation to the "off" position on the wall control.
by|Jul 10, 2023
Q:Can you hang in bathroom?Trush
by|Jul 6, 2023
1 Answer
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A: This fan model is damp rated and can withstand humidity and temperatures much better than a regular indoor ceiling fan. As long as the room has a UL listed ceiling box that is "Acceptable For Fan Support" and has a sufficiently high enough ceiling (9 ft or higher recommended, cannot be lower than 8 ft) it can be installed.
by|Jul 7, 2023
Q:Is the switch weather proof also?
by|Jul 6, 2023
1 Answer
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A: The switch will need to be installed in a covered area where it will not be directly exposed to water.
by|Jul 7, 2023
Q:Can this fan be mounted on a hook
by|Jul 5, 2023
1 Answer
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A: No, this fan must be installed to a UL listed outlet box rated "For Fan Support" using the fan's included hardware. The Home Depot does sell fans intended for mounting on a hook, such as the Home Decorators Collection 20 in. Calthorpe Ceiling fan.