Questions and Answers for Heath Zenith Designer Series Colonial White Wired/Wireless Doorbell

A:  Farid, Unfortunately no this chime can not be used with 220V.

A:  No, you have to buy it separately.

A:  No, this chime currently does not come with a push button. We do recommend getting a Hampton Bay or Heath Zenith branded push button for proper compatibility.

A:  we used old transformer to connect.

A:  You can either wire this into your existing system as long as the transformer delivers 16VAC-10 Watts. However, this Designer model can also run wirelessly on batteries and be placed almost anywhere in your home. If you do want to use it as a wireless doorbell, you will need to purchase a wireless push button as well.

A:  All doorbells that require the use of diode for the push button should come with the diode. They are in a little baggie with an orange card. Sometimes folks throw these away without reading what it is for. You should call our tech service department at 1-800-858-8501 and they can tell you how to get a replacement diode.

A:  Take it back. All these heath doorbells are junk. Get a different brand.

A:  Regarding your question on Heath Zenith Designer Series Colonial White Wired/Wireless Doorbell Model # DC-3330, it appears the cover is not securely attached. The full owners manual is available at http://www.heath-zenith.com/servsup_manual.cgi You can locate the manual by searching for your model number (DC-3330). The information that might be most helpful to you is located on page 10. Thanks for your question!

A:  I had this problem when I first hung it on the wall. When I installed the batteries I did not get the cover on just right. When I hung it on the wall the cover was not on tight so it kept telling me that the cover was no on right. I took it down and went through the steps to secure the cover and then rehung it. I had no problems after that.

A:  Regarding your question on Heath Zenith Designer Series Colonial White Wired/Wireless Doorbell Model # DC-3330, yes the chime can be wired for power and can be used with any Heath Zenith wireless push button. Thanks for your question!

A:  I installed the wired/wireless doorbell and was able to make the interior unit work with an AC transformer (without a wired push button and with a wireless push button) by putting the supplied diode in series with one of the wires from the AC transformer (I wired the AC transformer to the transformer and front door screws). I put the diode in series with the ac transformer wire going to the Front Door Screw. i.e. connected diode to the wire from transformer and then connected diode to the front door screw. Without the diode in the circuit the doorbell rings continously. I don't know why they don't give this hint in the instructions. Saves on using "D" batteries with the interior unit. If you look at the wiring diagram this gives the same result as connecting the diode in parallel with the wired switch, which they tell you to do.

A:  Yes this works. The downside is that the wireless button will always be the front door chime. You can not change it.

A:  If the transmitter / extender portion of the Door Chime Extender (Model # DL-6157, Internet # 202209328, Store SKU # 611956) will not fit on top of your door chime, you can affix it to the wall near your door chime with the screws or double-sided tape included in the package.