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Questions and Answers for Heath Zenith Designer Series Colonial White Wired/Wireless Doorbell

Internet #202218047

Model #DC-3330

Store SKU #1000504858

Designer Series Colonial White Wired/Wireless Doorbell
(17)Questions & Answers (15)
  • Beautiful design that accentuates and decor
  • Works with both wired and wireless push buttons
  • Perfect for homes with or without an existing doorbell
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Questions & Answers

15Questions
caret
Q:Have this wireless chime by Zenith Heath. It is not working. Replaced batteries in both the unit and the wireless push button door bell. I can change the chime and the chime works. However, the push button will not cause the chime to work. How do I sync the push button to the chime as there is no sync button on the chime unit.
by|Dec 5, 2018
1 Answer
Answer This Question

A:  Hello Sam, Please call our Technical Support Team at 1-800-858-8501. We would be happy to assist you in getting your Door Bell functioning properly again.

by|Dec 5, 2018
    caret
    Q:distance from push button to doorbell can be
    by|Aug 3, 2018
    2 Answers
    Answer This Question

    A:  Up to 100 feet.

    by|Jun 25, 2019

      A:  I have 2 buttons going to one receiver. The farthest one is about 60 ft away and works fine.

      by|May 5, 2023
        caret
        Q:where can i buy the transformer for this item
        by|Mar 26, 2018
        1 Answer
        Answer This Question

        A:  CS, You can buy a 16 VAC/10VA transformer at Home Depot.

        by|May 5, 2023
          caret
          Q:How do I program a Christmas chime? Plus when I attempt to change bell chime defers to put the cover back on.
          by|Dec 5, 2017
          1 Answer
          Answer This Question

          A:  Terri, please contact our technical service at 1-844-760-3644 and we will be happy to help you.

          by|May 5, 2023
            caret
            Q:doesn't work after changing batteries
            by|Aug 16, 2017
            2 Answers
            Answer This Question

            A:  1st off check to see that you have good batteries, are they put in right. 2d If it still doesn't work, take it back to the Home Depot that you bought it at with the receipt. If you don't have the receipt ask them to check your credit card purchases and try to give them a time line of when you bought it. It may just be defective and it took some time to finally not work. One of these steps will work.

            by|May 4, 2023

            A:  Rosse, Please call our customer service at 1-844-760-3644 and we will be happy to help.

            by|May 4, 2023
              1 found this answer helpful
              caret
              Q:I want to replace existing hardwired doorbell and a push button, but I also need another pushbutton at another door. Can you use both wired and wireless at the same time? Additionally, can you add another wireless pushbutton (1 wired & 2 wireless).
              by|Aug 9, 2017
              1 Answer
              Answer This Question

              A:  Yes, You can use both wired and wireless push buttons with this unit. Please note when you install the chime you will need to wire it, do not add batteries to the chime base.

              by|May 4, 2023
                caret
                Q:Can you mount this doorbell horizontally rather than vertically (as pictured)?
                by|Feb 20, 2017
                2 Answers
                Answer This Question

                A:  Yes. It can be mounted either way.

                by|May 4, 2023

                  A:  Yes, this doorbell can be mounted horizontally.

                  by|May 4, 2023
                    caret
                    Q:May I install two buttons with this chime? Also, what size/type of a transformer will I need? Thank you!
                    by|Sep 23, 2016
                    1 Answer
                    Answer This Question

                    A:  DMP, This requires 1 16V transformer. You can have two buttons with this chimes. Please not if you install the chimes wirelessly you can only install wireless push buttons. If you wire the chime then you can install wireless or wireless push buttons.

                    by|May 4, 2023
                      1 found this answer helpful
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