Q:Does it have any drain holes in the bottom half? In case it rains before it can be covered.
by|May 5, 2024
1 Answer
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A: Hello Amdahlia, there a no drainage holes at the bottom of this firepit. For any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|May 8, 2024
Q:Does this have a cover- previous question not answered fully
by|Mar 13, 2024
1 Answer
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A: Hello ptbuzzcut, thank you for reaching out. Yes, this fire pit includes a storage cover. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Mar 14, 2024
Q:Can I get a copy of the assembly instructions
by|Dec 30, 2023
1 Answer
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A: Hello Geri, thank you for reaching out. Our customer service team is on standby to provide product support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Jan 3, 2024
Q:Is there waterproof cover for this for outdoor storage
by|Dec 16, 2023
1 Answer
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A: Hello Geri, we recommend minimizing exposure to the elements for this fire pit, even when it's covered. For additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Dec 19, 2023
Q:Is it necessary to put sand in the bottom of the fire pit?
by|Nov 28, 2023
1 Answer
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A: Hello, we advise following all directions in the owner's manual regarding sand. This will help against the corrosive nature of the ashes and help radiate the heat upwards. For additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Nov 28, 2023
Q:Can a grill attachment be use?
by|Nov 18, 2023
1 Answer
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A: Hello Yenn, thank you for reaching out, we only recommend you use the parts that are included with this firepit. For any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Nov 20, 2023
Q:Is it safe on wood surfaces?
by|Oct 12, 2023
1 Answer
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A: Hello kJ908, thank you for reaching out. we only advise to always use this appliance on a hard, level, non-combustible surface such as concrete, rock, or stone. Do not use it on wooden decks, or combustible deck of any sort, grass, leaves, asphalt, or blacktop. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Oct 12, 2023
Q:Sparks cover dimensions
by|Sep 4, 2023
1 Answer
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A: Hello Gama, we Always recommend to ensure that the mesh spark screen is secured over the firebox while in use. For any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group