Questions and Answers for Hampton Bay Tipton 34 in. Steel Deep Bowl Fire Pit in Oil Rubbed Bronze

A:  Hello James, the owners manual cautions "Burn only 7 lbs/3.18kgs of charcoal, wood or fire logs in the fire pit". Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  Hello Gary, thank you for reaching out. Our customer service team is on standby to provide part support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

A:  In the bottom of it, you have to clean it out before next fire. 

A:  In the bottom. If you are asking if there is a removable tray to dispose of the ash, The answer is no. The ash is a good supplement to soil in the garden.

A:  It doesn't have a removable tray so you have to carry it and dump the ashes. It helps to have two people carry it but it is not very heavy. I've been happy with it! It helps that the bottom isn't removable and keeps the ashes from littering the patio.

A:  Hello AmyN, Use an ash scooper to remove the ashes, but only do so once your fire has been put out and the ashes have completely cooled. You can use firewood or a fire poker to ensure no hot embers remain in your ash. Avoid using a plastic scooper to scoop the ashes from the firepit. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group"

A:  Hello Samara, thank you for reaching out. Our customer service team is on standby to provide technical support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

A:  Hello, It does not include the mesh cover. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  The finished height is to the top of the side rail not the mesh cover.

A:  Hello, thank you for taking the time to post your review. Our customer service team would be more than happy to help with parts/ technical support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  I would check on the Home Depot website or app. You could also reverse search by going to the hampton bay site and find a cover then search it by name.

A:  Hi Elena, Thank you for reaching out. Our customer service team would be happy to provide parts support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  I Just Purchased An Outdoor Loveseat Furniture Cover From Lowe’s, And It Works Great !!!!!!!!! Paid Around $40.

A:  Hi Barney, Our customer service team would be happy to provide technical assistance and parts support, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

A:  I don't know why not! I've used sand for the past 2 summers, though, and have been pleased with the results!