Q:Can you use this fan without using the light kit
by|Jun 11, 2023
2 Answers
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A: Thank you for your question. The fan does not have an option to be installed without the light kit, but the light does not have to be used once it is installed.
by|Jun 12, 2023
A: Sure, turn out the lamp and pull the fan pull. I believe you can even order a fan without a light kit.
by|Jun 12, 2023
Q:I lost the four screws used to attach the canapy to the mounting bracket. What type of screws are them?
by|Apr 11, 2023
1 Answer
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A: We are sorry to hear that you had this issue. Please call Home Decorators Collection customer service at 1-800-986-3460 and one of the team members will be able to send replacements.
by|Apr 12, 2023
Q:One of the pull chains got removed, can you replace them?
by|Apr 11, 2023
1 Answer
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A: Thank you for your question. Yes, the pull chains can be replaced. Please call Home Decorators Collection customer service at 1-800-986-3460 and one of the team members will be able to help place the order for the correct replacement.
by|Apr 12, 2023
Q:Can I use LED bulbs in this fan? If yes what is the maximum size?
by|Feb 18, 2023
1 Answer
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A: Thank you for your question. Yes, the fan includes LED bulbs. Each socket is rated for 60-watts maximum. Higher wattage equivalent LED bulbs can be used as long as the size does not exceed the A19 shape.
by|Sep 24, 2023
2 found this answer helpful
Q:I cannot get the glass lens off. Turned counter-clock wise as instructed (even clockwise to be sure). Tried WD-40. Still stuck on. Any ideas?
by|Feb 16, 2023
1 Answer
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A: We are sorry to hear that you are having this issue. It may help to knock lightly around the edges (like knocking on a door). Also, try wearing rubber or latex gloves and hold the shade by the outer edges and push up slightly when twisting. If that does not resolve the issue, please call Home Decorators Collection customer service at 1-800-986-3460 and one of the team members will be able to get more information to help troubleshoot and resolve the issue.
by|Feb 17, 2023
Q:How can I get a blade replacement? Or what if it's not the blade the problem? How can I know? Because theres one blade constantly coming off.
by|Jan 24, 2023
0 Answer
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Q:I bought 3 ceiling fans from you guys 2 years ago one of the light shades is broken how to buy a replacement.
by|Jan 17, 2023
1 Answer
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A: Thank you for your question. Replacement parts can be ordered by calling Home Decorators Collection customer service at 1-800-986-3460. If you need a replacement shade for the 44 in. Windward, that can be ordered online as well (model #08239206062).
by|Mar 29, 2023
1 found this answer helpful
Q:What is the model number to this item (082392911652)?
by|Dec 20, 2022
1 Answer
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A: Thank you for your question. The store model number is 51565, the manufacturer model number is 91165.
by|Dec 20, 2022
Q:what light bulbs does it take
by|Dec 17, 2022
1 Answer
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A: Thank you for your question. The fan uses standard base (E26) A19 shape LED bulbs.
by|Jan 5, 2023
1 found this answer helpful
Q:How do I change the light bulb or take it down to clean it
by|Dec 15, 2022
1 Answer
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A: Thank you for your question. To change the light bulb, you just need to unscrew the light shade from the light kit pan. Hold the light shade by the outer edges, push up slightly and twist to remove.