Q:I have an 11" side panel that fits at a 30 degree from the left end back to the wall. Can you make a panel like that to match the door?
by|Jan 31, 2023
1 Answer
Answer This Question
A: Unfortunately, the Infinity-Z shower door cannot be customized in any way. If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
by|Jan 31, 2023
Q:WHAT INSTALLATION STORE FOR SHOWER TUB IS AVAILABLE FOR 90305
by|Nov 10, 2022
1 Answer
Answer This Question
A: Please check with a rep from your local Home Depot store for installation service availability. DreamLine is a manufacturer and does not provide installation services. If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
by|Nov 10, 2022
Q:what's the minimum tub flat ledge dimension for this door?
by|Jul 8, 2022
1 Answer
Answer This Question
A: The Infinity-Z tub door requires 1" of flat space on your tub deck for installation of the bottom rail. If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
by|Jul 8, 2022
Q:Is the clear glass with coated finish?
by|Apr 15, 2022
1 Answer
Answer This Question
A: The Infinity-Z tub door has clear glass, but it does not have the ClearMax coating on the glass. If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
by|Apr 15, 2022
Q:how wide are the guide rails that mount on the walls?
by|Mar 30, 2022
1 Answer
Answer This Question
A: All of the rails for the Infinity-Z will require approximately 1" of wall or threshold space to secure/fasten to the walls or threshold. If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
by|Mar 30, 2022
Q:Will this work on a standard tub, with an American Standard Ovation 5 pc insert trimmed with 2×6 bullnose ceramic tile?
by|Mar 27, 2022
1 Answer
Answer This Question
A: DreamLine products are not designed for and are not compatible with molded acrylic/fiberglass wall surrounds. Our products require smooth solid walls (there cannot be a void behind the plastic wall or any irregularities/protrusions in the wall), walls that stand at least as tall as the shower/tub door so that none of the door sticks up above the walls, and true 90-degree angles in the corners where the walls meet the threshold. Please make sure that your site conditions meet all of the requirements for installation before ordering a DreamLine door. If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
by|May 21, 2023
Q:Can this sliding door be installed on a tub with a prefabricated fiberglass surround?
by|Jan 18, 2022
1 Answer
Answer This Question
A: Thank you for reaching out to DreamLine. DreamLine products should not be installed into a molded fiberglass surround as doing so will compromise the product and completely void the warranty. Our products require solid walls, walls that stand at least as tall as the tub door model, and true 90-degree angles in the bottom corners of the opening (there cannot be a radius). If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
by|Jan 18, 2022
Q:One door broke when it was installed is is possible to buy only one door or I have to buy the all thing together again ?
by|May 31, 2021
2 Answers
Answer This Question
A: Call Dreamline direct, they will determine if its a defect or not, you can order a single door
by|Jun 1, 2021
A: For replacement glass, please contact our Customer Support team. DreamLine's Customer Support Team can be reached by phone at 866-731-8378 or by sending an email to support@dreamline.com. We are available Mon-Fri from 8am-8pm, and Sat-Sun from 10am-6pm EST. Thank you for your interest in DreamLine!
by|May 19, 2022
Q:Do both doors slide?
by|Dec 16, 2020
2 Answers
Answer This Question
A: Hate to disagree but ours has the left panel fixed.
by|Jul 7, 2021
1 found this answer helpful
A: Only one panel slides on the Infinity-Z shower door, as stated in the product description. The panel with the towel bar is stationary while the panel with the handle moves. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 8am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Dec 17, 2020
Q:Threshold width on my tub can take up to 2 inches, will I be able to install this door on my tub. This is an older tub.
by|Nov 27, 2020
2 Answers
Answer This Question
A: The Infinity-Z only requires 1" of threshold width for installation. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Nov 30, 2020
A: Not sure...I returned mine after reading in the installation instructions, not to install on a fiberglass surround. It would have been nice if this would have been mentioned in the online description before I ordered it, picked it up, and then ultimately took it back.