Questions and Answers for Char-Broil American Gourmet 700 Series 60.25 in. Charcoal Grill with Off-Set Firebox

A:  Yes, it sits directly above the coal grate.

A:  Yes there is.

A:  This Char-Broil American Gourmet does have a cooking grate in the offset firebox. Grilling can be done in either firebox. Please follow this link for more information on this offset smoker... http://www.charbroil.com/char-broil-offset-smoker-charcoal-1280-14201571.html

A:  Yes, there are racks both for the main grill area, and the firebox. It is convenient when you are cooking for a couple of people.

A:  Hi DaGr8One, I'm Travis from The Home Depot. Thanks for visiting our site. Yes, you can cook with charcoal in the main chamber as well as in the side box. There are enough cooking grates to allow you to cook directly over fire in both chambers simultaneously. Thank you for asking, -Travis

A:  Replacement grates can be purchased directly from the Char-Broil website. Follow this link and click the Replacement Parts tab to view all of the parts for this grill... http://www.charbroil.com/char-broil-offset-smoker-charcoal-1280-14201571.html

A:  The firebox for this American Gourmet Grill can only be connected on the left side of the grill. It cannot attach anywhere else on the grill. Follow this link for more information on this grill... http://www.charbroil.com/char-broil-offset-smoker-charcoal-1280-14201571.html

A:  This brand only offers the firebox on the left.

A:  All of the replacement parts for this Char-Broil American Gourmet Offset Smoker can be purchased directly from the Char-Broil website. Please follow this link and click the Replacement Parts tab... http://www.charbroil.com/cb-american-gourmet-deluxe-offset-smoker-700-series.html

A:  The main cooking area in this American Gourmet Offset Smoker measures 17.4" x 36.6". Please follow this link for more information on this offset smoker... http://www.charbroil.com/cb-american-gourmet-deluxe-offset-smoker-700-series.html

A:  Close to 42". I just measured quickly but it is close. That does not include the smoker.

A:  Please contact Home Depot for information on this.

A:  Yes, do it, it's free too!

A:  Yes it has an upper rack. Note that there is only one lateral support brace so the upper rack will start sagging with use.

A:  Yes it does have top rack.

A:  This Char-Broil American Gourmet Offset Smoker does include a warming rack. Please follow this link for more information on this offset smoker... http://www.charbroil.com/cb-american-gourmet-deluxe-offset-smoker-700-series.html

A:  Yes it has an upper rack, and it works very well.

A:  Yes, it is a warming tray. It is probably half or less the size of the main cooking area.

A:  yes it does uploading a picture.

A:  shipping was free.

A:  It shipped to my house for free.

A:  Home Depot's website currently shows shipping for this American Gourmet to your home as being free. Please contact Home Depot for further information.

A:  I believe shipping was included in the price. I won't say free, but included in the price. I was charged sales tax, though.

A:  Home Depot is currently offering free shipping to your home on this product. So, you would just have to provide the cost of the grill plus tax.

A:  There is an opening but you would have a very hard time loading coal into the main cook barrel. You would also need a very small pig as the weight load this thing is probably not ideal for a pig roast. Rack dimensions are also narrow and long.

A:  Yes there is both an opening on top of the firebox and one from firebox through to main grill that is large enough to stuff coals through. I have used wood in the smoker box but not in the main grill. I plan to do a small pig or half pig soon and this will work great. I will do it all with fire from smoker box using hickory logs just like I do my ribs.

A:  Wood can definitely be used with this American Gourmet Offset Smoker. There is a door built into the side of the offset firebox to allow for easy access. Please follow this link for more information on this American Gourmet Offset Smoker... http://www.charbroil.com/cb-american-gourmet-deluxe-offset-smoker-700-series.html

A:  I see no reason why you can't use wood since that's what charcoal is... As far as doors, on the far left of the firebox there is a door to add wood but it also has it's own top mounted door like the grill. I would recommend upgrading the "thermometer" that came with the unit with one that reads temperature, not "cool, ideal and hot"

A:  I think QC is limited to making sure that the Char-Broil sticker adhesive placed on the top of the grill is of a significant chemical composition that it is impossible to remove without fire and a grinder. The sticker is extremely high quality, everything else not so much.

A:  My 700 series was shipped without blemish. Following the directions regarding applying a coat of cooking oil on the entire cooking area and burning it off with a long slow burn is the key. After 11 hours of smoking meat my 700 still looks like it did when it arrived.

A:  Did you season it as described in directions? I had one in the past that I did not season and the paint burned up and ultimately rusted. The new one I seasoned (brushed all surfaces with vegetable oil, and then built small fire that I burned for two hours) and it has held up better. Mine was missing a bolt-they do need to be better inspectors before shipping! The materials I'm afraid are simply the relatively low price for the product.

A:  Quality control seemed good to me but a few defects in the r&d dept such as the paint burning off. The gaps I had where smoker box meets main grill will happen due to heat so not really a problem there. All welding on my unit seems in good shape. I didn't find the material flimsy necessarily. Its no cast iron for sure but id say its adequate.

A:  I did find some miss formed parts upon initial inspection of product. These were not caused by shipping damage. Proper inspection of product is not being done before packaging.

A:  I believe the inspection process is good, as respect to heat loss it was minemal. Some of the welds were a little sloppy. Otherwise the only thing I could gripe about was the packaging to prevent damage and the mickey mouse temp guage. All in all a good buy for the money!

A:  The Char-Broil American Gourmet Offset Smoker does go through rigorous internal and quality testing. If you are experiencing issues with your offset smoker please give us a call at 1-800-241-7548 or follow this link... http://www.charbroil.com/support/case/create