Q:I am having a nightmare installing the tank on new 2886 toilet. The two grommets don't reach the bowl . . . HELP !
by|Oct 29, 2015
1 Answer
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A: Please contact our customer care line at 800-442-1902 for immediate assistance.
by|Mar 23, 2023
Q:Hello, What are the differences between the 2886.516 and 2886.216 models? I can't seem to find any difference in the two. Thanks
by|Oct 12, 2015
1 Answer
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A: The only difference is that the 2886.516 comes with an Aquaguard Tank Liner already installed in it.
by|Mar 23, 2023
Q:I am toilet ignorant. Does this dual flush style have an air bladder to assist during the flushing process?
by|Sep 9, 2015
1 Answer
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A: No, there is no bladder. There is the basic fill valve and then a dual flush flush valve. You might want to look on the website and go to installation instructions under the dual flush and there should be a drawing that will make it easier to understand.
by|Mar 23, 2023
Q:ON THE 2886.216 IS THE FLUSH CONTROL COMPLIANT WITH SECTION 604.6 OF THE 2010 ADA STANDARDS FOR ACCESSIBLE DESIGN?
by|Aug 28, 2015
1 Answer
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A: This toilet is not ADA compliant.
by|Mar 23, 2023
Q:Hello - I have a H20 dual flush toilet, The problem is that the inlet lever inside the tank does not shut off no matter how much i adjust it. It seems that the float does not rise enough to put enough upward pressure on the inlet lever
by|Aug 24, 2015
1 Answer
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A: Please see the attached link and scroll down to #14. If this still doesn't fix it please contact our customer care line at 800-442-1902.
http://www.americanstandard-us.com/assets/documents/amstd/install/Install_1504.pdf
by|Mar 23, 2023
Q:I have model 2886. The adjustment for the float cup is at the end of the adjustment and the water level is almost to the top of the tube, 3/4" above the level that is indicated on the installation instructions. Please advise how I can correct this.
by|Jul 9, 2015
1 Answer
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A: You will want the water level to be about 1/2" below the overflow tube.
by|Mar 23, 2023
Q:I live in CA. Will this dual flush 1.0/1.6 gpf toilet pass a remodel inspection? Rules are pretty tight here.
by|Jun 27, 2015
1 Answer
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A: We do not have a list of every plumbing code. We would suggest contacting your local water department for this code information.
by|Mar 23, 2023
Q:Does tis purchase include a toilet seat? Does it include wax ring?
by|Jun 14, 2015
2 Answers
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A: No, the toilet seat and wax ring are sold separately
by|May 3, 2023
1 found this answer helpful
A: This particular toilet does not include the seat or wax ring.
by|May 3, 2023
1 found this answer helpful
Q:We've discovered mold on the inside of the tank. It turns out that the water spraying out the white tube sprays all over the top of the cover when the white float moves up until the water spray ends up directly into the blue tube. I have a video.
by|Jun 10, 2015
1 Answer
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A: Please contact our customer care line at 800-442-1902 for assistance with your question.
by|Mar 23, 2023
Q:I just build a new home and installed four new h2o options and one is constantly leaking. runs for about 2 -4 seconds every ten minutes or so.
by|May 29, 2015
1 Answer
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A: Please contact our customer care line at 800-442-1902 for assistance. You may need a new flapper.