#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)450-9002
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
418 Boston Post Road
North Windham, CT 06256
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Customer Store Reviews

  • 4.5 out of 369 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (369)
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Showing 1-30 of 369 reviews
Helpful staff!
Corbin and Jeremy were very helpful with appliances and kitchen countertops. Thank you!
by
    • Recommended
    If your doing a project that has to do with gardening or such come check out Emerson she’s VERY K...
    If your doing a project that has to do with gardening or such come check out Emerson she’s VERY KNOWLEDGEABLE about the items and accessories needed and if she doesn’t know she’ll direct you to who does a lot of times while at the Manchester Home Depot I end of leaving more frustrated but today’s visit with the help in the Garden department by the employee Emerson I left with a smile .But don’t take my word check for yourself and do a review !
    by
    • Verified Purchase
    • Recommended
    the person we dealt with his name is Carter was very helpful in our purchase
    the person we dealt with his name is Carter was very helpful in our purchase
    by
    • Verified Purchase
    • Recommended
    Better than Lisbon, for sure
    Better than Lisbon, for sure
    by
    • Verified Purchase
    • Recommended
    Always such pleasure to show here. Gary in the paint department is always there to help me find t...
    Always such pleasure to show here. Gary in the paint department is always there to help me find things and even gives great advice about how to make my painting projects easier. There have been other people there the have been very helpful as well. One time A manager was kind enough to watch My son's moped while we shopped around. Those are the kinds of things that are classified as "above and beyond" in my opinion. I wrote down her name and will do a survey for her in future. Thanks
    by
    • Verified Purchase
    • Recommended
    Tim Tidwell in the building/door department assisted us on 6/5/21 and was EXTREMELY helpful, know...
    Tim Tidwell in the building/door department assisted us on 6/5/21 and was EXTREMELY helpful, knowledgeable and patient with us in helping to place an order for delivery of all the building products we needed to complete our home project. Without Tim’s help we would have had to travel all over CT to obtain products that the not so knowledgeable associate in your Waterford CT store told us we had to do in order to get them because he said an order couldn’t be done. Or he was just plain lazy and couldn’t be bothered. Tim had us completed and out the door with all products within 2 hours and helped us save money! I recommend your Windham store for a great shopping experience! THANK YOU TIM!!
    by
    • Verified Purchase
    • Recommended
    Emerson from garden is fantastic, she was very patient with me asking a bunch of questions and kn...
    Emerson from garden is fantastic, she was very patient with me asking a bunch of questions and knowledgeable about the products I needed. All of the store employees are very welcoming and and knowledgeable
    by
    • Verified Purchase
    • Recommended
    Can always find what I'm looking for. Customer service is great!
    Can always find what I'm looking for. Customer service is great!
    by
    • Verified Purchase
    • Recommended
    As of 05/25/2021, Home Depot in North Windham, CT has evidently dropped their mask mandate. When ...
    As of 05/25/2021, Home Depot in North Windham, CT has evidently dropped their mask mandate. When I am standing in the isle shopping with a mask on, unmasked staff should NOT approach me, cough, and then ask if I need help with PVC pipes. No, I do not want your help, instead, I need help getting away from your maskless self who is coughing on me. This is rude, disrespectful, and unhealthy if staff to do this. Home Depot has lost my business because they can’t respect shoppers who choose to remain masked and can no longer get assistance from a masked employee.
    by
    • Verified Purchase
    2 found this review helpful
    Great staff! Very helpful
    Great staff! Very helpful
    by
    • Verified Purchase
    • Recommended
    Great customer service
    Great customer service
    by
    • Verified Purchase
    • Recommended
    Store associates are very knowledgeable and they work quick to get you in and out of the store. B...
    Store associates are very knowledgeable and they work quick to get you in and out of the store. Better than most HD stores IMO.
    by
    • Verified Purchase
    • Recommended
    The employees here do not force any customers to wear masks. This is why I shop here.
    The employees here do not force any customers to wear masks. This is why I shop here.
    by
    • Verified Purchase
    • Recommended
    nice store, pressure treated lumber total junk
    nice store, pressure treated lumber total junk
    by
    • Verified Purchase
    • Recommended
    Amazing staff! They sure are dedicated to assist & give customers fast paced service. The guys sp...
    Amazing staff! They sure are dedicated to assist & give customers fast paced service. The guys specifically in the paint area are very friendly & eager to satisfy the customers needs. It was my first time purchasing paint & despite my many questions/ doubts he explained & assisted me thoroughly with no form of attitude or annoyance. Patience is key & that is an attribute I see that’s common throughout this store!!
    by
    • Verified Purchase
    • Recommended
    This is the best homedepot, we love going to this store, they always have what we need and the st...
    This is the best homedepot, we love going to this store, they always have what we need and the staff there is great. The staff is always so helpful and are always available to answer our questions :)
    by
    • Verified Purchase
    • Recommended
    Clean store, well set up, great selection. Prices a little high but not unreasonable. I try m...
    Clean store, well set up, great selection. Prices a little high but not unreasonable. I try my best to go during the week since most seasoned staff are available for help. I would not suggest weekends since there is never enough staff on and some of them just don't seem to care.
    by
    • Verified Purchase
    • Recommended
    Chris Smart is so patient and helpful. We love coming in to the store and know we are in good han...
    Chris Smart is so patient and helpful. We love coming in to the store and know we are in good hands with her.
    by
    • Verified Purchase
    • Recommended
    Stay away from the Curly hair blonde manager or smack yourself in the face with a 2x4 it be more ...
    Stay away from the Curly hair blonde manager or smack yourself in the face with a 2x4 it be more productive.
    by
    • Verified Purchase
    It’s a great store. Never had any problems getting what I needed. Staff is friendly and professio...
    It’s a great store. Never had any problems getting what I needed. Staff is friendly and professional
    by
    • Verified Purchase
    • Recommended
    Great place to shop!
    Great place to shop!
    by
    • Verified Purchase
    • Recommended
    I had one of the best shopping experiences of my life at the Windham CT Home Depot. An Appliance ...
    I had one of the best shopping experiences of my life at the Windham CT Home Depot. An Appliance Specialist showed me around the offerings and placed an online order for me (LG DLE 3400W dryer--it's only a few weeks old but so far is great), followed up via mail with a hard copy of the receipt and business card in case I had any questions or problems, and called me after delivery to check in. Having a real person as a contact point for an online purchase is great peace of mind,
    by
      • Recommended
      Chris Smart was an amazing sales associate. I highly recommend her service!
      Chris Smart was an amazing sales associate. I highly recommend her service!
      by
      • Verified Purchase
      • Recommended
      This store is a health hazard. Half of the shoppers and several employees were not wearing masks....
      This store is a health hazard. Half of the shoppers and several employees were not wearing masks. We did a pick up but ran in for some lights and paint samples. I had to leave since two guys next to us picking paints had their masks around there neck. Store employees didn’t care. I’m thinking about writing to the state.
      by
      • Verified Purchase
      The Home Depot Staff at the Windham, CT. store was very friendly, knowledgeable and helpful.
      The Home Depot Staff at the Windham, CT. store was very friendly, knowledgeable and helpful.
      by
      • Verified Purchase
      • Recommended
      It was clean, the people working were friendly and knowledgeable.
      It was clean, the people working were friendly and knowledgeable.
      by
      • Verified Purchase
      • Recommended
      I visited the Windham Home Depot, shopping for five major appliances. The sales associate was v...
      I visited the Windham Home Depot, shopping for five major appliances. The sales associate was very helpful in detailing the features of the many brands without trying to steer me towards any one brand. The interest shown and the time taken to be informative is what made up my mind to purchase all five appliances from this store.
      by
      • Verified Purchase
      • Recommended
      I love the products I buy from Home Depot. The associate who helped me the most and made me feel...
      I love the products I buy from Home Depot. The associate who helped me the most and made me feel really good about my purchases is Chris Smart. I really like her and would prefer if I need a product, to request her to assist me. She's a great asset to Home Depot. I've worked in customer service before and it's so important to have people who work for you with great attitudes and a desire to simply DO A GOOD JOB!
      by
      • Verified Purchase
      • Recommended
      The associate who helped me was Chris Smart. She was wonderful, what a great personally she has....
      The associate who helped me was Chris Smart. She was wonderful, what a great personally she has....a real people person. I think she's going to go far! She was able to guide me to the appliances I was looking for. She checked for availability and helped me get someone to help me out to my car with my new microwave. A few days later I returned to buy a new stove. Chris helped me with finding the right one, checking for availability and getting my credit limit raised for the purchase. I told her I may be back to get a new fridge soon and wanted the credit to be available. She went through all the proper channels and I couldn't have been more happy with how things worked out. Can't wait for my new stove! Kuddo's to your employee, Chris Smart at the Windham Store
      by
      • Verified Purchase
      • Recommended
      the employee's are a great bunch of knowledgeable people Thank you
      the employee's are a great bunch of knowledgeable people Thank you
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 369 reviews

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