#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(614)776-2402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6017 Maxtown Rd
Westerville, OH 43082
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Customer Store Reviews

  • 4.7 out of 454 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (454)
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Showing 1-30 of 454 reviews
Staff and workers are knowledgeable and friendly, they will help in anyway possible. The store is...
Staff and workers are knowledgeable and friendly, they will help in anyway possible. The store is always clean and checkout is fast and easy.
by
  • Verified Purchase
  • Recommended
The store is always great! Mike the loader needs a raise!!! Everyone is always nice and helpful! ...
The store is always great! Mike the loader needs a raise!!! Everyone is always nice and helpful! Ken ay the pro desk is very good at his job and always very helpful!
by
  • Verified Purchase
  • Recommended
My experience at this store was, once again, amazing. The staff are caring, informative and prom...
My experience at this store was, once again, amazing. The staff are caring, informative and prompt to help. The display products were in good condition and the entire store was clean.
by
  • Verified Purchase
  • Recommended
This store IS the best in Columbus area... staff us ALWAYS there to assist with great products an...
This store IS the best in Columbus area... staff us ALWAYS there to assist with great products and services and pricing.
by
  • Verified Purchase
  • Recommended
Tom did a great job in helping us purchase a new freezer!! Store was clean and service was excel...
Tom did a great job in helping us purchase a new freezer!! Store was clean and service was excellent
by
  • Verified Purchase
  • Recommended
Always enjoy our experience at Westerville. It is very close by and tends to have everything we n...
Always enjoy our experience at Westerville. It is very close by and tends to have everything we need.
by
  • Verified Purchase
  • Recommended
Terrible place to shop go to Lowes, Ace Hardware or anyplace rather than here
Terrible place to shop go to Lowes, Ace Hardware or anyplace rather than here
by
  • Verified Purchase
1 found this review helpful
Great customer service in the appliance department from Patrick and Tyler!
Great customer service in the appliance department from Patrick and Tyler!
by
  • Verified Purchase
  • Recommended
Ray was super helpful going well beyond my expectations of a big box store employee. Bill C. in...
Ray was super helpful going well beyond my expectations of a big box store employee. Bill C. in millwork got our door ordered and even called Jeld-Wen to make sure he got it right.
by
  • Verified Purchase
  • Recommended
If you need to order kitchen cabinets Russ is the guy you want. He is so knowledgeable and person...
If you need to order kitchen cabinets Russ is the guy you want. He is so knowledgeable and personable. He will make your experience one to remember as his personality is so bright and fun. Russ is a true asset!
by
  • Verified Purchase
  • Recommended
A good store and good people
A good store and good people
by
  • Verified Purchase
  • Recommended
I like ths store as it is well stocked.
I like ths store as it is well stocked.
by
  • Verified Purchase
  • Recommended
The Employee in the kitchen design area was very knowledgeable and helpful when we were choosing ...
The Employee in the kitchen design area was very knowledgeable and helpful when we were choosing a kitchen counter top. He gave us good information which made choosing a countertop easy.
by
  • Verified Purchase
  • Recommended
Store personnel are friendly and helpful, especially those in design and the service desk.
Store personnel are friendly and helpful, especially those in design and the service desk.
by
    • Recommended
    GOOD STORE, HELPFUL AND KNOWLEDGEABLE STAFF.
    GOOD STORE, HELPFUL AND KNOWLEDGEABLE STAFF.
    by
    • Verified Purchase
    • Recommended
    Friendly greetings and asked what they could help us with. When made purchase employee explained ...
    Friendly greetings and asked what they could help us with. When made purchase employee explained in detail for contractors and was efficient in their job. Even when purchasing an item from store very satisfied with cashier.
    by
    • Verified Purchase
    • Recommended
    I usually do not have the time or the inclination to eave reviews but this Marston store makes my...
    I usually do not have the time or the inclination to eave reviews but this Marston store makes my job so much easier. I have Roy S. design all my kitchens. Numerous employees help me out on a weekly basis and I am very grateful for their assistant. Their friendliness and location are what continuously bring b ack every time.
    by
    • Verified Purchase
    • Recommended
    We went to Home Depot because we received their weekly flyer and saw that clothes dryers were on ...
    We went to Home Depot because we received their weekly flyer and saw that clothes dryers were on sale. Our sales associate, Roy was very friendly and helpful from start to finish. He explained the features on the dryer, answered all our questions and made our visit very pleasant and enjoyable. The store was very clean. Our dryer was delivered on time and we are very satisfied with it.
    by
    • Verified Purchase
    • Recommended
    Really great service from Beth Ann today! I am very impressed with her knowledge of your service...
    Really great service from Beth Ann today! I am very impressed with her knowledge of your services and the products you sell. Thank you Beth Ann!!
    by
    • Verified Purchase
    • Recommended
    The employees that we dealt with were very helpful and helpful.. our saleman was fun to work with...
    The employees that we dealt with were very helpful and helpful.. our saleman was fun to work with also
    by
    • Verified Purchase
    • Recommended
    Kind and helpful associates. Big easy to read signs labeling materials on each aisle.
    Kind and helpful associates. Big easy to read signs labeling materials on each aisle.
    by
    • Verified Purchase
    • Recommended
    I wasn’t acknowledged by Jim/Tim in the paint department. I was made to wait for assistance while...
    I wasn’t acknowledged by Jim/Tim in the paint department. I was made to wait for assistance while he and the other worker there wandered around aimlessly putting things away. Customers were taken care of ahead of me, and I had to ask for help before it was recognized that I was even standing there. Once Tim engaged with me after waiting several minutes, I took my can of paint and walked away. This department is terrible in an otherwise great store.
    by
    • Verified Purchase
    Worst store in Central Ohio. Front end staff is lazy and indifferent
    Worst store in Central Ohio. Front end staff is lazy and indifferent
    by
    • Verified Purchase
    Store very clean nete and personal very hapfull and smiling and stoked at all time
    Store very clean nete and personal very hapfull and smiling and stoked at all time
    by
    • Verified Purchase
    • Recommended
    Neat and clean everyone there very hapfull
    Neat and clean everyone there very hapfull
    by
    • Verified Purchase
    • Recommended
    Very clean and very hapfull
    Very clean and very hapfull
    by
    • Verified Purchase
    • Recommended
    Associates in appliances were great
    Associates in appliances were great
    by
      • Recommended
      Any store the forces you to SELF CHECKOUT rather than have a real person at a register, is NOT be...
      Any store the forces you to SELF CHECKOUT rather than have a real person at a register, is NOT better than any other store. There are studies that prove self check, multi-tasking and the like, do not save any more time that a real person at a register. In most cases, it takes longer, and has been proven. It seems like every time I try to use self checkout I have to wait for one to open up because the person already checking out, REQUIRES ASSISTANCE by the only ONE person trying to cover multiple registers. Lowe's, at least, gives you the choice to use self checkout, or use a register with an actual person working at it.
      by
      • Verified Purchase
      There were plenty of employees that were helpful.
      There were plenty of employees that were helpful.
      by
      • Verified Purchase
      • Recommended
      Kitchen services area, service agent's name is Russ, was an excellent resource for our kitchen re...
      Kitchen services area, service agent's name is Russ, was an excellent resource for our kitchen renovation project.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 454 reviews

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