#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)343-2362
Tool & Truck Rental(989)343-2368
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2892 Cook Road
West Branch, MI 48661
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 764 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (764)
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Showing 1-30 of 764 reviews
My sales rep did an outstanding job and was very patient.
I have not yet received the product. It should be here next week.
by
    • Recommended
    Great store!
    I purchased a few things for my bathroom remodel online. I needed to return some things, I just changed my mind. It was so easy to return, the clerk walked me through how to find my order number and was able to return the product and credit my card back.
    by
      • Recommended
      Sales associates
      This store has the nicest people my wife and I love shopping here everyone is so helpful
      by
        • Recommended
        Customer service
        Overall customer service is lacking. Also, I don't always want to use a bank card to make my purchases and unless I'm checking out via the garden center when open, it's rare to find an opportunity to use cash in this store.
        by
          Great place for lumber
          Nice employees good at their job and they don't complain about having to do it. I will be back for my lumber needs
          by
            • Recommended
            Excellent Store!
            West Branch Home Depot store is clean with friendly employees. Always find something I wasn't even looking for!
            by
              • Recommended
              Making it happen!
              I wanted to purchase a large number of hinges. My home depot app showed they had them in stock. I went to the store and they didn't have the large bundle bag. I was able to buy the double packs for the same price as a bundle. Thank you customer service.
              by
                • Recommended
                Great people!
                I frequently shop this store and the people are always great to work with.
                by
                  • Recommended
                  Great job!
                  Melissa and Jessica did a fabulous job. They were able to price match another store and savedxme time and money on my landscape project. Great job!
                  by
                    • Recommended
                    Robyn the manager
                    What an awesome human! She is great with people. Thanks Robyn for helping us
                    by
                      APPLIANCES
                      If you need them go deal with Rob in the morning he has this badges for a reason!!! Awesome guy always service with a smile
                      by
                        Great experience
                        If you are in need of an appliance, see Rob at the West Branch Home Depot. He is very helpful and knowledgeable.
                        by
                          • Recommended
                          Election
                          This is the friendliest Home Depot I’ve ever been in
                          by
                            • Recommended
                            Good building suppys store
                            Good to go to a store now a days that employees come to work instead of just showing up to get a pay check!
                            by
                              Friendly Atmosphere!
                              I love shopping at the West Branch Home Depot because the staff are the most friendly of any HD store I shop. Jessica was extremely helpful and friendly during my return process.
                              by
                                • Recommended
                                Great service!
                                My husband and I drove in from Oscoda. We had quite a few things to purchase for a home improvement project. We were able to find everything we needed thanks to readily available employees! The check out process was easy and fast with the help of a wonderful cashier.
                                by
                                  • Recommended
                                  Great store...
                                  Very organized store with friendly staff.
                                  by
                                  • DIY
                                  • Recommended
                                  Great Employees
                                  I am always impressed with the friendliness of the employees and their willingness to help!
                                  by
                                    Staff aways ask if I needed help or just say Hi.
                                    Shana helped me to check out and was very helpful in getting my military discount on the s items I bought, then she thanks you for my service and I said thank you also.
                                    by
                                      • Recommended
                                      Great store
                                      The West Branch, Mi store associates are available and helpful. True up north hospitality!
                                      by
                                        • Recommended
                                        Best customer service
                                        Best customer service we’ve ever experienced!
                                        by
                                          • Recommended
                                          Flooring
                                          No thanks everyone was helpful
                                          by
                                            • Recommended
                                            Friendly and Knowledgeable!!
                                            this is the most friendly Home Depot I have ever been to, and I have lived in Indiana, Ohio and Michigan
                                            by
                                              Store Associates
                                              I have always found the West Branch, MI Home Depot employees to be polite, knowledgeable, and helpful which is why I prefer shopping there!
                                              by
                                                • Recommended
                                                Special employees
                                                We had to get materials for a whole new roof. The employees that helped us, were amazing. the lumber help desk and cashier at the order desk were wonderful, kind and patient cause of some glitches (scanner wouldn't work) we still had smiles. Good people there.
                                                by
                                                  • Recommended
                                                  West Branch Store
                                                  For good customer service go to the West Branch Home Depot!!
                                                  by
                                                    • Recommended
                                                    West Branch Michigan store review
                                                    My husband and I have had a good experience with the West Branch, Michigan store. At times we have had to wait for the flooring rep to arrive in order to verify order and schedule installation, we have been happy for the service. I had previously ordered an appliance and had to reschedule drop off and pickup multiple times. Scheduling for an appliance is challenging.
                                                    by
                                                      Best Home Depot
                                                      The friendliest and most helpful employees.
                                                      by
                                                        • Recommended
                                                        Very helpful staff.
                                                        I was very pleased with the service at the Home Depot in West Branch. They were able to take the time to answer questions and suggest product options. They went above and beyond to help with flooring, bathroom fixtures, and molding questions. Thanks
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          The service given at Home Depot has always been outstanding.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 764 reviews

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