#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(414)329-2410
Tool & Truck Rental(414)329-2400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11071 W National Ave
West Allis, WI 53227
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Customer Store Reviews

  • 4.7 out of 719 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (719)
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Showing 1-30 of 719 reviews
Great, friendly people
Helpful people who actually seem to like their job! Went to kid's workshops there before covid and everyone was so friendly and kind to the children.
by
    employees that know the products
    I was so happy with the service that I received on my visit. employee was so awesome
    by
      • Recommended
      HomeDepot of choice
      My review title says it all
      by
        • Recommended
        Great customer service
        Taitianna was a super help when I needed to return some things. Extremely up beat and friendly! A very pleasurable experience working with her!
        by
          • Recommended
          Great Service
          The two gentlemen who unloaded flooring that I was returning could not have been more helpful. Very friendly employees.
          by
            • Recommended
            Excellent Customer Service
            I had a problem with an online order and they made sure it was corrected and I received excellent customer service.
            by
              • Recommended
              great service
              returned because of a great experience buying carpet from Fran last summer
              by
                • Recommended
                Excellent at his job.
                We bought a washing machine a week or so ago, and we dealt with Wesley Kranitz. He was very knowledgeable and answered all of our questions. We bought the extended warranty and he went through it with us and pointed out the important parts, such as phone numbers, etc., if we have a problem. He offered his future assistance, should we need it. All in all, he was great to work with. We will definitely work with him again in the future.
                by
                  • Recommended
                  product availability
                  been coming to this store for many years. many visits during home remodeling, countertop for kitchen, many ryobi products over past few years, when coming in for product was shopping for, always in stock
                  by
                    • Recommended
                    Great Courtesy Counter Clerk (Tattianna)
                    HD always has what I need. Today, it was for a tile drill, and shelf.
                    by
                      • Recommended
                      Extremely helpful and friendly employees!!!
                      Extremely helpful and friendly employees make it a pleasure to shop there!
                      by
                        • Recommended
                        Great Customer Service
                        Tried to order a Delta T3 Fence on line with a gift card. The online order process with gift card does NOT work. However, the team at the West Allis store was very knowledgeable about the on line order process and its failings. Made the purchase successfully in person. Thanks, Taitianna!
                        by
                          • Recommended
                          Good Customer Service
                          Quick and efficient return process with our cashier, Taitianna. She was friendly and professional.
                          by
                            • Recommended
                            Amazing Staff Willing To Go Above And Beyond
                            Taitianna and Leticia were absolutely amazing and help my husband and I. They went above and beyond what they needed to and made us quite literally jaw drop at the lengths they were willing to go and get us what we needed and make our experience great. They are not only an asset to this company but this store. We will now make the HWY 100 location OUR store for anything we need for our home. 10/10 defiantly recommend
                            by
                              Excellent shopping experience
                              I recently made an online purchase and was really impressed when I arrived to the store to pick it up. The locker in the lobby is very convenient to use. The staff is always helpful too. Kudos!
                              by
                                • Recommended
                                Good store
                                Great layout and stock.
                                by
                                  • Recommended
                                  Helpful and friendly
                                  Great customer service
                                  by
                                    Awesome employees and associates
                                    Always a pleasure to shop at the Home Depot West Allis, Great selections and friendly ,helpful workers .
                                    by
                                      • Recommended
                                      Thank you Lola
                                      You were great! Lola, and the assistant manager accommodated all of my needs. Made a stressful time not as bad. Thank you!
                                      by
                                        • Recommended
                                        RESOLD
                                        I BROUGHT A 5 PIECE BROWN SET AND THEY SOLD IT WHEN I WENT TO PICK IT UP
                                        by
                                          There is road construction along both roads where store is located and I wanted to go to this sto...
                                          There is road construction along both roads where store is located and I wanted to go to this store so did not let construction stop me from going there. Reps like Leticia caused me to go thru the construction to shop at this store.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Store was very nice and clean and friendly store I will be shopping here again Young's people a...
                                          Store was very nice and clean and friendly store I will be shopping here again Young's people at customer service was a great help to me purchasing a deep freezer
                                          by
                                            • Recommended
                                            Shopping for all new kitchen appliances was a great experience. The sales person was so knowledge...
                                            Shopping for all new kitchen appliances was a great experience. The sales person was so knowledgeable and polite. Truly a great employee I would recommend him to anyone of my family and friends. He truly help us make decision to buy from Home Depot.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Very helpful and knowledgeable staff
                                            Very helpful and knowledgeable staff
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            good clean store...:)
                                            good clean store...:)
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            - The Cashier, Kristina, was very efficient and quick at checking me out. SPeedy. :-) - The sto...
                                            - The Cashier, Kristina, was very efficient and quick at checking me out. SPeedy. :-) - The store had plenty of stock on the shelves. - There was a lot of things that were new and I stopped and looked a few. - Everyone was super helpful and friendly.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Very VERY nice people - especially Lional in the gardening area.
                                            Very VERY nice people - especially Lional in the gardening area.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            The has many items in stock for the DYI customers.
                                            The has many items in stock for the DYI customers.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            I live in the middle of a triangle of the Waukesha, West Allis (this store) and the Mukwonago sto...
                                            I live in the middle of a triangle of the Waukesha, West Allis (this store) and the Mukwonago store. This store has the least helpful associates of the three. My experiences have ranged from associates telling me they don't have a product (back pack tool bags) which were just around the corner to a cashier opening a register and telling me it was for another customer. I was going to buy an 18 volt Ryobi driver/drill bare tool, but this store didn't receive any. However the Waukesha store has 61 of them. The displays are poorly done. They have 0.080 size string next to the Ryobi trimmers which use a 0.065 string. Another customer was trying to figure out if the string was the right size, and she asked me - I happened to know the answer so she was able to avoid buying the wrong product. I would recommend either of the other two stores over this one. Unless I'm really pressed for time, I will avoid this store.
                                            by
                                            • Verified Purchase
                                            Employees are great!! Store is Neat. Has great selection!!
                                            Employees are great!! Store is Neat. Has great selection!!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Showing 1-30 of 719 reviews

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