Reviews for West Allis #4902

Had a project I was working on for a display. Went in with to buy some boards that I needed cut to size. Steve in the lumber department was awesome! He configured a way to cut what I needed with minimal waste even taking out some paper to map it out. Appreciate his expertise, friendly demeanor and assistance. I will drive to this location - past a HD closer to home - to go to this store. I even had an employee ask me if I needed help loading my truck in the parking lot. Thanks Steve in lumber and West Allis HD! I’ll be back! :)

We purchased a water heater and they came out to install it. The guy left a big mess all over the floors. There was a red water all over floors and stairs. He scratched my floors, stairs, and walls. I spent 2 hours cleaning up. I will never purchase from them again.

Great Service and advice always provided by the Pro Desk West Allis

Needed a new dryer. Went into the store, very helpful and knowledgeable associate, Wesley, and bought a dryer and was done and out in 35 minutes.

Straight and good quality

First I had two excellent service members help me. Rod in MET knew the store perfectly and helped me kind two items asap. Then Mari the cashier told the time to be polite and asked me about taking the survey. She was very efficient and helpful .

Their is absolutely no customer service at this store. My husband and I shopping in several departments from garden to paints and not one sales person even nodded their head to acknowledge us. They were too busy laughing and joking.

I recently bought a wide variety of flowers and they are so full and packed with buds, planted well and are thriving. Great store!

Kianna at customer service helped me with my cell phone to access my newly purchased credit card so I could make my purchase. Crystal in appliances helped with my purchase of a washer. Additionally, after leaving my cell phone on her desk, Crystal called my landline twice to let me know. Because it was after store closing, she waited outside for me to return to the store to retrieve my phone. So grateful for Crystal to go way beyond what one would expect.

I can come anytime I need anything and it’s always available.

I purchased carpeting and throughout the whole process the employee I worked with Fran, was extremely helpful and courteous. Took the time with me to answer all my questions. I want to Than her.

Flower prices have gone through the roof since the pandemic. At Home Depot, they have a large selection and their prices are reasonable.

Ordered 3 flower pots to be delivered:) Wendy and Eddy were very friendly and helpful!:) Things seem improved since a year ago:)

The west allis store is by far the best home depot within driving distance. Very happy employees and knowledgeable

Let me tell you, this is the HD that is better than all the rest. I had an amazing experience here with Carol and an employee who has a Doberman-mix at home, whom I foolishly did not get her name. I have enjoyed my experience at every Home Depot I have ever been in, but this one was the best. I will go out of my to visit this store, and if I am in the area I will find something I need from HD. Not that that will be too hard!

Wonderful help from cashier Quandasia

Always excellent customer service and a joy to ask for help.

I went into Homedepot today and immediately two associates were available to assist in multiple products we were looking for. That just made my day!

I was in a hurry but I wanted a miter saw. When I stopped in an associate helped me find my saw. And I redeemed several forms of payment. The cashier was super friendly and helped me check out in no time. Everyone was unbelievably helpful and friendly

Q, Taiyuan’s and Bob are great examples of customer service excellence!

I would personally like the thank both Craig (13) and Dino for their dedication and willingness to continue to help me as a new homeowner undergoing remodel of my entire house. When I first stepped foot into this home depot both Craig and Dino greeted me in the electrical department. I was looking for something in specific and this had been the second place I had been to. Unfortunately, they did not make this product and I initially was upset but Craig's & Dino laugh knocked me into a good mood. As I continue to remodel my home, I look for these two gentleman. I have brought friends & family who ALSO now look for them! Going to home depot now feels more like a family gathering and has become my number one choice because of them. I would personally like to thank you both for always making a positive experience even with all the stress I am undergoing and steering me in the right direction. This feels like it will be a long term friendship. Thank you for making these times better!

Shades are very pretty

I had to visit the store atleast 6x in a week and every time I visited, asked for help, always a smile and helpful.

Thanks for being so kind and helpful Carol. BLESSINGS

I appreciated the help I received from Tom and Crystal in the kitchen department. Excellent service and very informative!

The appliance department aimed to please took care of my needs gave me good advise and all in all I will be back.

Ordered some vinyl fencing for my yard and a few pieces came damaged. Ben the manager handled it over the phone with me and replacement pieces arrived within a week! Unbelievable!

I shop this location on a regular basis; we're talking at least half an hour once a week. Store is usually clean and organized. Employees are always willing to help and assist in any way possible. All of the tools and items are easy to locate and are usually in stock unless it is a high demand item. Great location, great workers, excellent products... such as Milwaukee Electric Tools!

Unfortunately, a few bad experiences can ruin a usually decent store experience. The service desk at West Allis is horrible, young kids who don't seem to care about those of us who need this kind of store. I will avoid this store when I can.

I went to the store for day after Christmas sales, and I found some nice decorations that I was looking for. The cashier was very friendly joking with my mom and I, even though it was really early in the morning the day after Christmas.