Reviews for Washington Twsp/Monroe #942

Jennifer in the flooring department was very professional and knowledgeable about what Home Depot has to offer in the way of products and delivery and installation options and went out of her way to address myself and other customers in a timely and friendly manner. I appreciated her service and the way she and co-worker Kathy interacted and made sure to set-up the department to be ready for the evening shift.

Don’t speacial order anything, if it is not in stock I will shop elsewhere! Purchase 10 cases of grip strip flooring (allure) via special order, 4 cases of flooring were damaged during shipping took back to store to order 4 more cases and received the run around from customer service and mike the store manager! Called home depot customer service, the representative I spoke with , didn’t have the time to listen to my entire situation! She put me on hold, I finally spoke with another representative who the provided me with the po# so I could call floor manufacturer and expedite shipping! My floor is half done

Cleanest Home Depot I been in, cashier was super friendly, but employees in the back weren’t. About 6-8 employees walked passed us with out asking if we needed any help, and 4 employees were standing talking in appliances.

Every single associate in this store is helpful. Especially Bill in plumbing. He saved me a lot of time and money

This store is very clean and the employees are friendly and helpful!!

In these crazy times dealing with Covid the store was very clean, employees were helpful and friendly. Merchandise was well stocked

Candy was very knowledgeable she answered all the questions with no hesitation .was very patient with us

I had no problems getting assistance. I don't like to shop. I usually know what I want. I want to buy it and get out.

much better selection than others. checkout process is wayyyy better than the other store

I was looking for a generator and had made an online purchase with store pickup. The order was cancelled because of stock. A fabulous employee at the store called me back after the store had closed and found me a generator. To my daughter, I was an MVP Dad all because a thoughtful employee named Kim went the extra mile with great customer service in a time of crisis.

The store was in shambles... i was actually embarrassed to be shopping there. Every shelf rack or whatever was strewn about nothing was clean stuff was on the floor, you couldnt go down some isles because of so much crap in them. Was disgusting!

The kitchen department was a great experience with Chris.

Had a very good experience with this location I am redoing my kitchen and the two gentlemen that I work with Chris For the cabinets and Jim for the appliances were very knowledgeable in their field.

Well stocked and doing great with customer service despite COVID19!!

Paid full price ($335) for a dehumidifier, which when opened, you could tell was previously used because the factory wrapping was a mess and the instruction manual bag was torn open. The company needs to stop selling used product as new.

Maryann who helped me get the chain shaw was so nice. she brought the ladder over to get a new one from top of the selve, very amazing customer service given by her. Please promote this type of worker who really cares about the customers.

EXCELLENT LOCATION WITH ALL NECESSARY COVID 19 RELATED PRECAUTION AND MEASURES.

Cashier was very nice along with the very attractive paint employee she was a big help and nice to look at

I hate this store now with all of these self check outs thanks for taking folks jobs, and only one person working at check out what a joke sometimes it takes so long to check out because people dont be knowing the codes on half of the items.

Quick and easy to navigate

I ordered mulch, rocks, soil etc for delivery to my home on Saturday, 4/9 from Turnersville, NJ store. When it didn't arrive by 4:30, I called to check on its status and was told that the order was switched to the south Philly store because Turnersville didn't have one of the items ordered. I then became at the mercy of the Philadelphia store. It is now Monday 4/11 at 5:15 and no one knows where my order is. All Turnersville had to do was call me and ask if I would accept a substitute instead of sending my order out to another location. I am done!

I love this store . There so helpful and polite . I absolutely love Grace she works there and she is really professional and nice . Thank you Home Depot.

Some of the employees are lazy and lack professionalism when it comes to providing good customer service.

If I could rate less of a 1 star I would. Awful customer service, rude and aggressive. Told one customer to "go find it their selves and if they can do it in a timely manner than they can buy it." Wouldn't recommend going here to anyone.

This store is always clean and several of the employees (especially Sam in Plumbing!) Are very patient with newbies in home repairs.

Great customer service! The associates at the flooring department are very friendly and knowledgeable. Definitely recommend to family and friends!

Maryanne and gina at the registers, Debbie at the cust.service desk and Larry in plumbing are great people! They always help me when I go there and I,m there every day.

The store employees were helpful and friendly when we purchased our washing machine. However, when we had problems with a faulty installation of our washing machine, nobody would take responsibility or do anything to correct the problem. As a result, we will never shop Home Depot again.

The Twp store stands out because of the people I deal with in the morning. I am in depot everyday. Literally everyday. I look forward to seeing everyone at the Pro Desk. Karen is amazing!!!

Love this store and the service Sharron E provides EVERYDAY!!!