#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(586)497-7375
Tool & Truck Rental(586)497-7340
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
25879 Hoover Rd
Warren, MI 48089
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Customer Store Reviews

  • 4.6 out of 482 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (482)
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Showing 1-30 of 482 reviews
Great products
All my products were usable
by
    • Recommended
    Consumer protection violation
    I was denied the price difference and $5.00 bounty the store must pay under Michigan law. The customer service representative said the law was changed 2 years ago. It was not. I was denied by two store managers as well. I have filed a complaint with the Michigan Attorney General’s Office consumer protection division
    by
      Always what I need !
      I've been shopping at this Home Depot location for more than 10 years. I can honestly say I have never had anything but a positive experience. I have never left without what I came to get.
      by
        • Recommended
        Kaysie was awesome
        Kaysie was very knowledgeable and did a great job helping me.
        by
          • Recommended
          Great Service in the Rental Department-
          Had a great experience with Crystal, Dan and Henry- thank you for going above and beyond with helping rent, explain how to use & load and unload the wood chipper- Keep up the great customer service- you all rock!
          by
            • Recommended
            Excellent customer service
            The customer service in this Home Depot is superior. On our most recent trip, we were assisted in the garden area by a young woman named Nikki. She was extremely friendly and helpful.
            by
              • Recommended
              The best
              Very good service thankyou
              by
                • Recommended
                Good
                I like this home depot
                by
                  • Recommended
                  Terrible customer service!
                  Stopped in tonite to buy a battery. The line was long & the battery was HEAVY. Someone suggested I could check out quickly in tool rental so I tried but was immediately told by Bernard "We don't do that here. Go get in line out there" as he pointed into the store. I asked "Are you serious?" and he said "Yep. The checkout line is in there." I was definitely surprised, looked at his Apron for his name and he loudly said "IT'S BERNARD!" I've never been disrespected in this store like that and left without buying the battery.
                  by
                    Great Cashier
                    Today at check out. John Willis was phenomenal and had fantastic customer service. He not only went above and beyond with me but he was great with the other customers and made sure to move quickly and efficiently. He is very friendly.
                    by
                      Uninterested Employees
                      The employees at this store don’t talk to you or try to help you. Especially the cashiers who act like you’re annoying them. Such a same what Home Depot has become.
                      by
                        Shopping For GE Refrigerator Filter
                        This store right here is stocked, neat & employee friendly. I’ve been in some hardware stores where employees are standing around talking. It looks very unprofessional. This store not only did the employees greet me but they were very helpful. This store right here is the place to shop when you want to get what you need & out quickly. Cashiers are very efficient to get your order through & you out the door in a timely manner. Love this place.
                        by
                          • Recommended
                          Friendly Staff
                          I enjoy going to this Home Depot because the staff is friendly and helpful
                          by
                            • Recommended
                            Help easy to find.
                            Some home stores seem to be lacking customer service. This Warren store always has employees eager to help. I don't have to search for someone.
                            by
                              • Recommended
                              Great Customer Pro Extra Service
                              But the flexvolt circular saw was worth every penny. Love it.
                              by
                                • Recommended
                                Great service - under warranty, fixed VERY FAST
                                Electric riding lawn mower. Right motor blew... took deck in. Very knowledgeable...and courteous. Sent part out. Received back very fast. Great service.
                                by
                                  • Recommended
                                  I was having a horrible day and came through the checkout and Deja was such a sweetie, made my da...
                                  I was having a horrible day and came through the checkout and Deja was such a sweetie, made my day brighter - thanks:-)
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The store is neat, clean and I am able to find what I am looking for all the times I go for my pr...
                                  The store is neat, clean and I am able to find what I am looking for all the times I go for my projects. All the team of home depot employees are nice and helpful especially in paint and outdoor plants, landscaping and furniture. Thank you.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  i like the store because it is close to home and the people are frendly
                                  i like the store because it is close to home and the people are frendly
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The store was clean and the employee was very helpful
                                  The store was clean and the employee was very helpful
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Employees at the Warren store r very helpful. I will always look for what ever I am buying but if...
                                  Employees at the Warren store r very helpful. I will always look for what ever I am buying but if I cant find it u can always find an employee to help u out. Always very pleasant.....
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Poor Customer Service and doesn't like to help the customers with getting items down from the sto...
                                  Poor Customer Service and doesn't like to help the customers with getting items down from the storage shelfs from above even if the Hi-Lo person is in the same aisle.
                                  by
                                  • Verified Purchase
                                  The employees at the #2702 Warren store are always available to help the customer with there shop...
                                  The employees at the #2702 Warren store are always available to help the customer with there shopping needs. They will also provide cost savings ideas to help the customer save money.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Rude cashier in the next checkout lane. Nearly tripped me twice with another customers cart due t...
                                  Rude cashier in the next checkout lane. Nearly tripped me twice with another customers cart due to the cashier being to impatient to wait 20 seconds for my order to finish and me to move my cart out of the way. Instead the cashier pushes my cart away from me and my checkout lane. Blocks me in with another customer he then crams in between me and the exit. As I go to walk around them, he swings for no reason the other customers cart between my legs and I had to step up over the cart and products hanging off the cart. Cashier did not bother to apologize, I assume because he was in such a hurry to get his customer through.
                                  by
                                  • Verified Purchase
                                  ASSOCIATE KENAH HELPED ME OUT IN TOOLS ENDED UP BUYING A NEW HAMMER DRILL BECAUSE OF HER KNOWLED...
                                  ASSOCIATE KENAH HELPED ME OUT IN TOOLS ENDED UP BUYING A NEW HAMMER DRILL BECAUSE OF HER KNOWLEDGE THIS STORE BETTER HANG ONTO HER SHE IS A ASSET TO THE STORE VERY HELPFUL
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Freida was very friendly and nice. She helped me find what I needed without any problems.
                                  Freida was very friendly and nice. She helped me find what I needed without any problems.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I would not waste your time at rental area if you need blown in for a house, Dan or Don will tell...
                                  I would not waste your time at rental area if you need blown in for a house, Dan or Don will tell you, you dont need insulation in the walls. I guess people that build stoves and fridgerators didnt get that memo... I WOULD NOT EVEN WASTE TIME EVER AGAIN AT WARREN DEPOT FOR RENTALS. THE CLOWN IN THE RENTAL AREA WILL TELL YOU , YOU DONT NEED INSULATION IN YOUR WALLS.. Good thing he was never a engineer.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Nice Home Depot. This is my preferred one to shop at.
                                  Nice Home Depot. This is my preferred one to shop at.
                                  by
                                  • Verified Purchase
                                  employees are interested in helping you vs just doing their job
                                  employees are interested in helping you vs just doing their job
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  this store #2702 is a pig sty, garbage blowing into the store from outside, carts, pallets and di...
                                  this store #2702 is a pig sty, garbage blowing into the store from outside, carts, pallets and display's clutter the entrance/exit there was not enough room to push a cart of plywood out the door and waited for the cashiers (standing around) called for someone to come and move things out of the way so myself and several customers could exit the store. even the not doing anything employee's had to be asked to move in order to exit, they acted like I was disturbing their conversation. How rude of me
                                  by
                                  • Verified Purchase
                                  Showing 1-30 of 482 reviews

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