#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)594-8896
Tool & Truck Rental(678)594-8900
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1655 Shiloh Rd Nw
Kennesaw, GA 30144
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 521 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (521)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 521 reviews
I love our Home Depot. Everyone is already to help. They make you feel right at home. Always has ...
I love our Home Depot. Everyone is already to help. They make you feel right at home. Always has the best selection and pricing. I bought all my appliances there and so much more. These people know what they are talking about.
by
  • Verified Purchase
  • Recommended
I have another Home Depot store closer to my home and while I like the other store and have no pr...
I have another Home Depot store closer to my home and while I like the other store and have no problems with it, store #1777 generally has better stock, so I come to 1777 sometimes.
by
  • Verified Purchase
  • Recommended
Great store and great personnel!
Great store and great personnel!
by
  • Verified Purchase
  • Recommended
The Associates at this Home Depot garden center are great! Greg and Atley helped me get all the t...
The Associates at this Home Depot garden center are great! Greg and Atley helped me get all the things I needed for my yard and even loaded my truck for me.
by
  • Verified Purchase
  • Recommended
Convenient store, employees very helpful, products need in stock.
Convenient store, employees very helpful, products need in stock.
by
  • Verified Purchase
  • Recommended
I had a great experience at this store location today. I was helped by an associate named Kevin R...
I had a great experience at this store location today. I was helped by an associate named Kevin Ross. He went above and beyond in taking his time to show me the location of the product and to explain the product to me. Great customer service.
by
  • Verified Purchase
  • Recommended
Very pleased with the genuine sincerity of the employees here! Thank you Erick for excellent serv...
Very pleased with the genuine sincerity of the employees here! Thank you Erick for excellent service today.
by
  • Verified Purchase
  • Recommended
The employees at this store are always very pleasant and helpful.
The employees at this store are always very pleasant and helpful.
by
  • Verified Purchase
  • Recommended
Great service from my experience at this Home Depot. I have been shopping here at this location f...
Great service from my experience at this Home Depot. I have been shopping here at this location for over 5 years. A few times they did not have what i was looking for and had to visit another Home Depot in the near proximity to get what i needed.
by
  • Verified Purchase
  • Recommended
I needed some 2" wooden blinds but shelf level was out of stock. A very nice young lady got the ...
I needed some 2" wooden blinds but shelf level was out of stock. A very nice young lady got the lift and brought down the last 2 that were in shock from the stacks on top of all the shelving. I didn't get her name.
by
  • Verified Purchase
  • Recommended
I love this store and staff are very helpful and friendly
I love this store and staff are very helpful and friendly
by
  • Verified Purchase
  • Recommended
This is my Favorite HD location it is well stocked & has more items than other locations. I alway...
This is my Favorite HD location it is well stocked & has more items than other locations. I always get great customer service at this location.
by
  • Verified Purchase
  • Recommended
Best customer service and assistance!
Best customer service and assistance!
by
  • Verified Purchase
  • Recommended
Everyone was & is great !
Everyone was & is great !
by
  • Verified Purchase
  • Recommended
If you ever need assistance at this store find Tracy B. She knows or knows who knows. Thank you T...
If you ever need assistance at this store find Tracy B. She knows or knows who knows. Thank you Tracy B. YOU ROCK,
by
  • Verified Purchase
  • Recommended
We drive to this location because of the employees! We actually live closer to another store but...
We drive to this location because of the employees! We actually live closer to another store but this is where we go. Keep up the great work.
by
  • Verified Purchase
  • Recommended
Associate AVERY service was excellent!!!!!
Associate AVERY service was excellent!!!!!
by
  • Verified Purchase
  • Recommended
Matthew the manager was awesome, he was able to give me the sales price on an item that had the i...
Matthew the manager was awesome, he was able to give me the sales price on an item that had the incorrect tag on it but he made it right and was very accommodating friendly and respectful! He showed me what a real manager is with good qualities and knows about customer service!!!!!! Good Job Matthew
by
  • Verified Purchase
  • Recommended
Home Depot is by far the best place to shop for home building/upgrading materials. They always ha...
Home Depot is by far the best place to shop for home building/upgrading materials. They always have items in stock that I need and continue to always put the customer first. Our local store is clean and employees are professional. I refuse to shop anywhere else.
by
  • Verified Purchase
  • Recommended
The plumber dept. guy very friendly and acknowledged. Excellent service.
The plumber dept. guy very friendly and acknowledged. Excellent service.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees are not helpful, store is not very nice. In the midst of a pandemic, HD does seemingly...
Employees are not helpful, store is not very nice. In the midst of a pandemic, HD does seemingly nothing to enforce the the face coverings policy - I have had to make several trips for DIY supplies lately and there are so many disrespectful people walking around in Home Depot with their noses sticking out or the mask around their chin or neck or sometimes no face covering at all. It is so disheartening that HD does not ensure the safety of their employees, nor the customers. I really don't want to have to be exposed to other people's germs and resent HD for not caring about health and safety.
by
  • Verified Purchase
Not impressed today. Sat – After waiting 10 minutes w/ nobody showing. I went to the next isle to...
Not impressed today. Sat – After waiting 10 minutes w/ nobody showing. I went to the next isle to look for someone. I approached as he said he was helping someone and would be there when he was done. 5 minutes later he arrived. His attitude was dismissive and felt as if I was annoying him. He told me he never installed that type of outlet (One with two built in usb chargers + outlets.) I find it odd he is not experienced in something so simple. And could only GUESS how it should be done. Better Training is needed.
by
  • Verified Purchase
  • Recommended
This store is well prepared to handle the many customers that use the store. Masks are available...
This store is well prepared to handle the many customers that use the store. Masks are available if you do not have yours handy and they ensure you wear one. Shelves are generally stocked well and although some of the less expensive choices are understocked, their selection is very good for most categories. I have found the plumbing staff extremely knowledgeable, and even some of the younger people are very helpful. Only one thing I observed is some of the items are in the strangest places. For example: Why have a doorbell transformer in the lighting section?
by
  • Verified Purchase
  • Recommended
Easy to get to store. No long lines and most things tend to be in stock. Friendly staff and goo...
Easy to get to store. No long lines and most things tend to be in stock. Friendly staff and good knowledgeable help
by
  • Verified Purchase
  • Recommended
Keep up the good work and show the selflessness of what customer service is all about, and you sh...
Keep up the good work and show the selflessness of what customer service is all about, and you shall go far than ever. Thanks for be a great home improvement place for those near and far. Your store is worth the drive to me and my family, not to mention its the first go to place for my husband when repairing and improving our home.
by
  • Verified Purchase
  • Recommended
Best paint department in this area.
Best paint department in this area.
by
  • Verified Purchase
  • Recommended
In your home design department there is a young man named Henry who was very helpful. We had ano...
In your home design department there is a young man named Henry who was very helpful. We had another associate try to help us and he couldn't locate what we needed. We then went to Henry and explained what we were looking for. Your website said you had 26 boxes of a specific tile we were looking for and Henry knew how to access the sku number and locate exactly where they were. He was polite and very knowledgeable about the store. Made the day!!! Thank you.
by
  • Verified Purchase
  • Recommended
I would drive 50 miles out of my way to work with Todd in the appliance area. He is knowledgeable...
I would drive 50 miles out of my way to work with Todd in the appliance area. He is knowledgeable and very clientcentric. He doesn't have customers he has clients and you can tell by how he treats people. We purchased appliances from this store and had a horrible experience with delivery. Todd was right there with us through every step helping us deal with the stress and frustration, and that is the reason we came back to see him when we needed appliances for our new house. #toddisawesome
by
  • Verified Purchase
  • Recommended
Wow was this location fully stocked! Even had masks and cleaning materials for purchase. More imp...
Wow was this location fully stocked! Even had masks and cleaning materials for purchase. More importantly the employees wore masks kept the store extremely clean and as you entered you had the option to clean your cart with the materials available at no cost. They also had masks available for you for free and best yet boxes for you to purchase. I had no issues finding what I needed and as always reasonable prices.
by
  • Verified Purchase
  • Recommended
always help when you need it. nice employees.
always help when you need it. nice employees.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 521 reviews

Nearby Stores

449 Roberts Ct Nw

Kennesaw, GA 30144

3.69 mi

Tool & Truck Rental

(770)424-1309

Pro Service Desk

(770)421-6278

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

9037 Hwy 92, Ste 100

Woodstock, GA 30189

4.11 mi

Tool & Truck Rental

(770)591-6484

Pro Service Desk

(770)591-6487

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

3355 Cobb Pkwy

Acworth, GA 30101

5.22 mi

Tool & Truck Rental

(770)917-5140

Pro Service Desk

(770)917-5134

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm