#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)594-8896
Tool & Truck Rental(678)594-8900
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1655 Shiloh Rd Nw
Kennesaw, GA 30144
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Customer Store Reviews

  • 4.8 out of 521 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (521)
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Showing 1-30 of 521 reviews
I have been to many Home Depot stores in Florida, California, and Georgia, and the associates in ...
I have been to many Home Depot stores in Florida, California, and Georgia, and the associates in this stores are tops!! They are always available to assist their customers and they do it so positively and attentively!! The Corporate should have associates from other Home Depot train here!
by
  • Verified Purchase
  • Recommended
Small store. It's one of the first 5 HDs ever built.
Small store. It's one of the first 5 HDs ever built.
by
  • Verified Purchase
  • Recommended
This store is easy to access, very helpful and friendly employees and a pleasure to shop in,.
This store is easy to access, very helpful and friendly employees and a pleasure to shop in,.
by
  • Verified Purchase
  • Recommended
Super friendly staff and well organized
Super friendly staff and well organized
by
  • Verified Purchase
  • Recommended
I received the best customer service at this Home Depot than I have had in a very long time. From...
I received the best customer service at this Home Depot than I have had in a very long time. From the time I walked in the door until I walk out. Great job! I will gladly make the longer drive to this particular store.
by
  • Verified Purchase
  • Recommended
This Home Depot is very clean and the employees are very helpful. We shop there all the time and...
This Home Depot is very clean and the employees are very helpful. We shop there all the time and have always had a good response.
by
  • Verified Purchase
  • Recommended
Thais P. helped me with finding a washer/dryer set for my 90 year old mother. She was working on ...
Thais P. helped me with finding a washer/dryer set for my 90 year old mother. She was working on something else in her area when I arrived, but when I asked if anyone was working in appliances, she very quickly said "I'll be glad to help you". She went through several sets with me, checking the availability on each and giving me options on delivery times. She was very positive and professional making sure to explain everything in detail. What an awesome store representative! Rhonda was the cashier and she was friendly, positive and very helpful.
by
  • Verified Purchase
  • Recommended
Great store. All the employees are really nice and very helpful. I will definitely shop here ag...
Great store. All the employees are really nice and very helpful. I will definitely shop here again.
by
  • Verified Purchase
  • Recommended
One of the nicest locations in town. The employees are fantastic and are always eager to help.
One of the nicest locations in town. The employees are fantastic and are always eager to help.
by
  • Verified Purchase
  • Recommended
We've been to other Home Depot locations and have learned to expect very little service, but THIS...
We've been to other Home Depot locations and have learned to expect very little service, but THIS location changed our mind and we will be going back.
by
  • Verified Purchase
  • Recommended
I am 77 years old and live by myself. I needed 7 bags of Cyprus Mulch but my Hyundai Hatchback w...
I am 77 years old and live by myself. I needed 7 bags of Cyprus Mulch but my Hyundai Hatchback was too small to carry that many bags. Matthew, one of your employees, kindly said that he would deliver them to my house. I was pleasantly surprised and appreciated his kindness. This is why I will always shop at Home Depot. Thank you
by
  • Verified Purchase
  • Recommended
Always clean and employees are friendly and very helpful
Always clean and employees are friendly and very helpful
by
  • Verified Purchase
  • Recommended
Manager, Sean, went above and beyond and personally helped me purchase a grill and all accessorie...
Manager, Sean, went above and beyond and personally helped me purchase a grill and all accessories! Even loaded it in my car for me. I am older and really appreciated his help! Great service! What a great employee!
by
  • Verified Purchase
  • Recommended
I had a fantastic experience buying our new refrigerator. we love this store and Miss Thais Pena ...
I had a fantastic experience buying our new refrigerator. we love this store and Miss Thais Pena went above and beyond to get us our refrigerator. She was most helpful. could not have bought it without her vast knowledge helping us.
by
  • Verified Purchase
  • Recommended
This store is clean and well-organized. The associates are friendly and helpful. However, I was...
This store is clean and well-organized. The associates are friendly and helpful. However, I was disappointed at the number of customers not wearing masks. I stopped counting when I got to 12. There are signs at the entrance, requiring masks. Enforce your posted rules for the safety of all.
by
  • Verified Purchase
  • Recommended
This store has the friendliest people providing customer care. The store is always in perfect sha...
This store has the friendliest people providing customer care. The store is always in perfect shape and they care about being careful during this pandemic. I love this particular store more than some of the others that I have visited.
by
  • Verified Purchase
  • Recommended
Well stocked store with employees who care about you the customer.
Well stocked store with employees who care about you the customer.
by
  • Verified Purchase
  • Recommended
Can always expect great customer service at this store.
Can always expect great customer service at this store.
by
  • Verified Purchase
  • Recommended
Employees Rob in plumbing, and John are awesome!!! They are friendly and helpful! They rate an A+...
Employees Rob in plumbing, and John are awesome!!! They are friendly and helpful! They rate an A+ from me!!!
by
  • Verified Purchase
  • Recommended
Employees really care! I love shopping at this store!
Employees really care! I love shopping at this store!
by
  • Verified Purchase
  • Recommended
My delivery of a new gas oven/stove was delivered on time, per our written agreement,6 days ago. ...
My delivery of a new gas oven/stove was delivered on time, per our written agreement,6 days ago. However, two adult men could NOT successfully disconnect my current flex hose feeding our gas line to my current oven, due to (his words) “your flex hose was connected to your gas line with a glue-like-substance making it dangerous for us to safely disconnect the current flex hose”. I was told “I don’t know WHO you’d call to fix this, maybe a plumber”. 10 minutes after they left, and without removing my old oven (which they moved outside) per my agreement) I managed to spray WD40 on this connection and easily disconnected my old flex hose. Six days later, I’m STILL waiting on Home Depot to reschedule our installation & removal of old oven. Turns out an employee was calling a non-primary listed phone number to reschedule. My 9:00 am verbal message today trying to reach their rep this morning went like this: “he won’t be in til 09:30”, and after leaving MY phone #, no one returned my call. At 11:00 am I called again, and actually spoke to the designated rep, who admitted having called a NON PRIMARY contact #. I was then told he’d immediately contact their delivery/install group, and that I’d be contacted ASAP. It is now practically 12:00 noon and I haven’t had a returned call as of yet, I have not had an oven to use for the past six days, and have both ovens parked in my garage.Thank GOD for Uber-eats.
by
  • Verified Purchase
Really enjoyed the experience at the store. Daniel R. was super helpful and nice. He offered othe...
Really enjoyed the experience at the store. Daniel R. was super helpful and nice. He offered other options when you all didn’t have the item I usually get.
by
  • Verified Purchase
  • Recommended
Very clean and organized store stuff are very friendly
Very clean and organized store stuff are very friendly
by
  • Verified Purchase
  • Recommended
It’s a store the community and Home Depot should be very proud.
It’s a store the community and Home Depot should be very proud.
by
  • Verified Purchase
  • Recommended
I am a long-time customer of Home Depot. I needed assistance and quickly found help. The associa...
I am a long-time customer of Home Depot. I needed assistance and quickly found help. The associates are always friendly and very helpful. The service is always excellent when I go to Home Depot!
by
  • Verified Purchase
  • Recommended
Could spend all my $$ on the live outdoor and indoor plants
Could spend all my $$ on the live outdoor and indoor plants
by
  • Verified Purchase
  • Recommended
Everything was great I like home depot
Everything was great I like home depot
by
  • Verified Purchase
  • Recommended
Awesome store employees! Need to buy a grill, go look for John! He’s the best, very knowledgeable...
Awesome store employees! Need to buy a grill, go look for John! He’s the best, very knowledgeable, super friendly and extremely helpful! Also he can help you in any department.
by
  • Verified Purchase
  • Recommended
Employees are the best here! They go beyond the “call of duty “. I go just to sightsee .
Employees are the best here! They go beyond the “call of duty “. I go just to sightsee .
by
  • Verified Purchase
  • Recommended
If you are in the market to shop for washers & dryers look for Todd M. He is very friendly and k...
If you are in the market to shop for washers & dryers look for Todd M. He is very friendly and knowledgeable of the products. He was very honest and transparent about the product capabilities and the new features in products.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 521 reviews

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