#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(845)348-6411
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2024 Palisades Ctr Dr
West Nyack, NY 10994
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Customer Store Reviews

  • 4.6 out of 307 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (307)
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Showing 1-30 of 307 reviews
I have never been a big fan of "big box" stores, but the other day at the West Nyack Home Depot, ...
I have never been a big fan of "big box" stores, but the other day at the West Nyack Home Depot, the salesperson, Devon and the cashier, Debra went way out of their way to be helpful. They knew their jobs, and did them well.
by
  • Verified Purchase
  • Recommended
The associate, Michael, at the door/windows, was very helpful and patient.
The associate, Michael, at the door/windows, was very helpful and patient.
by
  • Verified Purchase
  • Recommended
Clean and helpful employees
Clean and helpful employees
by
  • Verified Purchase
When and if you visit, be sure to use Nilasia when you are checking out. Perhaps she was just hav...
When and if you visit, be sure to use Nilasia when you are checking out. Perhaps she was just having a great day, but it is often difficult to find someone who is courteous and considerate when checking out.
by
  • Verified Purchase
  • Recommended
Great Store, helpful and knowledgeable employees. Always well stocked and fast checkout.
Great Store, helpful and knowledgeable employees. Always well stocked and fast checkout.
by
  • Verified Purchase
  • Recommended
One cashier that stood out was nilasia she was a breath of fresh air I was late to work and she a...
One cashier that stood out was nilasia she was a breath of fresh air I was late to work and she asked the other shoppers on the line could I be rung up first they agreed I was out in less than 5 min great job to nilasia I got to work on time with minutes to spare
by
  • Verified Purchase
  • Recommended
I love the West Nyack Home Depot because it's huge and is very well stocked. But more importantl...
I love the West Nyack Home Depot because it's huge and is very well stocked. But more importantly the people who work there are all very nice, informative and available to help in every department.
by
  • Verified Purchase
  • Recommended
The staff are very friendly but the store is poorly staffed and wasn't able to get someone to cut...
The staff are very friendly but the store is poorly staffed and wasn't able to get someone to cut a piece of wood for me for over 45 minutes. Luckily Luzel was able to help. If it had not been for him, I would still be waiting there.
by
  • Verified Purchase
  • Recommended
Great Store. Friendly Employees and very Helpful.
Great Store. Friendly Employees and very Helpful.
by
  • Verified Purchase
  • Recommended
Very organized, pleased with the overall experience and employees.
Very organized, pleased with the overall experience and employees.
by
  • Verified Purchase
  • Recommended
Employees are very helpful and this Home Depot is organized and well stocked. In and out with wha...
Employees are very helpful and this Home Depot is organized and well stocked. In and out with what you need or the info to get what you need to get the job done.
by
  • Verified Purchase
  • Recommended
I thing your store is very well organized. I do have a suggestion. Perhaps you could offer stud...
I thing your store is very well organized. I do have a suggestion. Perhaps you could offer students an educational assistance program.
by
  • Verified Purchase
  • Recommended
very easy locating items to purchase, associates were very helpful and friendly.
very easy locating items to purchase, associates were very helpful and friendly.
by
  • Verified Purchase
  • Recommended
GREAT CUSTOMER SERVICE AND VERY ATTENTIVE STAFF. THEY ALWAYS FIND A SOLUTION.
GREAT CUSTOMER SERVICE AND VERY ATTENTIVE STAFF. THEY ALWAYS FIND A SOLUTION.
by
  • Verified Purchase
  • Recommended
No connection to the palisades center which makes this location pretty useless. Not as big as a s...
No connection to the palisades center which makes this location pretty useless. Not as big as a selection as Lowe’s. The cashier was very kind
by
  • Verified Purchase
Good customer service
Good customer service
by
  • Verified Purchase
  • Recommended
Good store but very weird how it’s not connected to the mall. Staff inside is nice. Leon and Josl...
Good store but very weird how it’s not connected to the mall. Staff inside is nice. Leon and Joslin was very good help. Cool people. Just need to have way to get to the mall I don’t wanna walk on the road to get to the store
by
  • Verified Purchase
  • Recommended
were our associates friendiy and heipful
were our associates friendiy and heipful
by
  • Verified Purchase
  • Recommended
Very happy with the service from this Home Depot.
Very happy with the service from this Home Depot.
by
  • Verified Purchase
  • Recommended
Farah is a terrific team member! She makes it happen and is terrific with the customers. She ma...
Farah is a terrific team member! She makes it happen and is terrific with the customers. She makes sure that she answers all your questions.
by
  • Verified Purchase
  • Recommended
West Nyack store is terrific! always well stocked and operated by knowledgeable staff. I know th...
West Nyack store is terrific! always well stocked and operated by knowledgeable staff. I know the store quite well and the employees always know where to direct me for my purchases.
by
  • Verified Purchase
  • Recommended
The people working there are great at helping and finding me what I need.
The people working there are great at helping and finding me what I need.
by
  • Verified Purchase
  • Recommended
Great store. It’s clean, the shelves are always stocked with the correct items and the employees ...
Great store. It’s clean, the shelves are always stocked with the correct items and the employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
I enjoy shopping at this store. Nice staff clean and small store. They should have store access t...
I enjoy shopping at this store. Nice staff clean and small store. They should have store access to the mall. Also outside mulch department is very organized and clean for a home dspot.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
West Nyack store is TOPS!
West Nyack store is TOPS!
by
  • Verified Purchase
  • Recommended
Been using this store since it was built, it is a very busy store but most workers are very helpf...
Been using this store since it was built, it is a very busy store but most workers are very helpful. They could use an additional cash register open when its busy. I like the self serve registers when its very busy. I would own and use a Home Depot Credit Card if the APR was lower!!
by
  • Verified Purchase
  • Recommended
Genuinely helpful store employees. Good selection and prices.
Genuinely helpful store employees. Good selection and prices.
by
  • Verified Purchase
  • Recommended
On 4/11/18 I went to the Home Depot store in West Nyack New York. From entering to exiting you’r...
On 4/11/18 I went to the Home Depot store in West Nyack New York. From entering to exiting you’re treated kindly and with respect. There’s always someone there to help you instead of pointing a finger sending you elsewhere to look for your items as it has happened to me in the past at other Home Depot stores. I highly recommend this store. I have a Home Depot two minutes from my home but would rather drive 30 minutes to come to the one in W Nyack. Wonderful people and amazing customer service. JH
by
  • Verified Purchase
  • Recommended
Cara 5 was extremely helpful saving us money and very efficient! Thank you!
Cara 5 was extremely helpful saving us money and very efficient! Thank you!
by
  • Verified Purchase
  • Recommended
The Home Depot is one of my go to stores when I run my errands, they have everything you need f...
The Home Depot is one of my go to stores when I run my errands, they have everything you need from cleaning supplies to drills. I would love for the store to have access to the mall making my errands much faster to run. Cashier Timara went out and beyond and did an amazing job. I love seeing friendly faces when I walk into the store. Anderson in the wood cutting center is also a great associate and both employees should get rewarded for their great service. I cannot get this at Lowe’s! Always great service from this store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 307 reviews

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