Reviews for W Bell Rd #459

great store wonderful staff have the items you need

Mike D in plumbing went above and beyond in customer service. I have been shopping at this Home Depot since it opened. Today I recieved the best customer service that I can remember . Than You..

I have enjoyed shopping at this Home Depot for many years, not only new purchases but replacements as things have broken down. I will continue to shop here for many years to come

Ozzie in electrical was terrible at best. He was rude and condescending and made what would have been a easier job in 114 degree heat more complicated. He needs more training. Lesli the cashier was by far the bright spot. She excelled at her position. The manager is also pretty good. If not for these 2 Ozzie would have earned a zero star review.

Andrew was very friendly and helpful!

some are professional and some are not the employees.

thank you Andrew, cashier

Well I found one employee that was friendly and helpful at this store, FINALLY! His name is Andrew and he was very nice, unlike the rest of the employees I have come across at this store. We have had many problems with lazy and unfriendly employees at this store. I go to this store only because it is close or I go to the one on 59th and Behrend. But I hope they get more nice people like Andrew who is a young guy in the garden section, who actually is friendly and helpful.

I went in searching for a specific Inter saw, but the only one still available was the display piece, which the manager did not want to sell me, so I was told that if I talked to customer service they could send one to my house. When I talked to customer service I was told that they could not deliver and did not have any more saws and will not be getting more, so they referred me to the arrowhead ranch location. I called the arrowhead ranch location and ordered one for curbside pickup for the next day. A few hours later they called me back saying that the arrowhead ranch location did not have it either, even though they had already charged me. They told me that no surrounding stores had it either and that my only option was to wait a week for the next shipment, and that the price might change by then (even though I had already paid). A few days later I saw one at the Thunderbird location so I just bought it and cancelled my order at the arrowhead ranch location. It was a huge hassle but the woman at the thunderbird location ended up being very helpful and even called and cancelled my order at the other location for me.

YOUR SALE CASHIER WAS SO HELPFUL AND FRIENDLY HER NAME WAS MARIA

This Home Depot store is my favorite to go to. The other Home Depot on 59th Ave and Peoria does have more inventory, however, the one on Bell and 67th is where I had my nicest encounters. The kitchen and appliance representative Liz is the best. She took this complete novice under her wing and schooled me on my kitchen renovation. Her experience and patience was greatly appreciated. I knew I was getting a new kitchen but did not know what I truly wanted at the time. She was patient, knowledgeable and explained everything I needed to know from cabinets, countertops, backsplash tile, lighting, appliances, right down to the color of grout. She made the experience fun instead of intimidating. I highly recommend Liz if you are new to change like I was.

the store was clean, everyone we came across was really friendly and were really willing to help with what we needed. seth, and someone else did an amazing job with helping us find what we needed

Compared to other Home Depot locations, it's pretty good. Somewhat more likely to receive help from an employee, it seems. Store doesn't have as many dead zones, or places that seem like vacant, dimly lit back alleys, as other stores often have. Selection is pretty good. I do some of my best farting at this location.

I was charged twice for only one product and the customer service was very poor by Tammy the cashier, although it was $7.97 plus tax I would still like to receive my money or the part back. It was a 6” Milwaukee Shock Wave bit holder. It was 11:30am at 6/13/2020.

The store associates were very kind and willing to go above and beyond to meet my required expectations.

I give up with Home Depot. Unhelpful employees, other stores are available.

This stores is friendly,clean & good find parts & good prices

Corp needs to address the person turning the key to open the store every am. Definitely not the right type to be opening a business. Reflects on other associates as well.

Awesome store with great workers

Employees were helpful in getting the order ready so it could be picked up at the return desk so we did not have to be in the whole store.

the employees go above and beyond the call of duty to make the customers feel welcome.

This store is first class & the orange apron team here is the BEST !

Always a good experience.

Last year the gentleman from Minnesota helped us with ordering a new glass slider for our patio and he was incredibly helpful, remembered me when I was in the store a few months later. This time in the paint department Lonnie was the employee that I felt was very helpful and showed no sign of stress or impatience when he had several people waiting for his assistance. Great employee!

This is our go to place to shop for our home's needs. Always friendly staff, always willing to help you find what you need or find someone who does know. Amazed at what they can point you to and remember where it's all at in the store.

This home depot was the cleanest most friendliest one thus far here in az

Staff has turned over bad group of people in there that don't know their store and don't seem to care. Self check out seems to be the only register open half the time even when you are trying to check out lumber and sheets of plywood. I went in for something simple and was sent to 3 different locations only to find what I needed myself.

The employees at this store when above and beyond their duties in helping me get a stove delivered before the holidays. I would highly recommend this Home Depot. Everyone was courteous and very pleasant to deal with, and had a smile on their face. Great store!!!!

The aisles were stacked full with with Black Friday merchandise. merchandise. It appeared the store was expecting significant shopping traffic.

Dave was very knowledgeable, and was able to help us in a short time. He gave us a few window options so we could decide on good/better/best and even gave us a suggestion to use in-stock french doors to save money.