#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)597-4102
Tool & Truck Rental(760)597-4108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2430 S Melrose Dr
Vista, CA 92081
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Customer Store Reviews

  • 4.8 out of 380 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (380)
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Showing 1-30 of 380 reviews
Horrible customer service with Cierra and that guy Erin who pretends to be a woman
Don’t return something at night because customer service is bad
by
    Knowledgeable Staff
    Always helpful. If we ask a rep a question about finding something and he doesn’t work in the section, he either calls for help or he looks with us. We appreciate these folks and whoever is doing the hiring!
    by
      • Recommended
      Over and above
      Bought new lock& deadbolt set.figured u only get two keys so anemployee stopped to help and I'd better get two more keys made cause there is 4 of us.well he opened box and it had 4 keys.good locket it's called THE DEFENDER.
      by
        • Recommended
        Great Customer Service Associate Name: Cierra
        My Return wasnt as rough bec like always, I have my receipt, and not presenting my debit card wasnt not a big deal! Unlike all other stores! They judge me right away!
        by
          • Recommended
          Joanne
          Because Joanne (jo) was extremely helpful and informative. When we entered we had a bad experience with a blonde female manager. She was very rude and unprofessional. Jo made the experience extremely convenient and will continue to shop at this location because of people like her.
          by
            • Recommended
            Great location
            The Home Depot in Vista is a great location to shop.....less congestion in the store. For the most part the more mature customer service people are very helpful and knowledgeable.
            by
              • Recommended
              Great Experience
              I have shopped at many Home Depot locations. This was absolutely the best experience ever! They helped me find what I needed answered all my questions and took the time to even assembling the item for me in the store. And they even helped load it in my car.Clearly above and beyond what I would have expected.
              by
                • Recommended
                Cashier
                Jeremy was super helpful and nice. I’ll be back for sure
                by
                  Exceptional Customer Service
                  I am amazed by the all employee's exceptional service and welcoming everyone to the stores. finding help is much easy in this store and everyone is willing to assist. big shout out to TINA and AL.
                  by
                    • Recommended
                    2 found this review helpful
                    Homemade box spring mattress
                    Thank you so much for the great help Alex and Gregory.
                    by
                      • Recommended
                      Well stocked.
                      They often have what we need.
                      by
                        • Recommended
                        HOME DEPOT - SOUTH MELROSE, VISTA
                        Every time we go into this HOMEDEPOT location in Vista, the employees are always friendly and very helpful. Two other locations in Oceanside, which are closer to our home, it is hard getting an employee to help us.
                        by
                          • Recommended
                          Jeff P helped me
                          Jeff P helped me by cutting 2 electric conduit pipes for me, asking the store manager for permission. I'm a senior with moderated arthritis in my hands and wouldn't have been able to cut them myself with a hack saw without causing myself to injure my hands. I can't afford to pay someone to do this for me. It really made my day that he went out of his way to help me and do this for me. I am low income and needed the pipes to make curtain rods. thank you so much Jeff.
                          by
                          • DIY
                          • Recommended
                          5 stars to Scott in Garden Dept.
                          Scott was a huge help loading heavy step stones onto my cart and then my car.
                          by
                            • Recommended
                            I love my local Home Depot
                            I come with my dad and we always find what we need
                            by
                              • Recommended
                              Great People
                              I've always had a great experience at this store. If you get a chance to be helped by Jeremy you're in for a treat. Very helpful and great attitude. Always nice to work with folks that care deeply about what they do and are committed to the customer having a positive experience
                              by
                                • Recommended
                                Wonderful plants!!
                                I love to go into Home Depot and buy plants - and just look at all the beautiful plants there. Unfortunately, I live in an apartment with a rather small patio, so I can't really buy as many as I would like. But it's still fun looking.
                                by
                                  • Recommended
                                  Great customer service
                                  This Home Depot‘s always great. The store's clean and associates are friendly. Richard in appliances a so knowledgable. Tara at customer service went above and beyond to help us receive a product replacement. We would definitely recommend this Home Depot.
                                  by
                                    • Recommended
                                    Great employee Alex.
                                    Thanks Alex from lumber. I wrote a detailed review already but I just wanted to say thanks again.
                                    by
                                      • Recommended
                                      On point
                                      I bought a Husky roll away tool bag easy to find, great selection, and friendly helpful staff.
                                      by
                                        • Recommended
                                        Fast and Friendly service!
                                        Thank you Cierra and Allison for your great customer service! You guys rock!
                                        by
                                          • Recommended
                                          Associate of the Year Ivy Listiak
                                          Pro Account Sales Associate Ivy Listiak went above and beyond with her help with my order! She was so patient and kind during the entire process, so happy with her help!
                                          by
                                            • Recommended
                                            Nate made the fmdifference and owned a Home Depot issue
                                            Your employee Nate in the pro perks area is absolutely superb. We’re having all sorts of pro perks issues and it wasn’t due to just you not having cell phone repeaters installed in your store and no Internet. Since I finally pulled up my account because I went outside to pull it up and came back in. But then the pin numbers change and all sorts of craziness. Nate took it upon himself, and owned the situation and remedied it. You don’t get that everywhere! That’s hard to find in an employee.
                                            by
                                              • Recommended
                                              Love our Vista Home Depot
                                              Always happy and know that I will find what I am looking for at our Vista Home Depot and the employees are always very helpful.
                                              by
                                                • Recommended
                                                During my recent visit, I needed to rent a tool--a jack hammer. Stephan was very helpful and patience while guiding me to the correct choice (size) of Makita jack hammers. Lydia at very helpful with finding a product (aisle 13) in the store.
                                                I have always had a positive experience with Home Depot. Whether it's ordering products on line, renting tools, or buying products, customer service is always pleasant, courteous, professional, patient, and helpful--making sure that I, as the customer, am satisfied with my experience. I am happy to recommend Home Depot!
                                                by
                                                  • Recommended
                                                  Best retail service in Carlsbad and Vista
                                                  Tony, in lumber, went the "extra mile" in exactly cutting several pieces of lumber that I bought. He also directed me to two other shopping areas
                                                  by
                                                    • Recommended
                                                    Wonderful staff!!
                                                    I shopped at the Home Depot on Melrose Place in Vista three times in three days - you know, Christmas lights and a tree. Each time the staff was incredibly helpful and friendly. They were not short and stressed like so many other cashiers at other stores this time of year.
                                                    by
                                                      • Recommended
                                                      Great Customer Service!
                                                      Xerius at this location is the best employee! He went above and beyond in helping us on our shopping trip. Definitely recommend this location!
                                                      by
                                                        • Recommended
                                                        Awesome customer service
                                                        Mystical and Kelsea were very helpful and happy
                                                        by
                                                          Great help!
                                                          Jeff was amazing and helped us find what we needed. He went above and beyond to help us!
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 380 reviews

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