Reviews for Tilly Mill #115

The worker Tash made my shopping experience worth wild from the moment I entered the door. She deserves a promotion with the way that she helped myself and my family.

The lot is not contractor friendly, small spaces and navigation is rough due to the cart corrals overflowing. Needs revamped.....

I came in on MAY 15, 2022 to buy a dremel kit as a gift. I had a hard time finding one that did not have a damaged box. When it was opened - the dremel unit and the accessories had been used!! Yes, Home Depot sold me a used tool at full retail price. VERY DISAPPOINTING! Someone did a good job disguising the fact that the box had been open, but from now on I will suspect that anything I buy there is not in new condition.

i had bought the wrong light for my outdoor need, the return was quick,easy, polite and Angela seem eager to help

i arrived at home depot and was directed to the plumbing area where 2 very, very helpful staff welcomed me and found out my needs and best interests (!) - helped to place my order and thanked me

I was restricted from mentioning all associates in this store! Michael in paint , whom is an emplolyee of Behr is awesome! Cashiers Diana, Alejandra, Michelle, James, Jen,and Rene junior ,Insure that we get in & out quickly!!!! they are also very pleasent! Eulicez is a great yard man a happy kid! always helpful

The Tilly Mill location's customer service is excellent. I have been there many times. The staffs there always help me out every time.

Chantel had to scan our items 3 times due to our confusion waiting on a coupon. She was very patient and helpful

The worst Home depot in Atlanta. As soon as you pull onto the property you are met by a multitude of day laborers. I counted no less than a dozen on my latest visit. The parking lot looks trashy. The isles are cluttered, especially as you first walk in. If someone is looking at light bulbs forget it, you'll have to go down another isle. Inventory control is poor. I often go there because they show it in stock, but when you get there they can't find it. I would like to write something good about this store, but I can't think of anything good about it.

everyone was smiling and helpful - needs met by ALL staff from entering to leaving

I was putting up shelving in a closet and was having trouble with accessory parts. Gabe and Kendall went above and beyond to help me find what I needed.

My visit to Home Depot was very pleasant, everyone that help me was very knowledgeable and full of smiles! Hope to see you all again soon John,Wes and Craig!

You don't need to be a building contractor to shop at Home Depot and take advantage of the products they have to help you do a project. Home Depot's employees listen and then tell you where to find what you want, or make suggestions on what you need to use. They also can tell you about the videos on the Home Depot website if you need additional guidance in doing your project by yourself. You'd be surprised of their special knowledge of products used by contractors since they help them also, and know what they use. That is why Home Depot is my choice for getting what I need easily and in a friendly atmosphere!

your associates were friendly and helpful

clean - ALL EMPLOYEES were great - polite, helpful and smiled

Great selection of flowers and plants! Helpful young man in garden department took the time to to check that a plant I wanted was deer resistant!

In the chaotic morning rush, Sherry was a great cashier!

1hour waiting for someone to help on lumber area. Nobody show up after call so many times Getting my business to Lowe’s

Lucas was excellent! Top tier customer service from the greeting when I entered the store, to finding the correct carpet cleaner all the way to check out. I would recommend this particular Home Depot everytime !

I am a 63 yr old female and I patronize this particular Home Depot 2-3 times a week. I am always greeted, helped, and ALWAYS the Cashiers guide ready to check out customers so that the wait is minimal, ailes are not clogged with wandering customers. These Employees at this store are knowledgeable and considerate of the customer needs. You don't stand around long before someone is asking if you need help. Cudos to this store! I LOVE going there.....

Staff was friendly and they had everything I needed in stock. Would definitely shop there again.

I was impressed by how enthusiastic the check out person was !!

The Tilly Mill store has been my "go to" store since it opened. All Home Depots went through a very bad period many years ago. They lost their seasoned employees and service was poor. But this particular Home Depot has always seemed to be a little better to me. More responsible employees and better stocked shelves. They seem to get better every visit. It will continue to be my first stop repairs and supplies shop.

Great customer service.

My favorite Home Depot. Doing business with HD since 80’s

I went in looking for carpeting and floor mats. The staff was wonderful right from helping with the selections, wrapping everything up all the way to the checkout staff who ensure a quick completion of the checkout. What was really refreshing was, I walked in and out with exactly what I wanted in super quick time, all the while served by a very pleasant and welcoming group of associates.

I go to this home depot almost every day. Great customer service happy to serve.

Generally a good store. But there is no backup at the paint counter. I waited 20 minutes at the paint counter while the employee didn't even acknowledge my presence. Yes he was making a lot of samples but said he could not call for backup when I asked and it looked like it was going to be another 20 minutes. This store has dozens of employees, and you're telling me no one else can come to the paint counter to help out. This is RIDICULOUS! Management need to seriously rethink this. I went to ACE instead and purchased premium paint there.

I was greeted at the door by the kindest person, Felicia Scott. She not only noticed that I entered the store carrying a large battery, but she quickly offered to help me find a replacement, which is why I was there. The battery was for my whole house security system. She actually walked me to the area where the batteries were located and led me to the person working in that department to be sure we got the correct battery. The department employee offered to take my dead battery for recycling so I wouldn't have to carry it back to the front of the store. I would have been happy enough if the white glove service had ended there, but Felicia Scott walked with me back to the front of the store and offered to ring up my purchase at the customer service counter so I wouldn't have to wait in line! This is my new Home Depot from now on! My experience was actually a pleasure!

This is a great store. Employees are friendly, helpful and the store is clean and full of the products.