Reviews for Thomas Rd #477

Every employee was helpful and nobody gave me crap about not wearing a mask.

I have found shopping at this location I receive consistent, high-quality, professional service in particular from the Pro Desk staff and the Pro Desk supervisor. They always help me find savings! I plan to continue making all my purchase from this store.

My local Home Depot on Thomas and 36th Street in Phoenix is fun, vibrant, well stocked, and full of friendly and professional staff!

The store has everything that I need, from Plants to hardware. Big fan of Home Depot... Keep it up. You guys are doing a great Job.

always helpful employees

The store is clean and organized and people that work there like Jennifer and Jose are really helpful on helping making a large purchase as we did and taking the time to show me most of the tool box carts. I just felt like they really cared and its been a while since I have felt that good. And what I mean is that me the customer (me) was really important to your store where a lot of places just don't care and don't take the time as your store did. Merry Christmas Jennifer and Jose. One other thing when I get good service I always ask for the name of the person helping me so I know to ask for that person next time.

Plenty of help in finding products and knowledgeable in how to use them. Friendly and patient with assistance.

The staff here are friendly and helpful. I am here about three times a week while remodeling my house and this is my home away from home. :)

Just another shoutout to a young employee named Jessie. Hope for future generation with guys like this.

Availability of knowledgeable and helpful staff such as: D.J for directing me to SHAWN who took the time to find the twine(s) since I have not seen it on the shelves. Shawn checked the HD inventory & discovered there was a box on the very top shelf & opened for me (bought 4 & he put the rest on the shelf). What a great day for me accomplishing my HD shopping.

The following HD staff made my shopping extraordinaire today! CHRIS - walking me through a shortcut to use Restroom (paths were blocked due to staff restocking); JERRY (Plumbing) - walking w/ me to find muti-port connections (Aisle 4) since they were not in Aisle 32; MITCH (Plumbing) - identifying parts needed for installing watering system for 3 raised beds; BENJI (Cashier) - loading 6 bags of 3-cu garden soil into the cart since there were no customers waiting & loading them to vehicle after POS processing; & OMAR - helping Benji load soil to my vehicle even without Benji asking for help. Thank you for personalized services received today! Love HD!

THe management is visable and extremly helpful. They have plenty of helpful employees.

I found every employee at this location was wanting to please, be helpful, and back the products they sell.

In the almost 3 years of using this Home Depot , I’m currently a building engineer in a nearby building and we’ve used this location very frequent and have always had good friendly service and the store is fairly clean and seems to keep items stocked and organized , and will continue using this Home Depot !

I was looking for hard to find disinfecting wipes that were FDA approved for COVID. I called ahead and spoke to a very helpful and friendly associate. He took the time to find the product and find the FDA number to verify it was on the list for COVID. I appreciated the time he took to help me. I wish I had gotten his name! When I came in to the store the product was in stock and when I checked out, the cashier was just as helpful and friendly. Made sure to be safe, friendly and helpful. His name was Diar. I don't live near this store, but when I am in the are, I will be shopping here! Thanks for keeping your associates and guests safe.

I was in the plumbing department to purchase a faucet and was ignored by 3 employees! One spent the whole time complaining LOUDLY about another employee close enough for me to hear the entire conversation. None of the 3 ever asked if I needed help. Very unprofessional employees!

Great customer service. The drill I was looking for was not in the store, even though it said they had several. Fernando found another drill that would work and then matched the price. I was happy with the outcome since I'd been to two other stores and online as well. This is the best location to shop at for sure!

Excellent customer service at this clean and well stocked location.

Nice store. Employees wear masks and control the number of people in the store. Store is generally clean.

We can easily find what we need and if not employees are very helpful to assist.

The staff was was cery helpful. Caroline really helped me make the right decision and heloed me get what i needed

My girlfriend's property is a real fixer upper, Home Depot has the supplies she needs.

I'm remodeling my home and it's been easy to get knowledgable, friendly employees to help. The store is always well stocked.

I am new to the Phoenix area and coming from Prescott. I found this Home Depot to be much friendlier in a large city versus the small city in Prescott. I went to Lowe’s first as I was going to purchase a washer and dryer and I had waited over 30 minutes and no one made eye contact despite pushing the service button many times. I walked out and came to this Home Depot and I was so pleasantly surprised by all the wonderful employees especially the appliance sales person of Bill Cronin. He was exceptional.

Adrian the manager is friendly and very helpful. They are well staffed and easy to get someone to help you

I have had exceptional, consistent and quality service from the knowledgeable associations which reflects on great leadership at the Pro Desk which is why I continue to bring my business to this location.

Extremely helpful staff and very knowledgeable answered my questions and made yhe right recommendations This is the friendliest staff you will find

Lots of employee's that are very helpful Has everything you need for your home improvment project

store fine but they are letting customers shop without masks when they are required by AZ and Phoenix. very bad, dont cuddle to the conspiracy people who are willing to put others at risk, wearing masks makes sense and should be done

Our company does text to confirm and it appears HD employees are now promoting political agendas through text. Instead of using the name of the employee purchasing they are using political acronyms. Very unprofessional!!