Reviews for Thomas Rd #477

Barbara, Raul, and Zack were very courteous and helpful with our garden center purchase! Very greatful for their help!

About 3 different male employees and 1 female employee aside from Michael Lee helped me for a total of and hour and a half to solve a door soundproofing issue on my own. I'm a woman without a lot of hand-on mechanical skill, yet especially with the final 30 minutes of Michael Lee patiently explaining to me EXACTLY the best ways to install this all by myself ! I learned a new skill and I'm definitely not a mechanically-inclined woman.

Jose and Caroline need a raise. Their customer service skills are unmatched, though everyone I takes to in my back to back trips at this location we’re amazing.

The Staff at this location are very helpful and kind! Congrats!

All of the employees are always very nice and helpful.

Was looking for a refrigerator and Bill was very nice and informative while helping me select my refrigerator.

Please make sure before your customer proceeds to take a piece of lumber to be cut that the team member and or cashier know the policy about once it’s cut, it’s yours. Or rather, don’t shame them and speak down to your customer for not knowing the policy. And then make me feel like a criminal and whisper in front of me pointing at me like I did something wrong. When there was not a single sign of team member knowing I had to take the whole piece of wood.

Roy was the best customer service rep. He went out of his way to help find plants. He is a great asset to the Home Depot team. I will come back to this store every time because of him. Superb customer experience & will recommend this store to family & friends. Thank you, Roy!

The associates are always friendly as well as helpful

Sorely lacking in customer service skills as is the case with most home depots

great experience finding what I was looking for with knowledgable staff

Yes, but need to get rid of the homeless population hanging out in the pkg lot

Standing in the self check out line the employee has 2 people go before me because he assumed I was standing with a cart of items for no reason. Was called to a check out with Doreen when a person said he was next. Doreen thought he was just standing there for no reason. Doreen said I should get a second home depot credit card. Doreen kept doing the whole speech and I said NO I do not want another Home depot credit card. She said her boss would not let her stop even if I said no. They should figure out who is next in line and let Doreen not do the whole speech when I say no.

One of the busiest stores in the valley , great customer service and great managers, ample supplies and clean isles

this is still the best store...

For all you hard-working guys out there that utilized prepaid debit cards forget about renting any equipment from the home Depot you're considered lower-class because you don't utilize banking institutions and they will not rent them to you not even for a cash deposit for the total amount of the machine. How's that for customer service segregation discrimination and overall class racism. I highly recommend that you keep up with the Joneses!

just need more space in parking lotI

This is a great store great atmosphere and with Hailee as a cashier it’s a wonderful and pleasant trip

My neighborhood Home Depot... love it! Easy to shop, well-lit, friendly associates ALWAYS there when you need assistance for ANYTHING! The masks and social distancing? Enough already.

Store was very clean easy to find what one is looking for and you get great customer service.

I would like to thank the cashier Doreen for being so friendly and kind and helpful. Every time I go to this Home Depot I am welcome. Thank you

The associate Jesse H. in the paint dept went above & beyond to help re-tint my paint to the exact color I needed. He was friendly, professional, and patient. I really appreciated his helpfullness & kindness.

The HD usually has everything and a great staff. Unfortunately on weekends the store is under staffed!

Any problems you have look for gary! He will help you solve the problem.

I would like to thank Doreen for the help on getting a new home depot credit card,,THANK YOU DOREEN

If you need help for painting needs, visit Tony in the paint department! Had awesome tips and as a first time painter, my place looks professionally done!!

The staff member who helped me out was wearing a Dewalt hat, and based on that I inferred that he would be knowledgeable about the power tools I was planning on buying. He was approachable, friendly and professional.

So many helpful employees around to help. I always get great service when I go to this store.

My cashier was 10/10

This store has never been my favorite, I generally try to avoid it if possible. But, as of today, I'll be avoiding it permanently -- being called a "liar" by a HD Clerk, because of a price error in the HD system, doesn't sit well with me. Certainly not customer friendly, I'll drive out of my way to avoid this store in the future.