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Showing 1-30 of 538 reviews
Nov 25, 2022
Home Depot with Heart
This Home Depot is a store I come to every single day, and sometimes 2 to 3 times a day, and when I walk through those doors, I see a work of production. Every worker doing their jobs to the best of their ability, and would hear someone always yell out and says, “Good Morning”!
But they don't stop there. If they come across challenges concerning an order, or a product, then they'll exhaust all resources. The are not so proud that they wouldn’t ask for help from other workers. I appreciate that.
I have received such stellar help from the women and men at the Pro Desk. They delivered a perfect order to my jobsite within 5 minutes of the stated time of delivery. They also find a needle in a haystack, as sometimes I need to find a particular item.
Now the cashiers have a wonderful way of making you feel at ease with pleasant conversation. I feel a string of personal connection. I've even been witness to them taking verbal beatings from angry customers, when all they were doing is staying true to their guidelines that they didn’t write.
The Service Desk workers know their jobs well, as I sometimes need to return an item. They search their computers, and find exactly what money returns where. And, they do it with a genuine smile.
Also, the workers in each of their departments. They have given me so much helpful advice, and saved me and my clients time and money. To me, they have become a valuable asset. From paint, to electrical, to plumbing, to tools, nuts and bolts, and lumber.
With all these moving parts of every worker, they are like many gears with perfect alignment. Each person doing their part. So for me, this store ranks higher than all other Home Depots. It may be a big box store with the name “corporation” tied to it, but they have what other stores don't. They have Heart. They retain such kindness, yet be perfectly professional. That’s rare these days.
So a shout out to the men and women of the Tehachapi Home Depot. Although products remain the same, you still retain such excellence in being the best part of yourselves. Thank you all!!
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Recommended
Apr 22, 2024
Not impressed
I did not receive any help or acknowledgment from the employees in the inside garden section who were working on the aisles.
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Apr 14, 2024
Go Here Only
Only Home Depot store that’s close to stocked.
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Recommended
Apr 4, 2024
great service
Pro desk was convenient in making over the phone order, the young lady there was very helpful with no friction but very efficient
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Recommended
Mar 23, 2024
Great staff
The employees at my Home Depot are so helpful! They don't try to hide, they try to help me before I can even ask them, always ready to put large and/or heavy items in my car for me, and they are so knowledgeable about everything in the store.
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Recommended
Mar 19, 2024
Professional Employees!
Sheryl C is an Appliance Specialist and was professionally courteous. There was not a single time that I asked a question about any appliance that she didn't know how to answer my question in a timely manner! She really cared about my feelings! Her professionalism and knowledge of this store is top notch! We will be back soon to buy more appliances from her.
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Recommended
Mar 6, 2024
I love our local store
I really enjoy shopping at our local store and seeing the same people regularly. The staff is always helpful and friendly. I can usually find what I want and when I cannot, there is an employee ready to walk me to the item I can't find.
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Recommended
Mar 4, 2024
good folks!
Chris saved me a lot of time searching for a lawnmower in the garden area. His recommendation was on spot and I'm glad he helped me on that day. Dolfe the cashier was very helpful also and I enjoyed our conversation while waiting for the manager to come approve my purchase.
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Recommended
Feb 9, 2024
Love the employees
You have a good crew in Tehachapi. I always find everyone helpful. The employees are quick to drop what they are doing and walk you to the item you need. Employees are easy to find and friendly. Good job Tehachapi!
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Recommended
Feb 1, 2024
GREAT PEOPLE, GREAT PLACE
I have always been satisfied with the people, services and products.
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Recommended
Jan 7, 2024
Top location!
Tehachapi to me - is the top HD location for friendliness, helpfulness, and team work. Tehachapi HD rocks!
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Recommended
Jan 1, 2024
Jesus is a great manager!
He has helped me several times and I appreciate him very much.
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Recommended
Dec 2, 2023
Best store!!!
I’ve visited the Tehachapi store about 5 times and it’s always a fantastic experience. There is never a problem. The staff is friendly and helpful, I couldn’t ask for a better experience.
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Recommended
Nov 30, 2023
Great Store
Jimmy Garcia helped us and he is so knowledgeable in the lumber area! Hire more ppl like him... made our trip quick and easy.
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Nov 16, 2023
More smiles
It can use more smiles and greeting when people walk in
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Nov 12, 2023
Great, knowledgeable staff!
Wow! Steve F. and Jessica are friendly, excellent, and very knowledgeable! 12/10 would recommend. I won’t hesitate to go back to this store for their expert advice and assistance!
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Recommended
Nov 10, 2023
Great Store
Always a pleasure to shop here at the Tehachapi Home Depot.
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Recommended
Nov 8, 2023
Horrible customer service
I have gone to this store hundreds of times and have never received such horrible customer service as I have today. I went in and asked for a pallet of wood pellets and the cashier Jennifer didn't want to assist me because I was Hispanic. I then proceeded to tell her again what I needed and she just kept giving me attitude. Please have a talk with this lady.
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Recommended
Nov 1, 2023
great employees
I had to make a 2nd trip to the store to find a battery & charger that was NOT included on an earlier trip (same day). I received help from 3 separate employees all stopping to help me find the rechargeable battery that wasn't where the computer said it was. Paul, Matthew and Rob didn't stop until the item was located. Thank you, Paul, Rob and Matthew! Great determination!
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Recommended
Oct 29, 2023
Great staff at Tehachapi store
Tehachapi THD is a very welcoming store to shop by. The staff is always welcoming and helpful, from finding to loading the items we need.
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Recommended
Oct 17, 2023
Great customer service
Everyone who works at my home depot are such a pleasure to do buisness with
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Recommended
Sep 13, 2023
No hassle
Always have when I need in stock and never any long lines in self check out
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Recommended
Sep 8, 2023
Weekend Projects
Easy to find products and quick to get back to the project. Plus excellent customer service.
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Recommended
Sep 4, 2023
Excellent employee, everyone asked if I needed an help today.
All of the store employees were more than happy and willing to ask if I needed any assistance or help. It was any excellent experience today and happy to shop at this location in the future, thank you.
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Recommended
Aug 24, 2023
Store layout
Generally, the store is well laid out for ease of finding products
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Recommended
Aug 3, 2023
Great service
We use to supply our buisness. They are great
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Recommended
Jul 19, 2023
great employee
the checkout employee, Matt, was very helpful and super friendly! made us feel very welcome
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Recommended
Jul 17, 2023
Very good customer service
Went looking for new refrig. and wasn't rushed by Frances and other store associates were very friendly.
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Recommended
Jul 15, 2023
Upgrading my New Home
I bought my home a month and a half ago. Before I unpack, I decided I wanted to change a few things; floor, kitchen cabinets, and maybe a kitchen remodel. Home Depot employees in appliances went above and beyond in helping me transition to Tehachapi, but the ease of creating appointments for my home needs. I love Home Depot! I love their employees! Lisbeth, Amber, Chris (a young guy), and Mail. I love these employees!!
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Recommended
Jun 23, 2023
Great Pro Desk Sales Support
I recently placed a special order with Adriana at the Pro Desk in the Tehachapi store. Adriana was very professional and quickly worked through the process to get me on my way as soon as possible.