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Filter Reviews By:Rating, Profile, Gender, Age (506)
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Showing 1-30 of 506 reviews
Sep 22, 2021
Great service
My cashier was Barbara and she was very helpful and friendly during my checkout.
by
Recommended
Jul 26, 2021
Great customer service. Employees willing to help and were very knowledgeable. Had a return tha...
Great customer service. Employees willing to help and were very knowledgeable. Had a return that was processed quickly & efficiently with help unloading from my car.
by
Verified Purchase
Recommended
Jul 23, 2021
The best shopping experience in my dealing with this store, made possible by KRISTLE at Tatum and...
The best shopping experience in my dealing with this store, made possible by KRISTLE at Tatum and Bell store. I really can't say enough nice things about her professionalism, helpful nature, accuracy, communicative. I had a large order to place for pick up in another state, she made sure it all went off precisely. I am so happy and grateful for her help and kindness, she deserves acknowledgement and accolades.
KRISTLE IS A SUPERSTAR!!!
by
Verified Purchase
Recommended
Jul 18, 2021
Great employees working at this store! Very helpful and pleasant.
Great employees working at this store! Very helpful and pleasant.
by
Verified Purchase
Recommended
Jul 15, 2021
Neat and clean, all items I needed were available. Easy. to find stuff. I sill go there again
Neat and clean, all items I needed were available. Easy. to find stuff. I sill go there again
by
Verified Purchase
Recommended
Jul 14, 2021
JIM IN THE PLUMBING DEPT WAS VERY HELPFUL IN GETTING THE CORRECT PARTS FOR THE TANK. SAVED MY SAN...
JIM IN THE PLUMBING DEPT WAS VERY HELPFUL IN GETTING THE CORRECT PARTS FOR THE TANK.
SAVED MY SANITY ON 07/08/21.
by
Verified Purchase
Recommended
Jul 6, 2021
I love shopping at this Home Depot. The staff is always friendly and helpful. Marty is lumber i...
I love shopping at this Home Depot. The staff is always friendly and helpful. Marty is lumber is especially helpful and knowledgeable and goes the extra mile!
by
Verified Purchase
Recommended
Jul 6, 2021
For a "Big Box" store, this store has great employees that seem to care about the customer experi...
For a "Big Box" store, this store has great employees that seem to care about the customer experience. My husband is disabled and two employees specifically took interest in insuring they personally guided us to what we were looking for and helped as needed. Our cashier Barbara was great, funny and made sure we were taken care of.
by
Verified Purchase
Recommended
Jun 19, 2021
Nancy in the Paint Department showed superb kindness and customer service after noticing I couldn...
Nancy in the Paint Department showed superb kindness and customer service after noticing I couldn’t find my phone. She spent 45 mins walking up every aisle calling my phone and let me call my wife who was able to find it by looking at our cameras. I didn’t know it, but Nancy had finished her shift and clocked out BEFORE helping me! Thank you Nancy!
by
Verified Purchase
Recommended
Jun 13, 2021
The customer service at the returns/help desk was very helpful in resolving an issue regarding an...
The customer service at the returns/help desk was very helpful in resolving an issue regarding an in-stock blinds issue. Olivia was very courteous took care of the problem in an expedient way. I really appreciated her professionalism.
by
Verified Purchase
Recommended
Jun 7, 2021
I rated this store a three and would recommend this store for general purchases. However, on the ...
I rated this store a three and would recommend this store for general purchases. However, on the plumbing side and questions dealing with installation cost I would be prepared to ask a lot of deep questions when discussing installation costs. We were quoted $298 for a Rheem Water Softener and given a phone number for an outsource service (installation) provider Delta Mechanical. When we ask to set up appointment we were given an installation cost of $598 for a $349 water softener. Jaw dropping. Store management and salesman made it right be buyer beware!
by
Verified Purchase
Recommended
1 found this review helpful
Jun 2, 2021
Outstanding customer service at this location! The store was well staffed and EVERY employee I pa...
Outstanding customer service at this location! The store was well staffed and EVERY employee I passed asked if they could help me. I did need help and Drew helped me get the product that I came in for and did it with a smile on his face and a great attitude. Great shopping experience. I can't say enough good about this location.
by
Verified Purchase
Recommended
May 29, 2021
I had a particularly complicated order and worked with the amazing employees in customer service ...
I had a particularly complicated order and worked with the amazing employees in customer service to resolve it all. They were helpful every step of the way. Kimia was my primary connect and she was on top of everything; professional, clear, calm, kind, and knowledgeable. Kaleb, Tony, Diane and everyone else that lent a a hand made the tough spots more easeful. It was like we were all on the same team and were working together to get the job done... and this was just to get my order placed! But boy, for a situation that could have easily been frustrating, it felt supportive and easeful. I am so grateful. Thank you!
by
Verified Purchase
Recommended
May 24, 2021
Many out of stocks and associates not greeting
Many out of stocks and associates not greeting
by
Verified Purchase
May 23, 2021
Although this is not the store that is closest to our home this is "our" store. Always clean, wel...
Although this is not the store that is closest to our home this is "our" store. Always clean, well stocked, helpful employees, great selection, clean restrooms, great plant department.
by
Verified Purchase
Recommended
May 22, 2021
Great customer service by store associates
Great customer service by store associates
by
Verified Purchase
Recommended
May 19, 2021
Great store, They have everything. But if you're looking for something you can't find, Help is re...
Great store, They have everything. But if you're looking for something you can't find, Help is readily available.
by
Verified Purchase
Recommended
May 17, 2021
The store seems a lot more cheerful it would be nice if we could see your associates faces lift t...
The store seems a lot more cheerful it would be nice if we could see your associates faces lift the mask order Have a great day
by
Verified Purchase
Recommended
May 12, 2021
My favorite store after Costco. Store is fairly clean and organized. When I need help, I do need ...
My favorite store after Costco.
Store is fairly clean and organized.
When I need help, I do need to find someone.
by
Verified Purchase
Recommended
Apr 29, 2021
Great place to shop. Associates are always helpful and friendly.
Great place to shop. Associates are always helpful and friendly.
by
Verified Purchase
Recommended
Apr 27, 2021
I have lived in this area for the past 50 years, and this Home Depot is the one that I considered...
I have lived in this area for the past 50 years, and this Home Depot is the one that I considered my "home" store. It is the one that I feel the most comfortable in and I prefer Home Depot over other stores in the area. It is easy to find the items I need. When I can't find something - a sales associate is always happy to help me. The store is clean and very well stocked. I love to encounter a friendly associate!
by
Verified Purchase
Recommended
Apr 2, 2021
JULINNE DID A GREAT JOB !!!
JULINNE DID A GREAT JOB !!!
by
Verified Purchase
Recommended
Mar 23, 2021
There are many employees ready to help and they are very approachable and don't shy away when the...
There are many employees ready to help and they are very approachable and don't shy away when they see you coming.
Everyone smiles and is ready to work.
by
Verified Purchase
Recommended
Mar 19, 2021
Parking lot in the contractor area needs some attention. A lot of debris and nails.
Parking lot in the contractor area needs some attention. A lot of debris and nails.
by
Verified Purchase
Recommended
Mar 1, 2021
On 27 February I visited your Tatum and Bell location store number 0464 in Phoenix Arizona there...
On 27 February I visited your Tatum and Bell location store number 0464 in Phoenix Arizona there was a young man at the cash register by the name of Henry who went above and beyond , to help answer my questions process a return as well as make suggestions for an additional product there in the end worked for me. Five star employee
by
Verified Purchase
Recommended
Feb 22, 2021
I just wanted to give Mr. Michael he was my cashier and brought a smile to my face with his amazi...
I just wanted to give Mr. Michael he was my cashier and brought a smile to my face with his amazing personality I just wanted to say thank you and please continue choosing kindness because you made my day.
by
Verified Purchase
Recommended
Feb 19, 2021
Ask for Anthony! He is amazing! I always get wonderful help at this store, and the employees an...
Ask for Anthony! He is amazing! I always get wonderful help at this store, and the employees and even the shoppers are helpful!
by
Verified Purchase
Recommended
Feb 16, 2021
The store was clean, employees were freindly and helpful
The store was clean, employees were freindly and helpful
by
Verified Purchase
Recommended
Feb 10, 2021
This Home Depot location does everything they can to ensure you have a good customer experience. ...
This Home Depot location does everything they can to ensure you have a good customer experience.
Emmy at the customer service desk is a gem, she made phone calls, provided solutions and was efficient while making me feel cared for. I will definitely come back here to shop for more of my home improvement needs.
Thank you.
by
Verified Purchase
Recommended
Feb 8, 2021
We received excellent customer service from Dennis the Mennace in lighting. The store was well st...
We received excellent customer service from Dennis the Mennace in lighting. The store was well stocked and employees knowledgeable.