#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(402)637-0262
Tool & Truck Rental(402)637-0268
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12710 L St
Omaha, NE 68137
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Customer Store Reviews

  • 4.7 out of 498 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (498)
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Showing 1-30 of 498 reviews
Very neat and clean store. The staff were extremely helpful. I love this store location.
Very neat and clean store. The staff were extremely helpful. I love this store location.
by
  • Verified Purchase
  • Recommended
Tabby went above and beyond to be helpful with my purchase.. Thank you!!
Tabby went above and beyond to be helpful with my purchase.. Thank you!!
by
  • Verified Purchase
  • Recommended
I always find the employees of this store friendly and helpful. They are doing all they can to a...
I always find the employees of this store friendly and helpful. They are doing all they can to accommodate while also keeping the people safe during this pandemic.
by
  • Verified Purchase
  • Recommended
The store was clean and Ken in Garden was exceptional with helping us. From crawling on the floo...
The store was clean and Ken in Garden was exceptional with helping us. From crawling on the floor looking for remote controls to electrical, he did it gladly. He helped load our purchase and even offered to help us load it in our vehicle.
by
  • Verified Purchase
  • Recommended
Found a couple of the employees helpful, even impressively assisting in finding the areas of the ...
Found a couple of the employees helpful, even impressively assisting in finding the areas of the warehouse where the products I was seeking were located. One especially, Larnisha Dortch, was friendly, knowledgeable, personable, and made the shopping experience a real pleasure, above and beyond what most customer service reps. would normally share and assist. Thank you, Larnisha! RALPh B. Miller
by
  • Verified Purchase
  • Recommended
Only store in West Omaha that will cut down a 4x8 sheet of plywood to the size you need. Also we...
Only store in West Omaha that will cut down a 4x8 sheet of plywood to the size you need. Also well stocked store with some pretty good deals Definitely would recommend this location. Robert was knowledgeable about the whole store, very well trained and polite.
by
  • Verified Purchase
  • Recommended
I just left the store and was blown away about how fantastic the Associate Robert was at assistin...
I just left the store and was blown away about how fantastic the Associate Robert was at assisting me in trying to find an item in the store that they supposedly had 21 of. When we didn't find it he offered a comparable item and the Ad's price. Great customer service!!!
by
  • Verified Purchase
  • Recommended
We went to The Home Depot because they had shelving on sale that we wanted. When we got to the s...
We went to The Home Depot because they had shelving on sale that we wanted. When we got to the store, an employee directed us to the correct aisle. I had to get one of the orange carts to put the very heavy box of shelving on but I knew I would not be able to get it from the cart into the back of our car. When we paid for the shelving, we asked for help and an employee said "I'll get someone to help you" I then went to my car, drove it up to the door, and there was a young man waiting for us. He hefted that box into the back of the car with little effort. I could not have done it. So the three employees we came in contact with all helped us get what we wanted, and got us on our way.
by
  • Verified Purchase
  • Recommended
Very organized, friendly helpers, and quick check out!
Very organized, friendly helpers, and quick check out!
by
  • Verified Purchase
  • Recommended
The employees are always helpful and friendly. The store is clean and is very well stocked with ...
The employees are always helpful and friendly. The store is clean and is very well stocked with everything we need.
by
  • Verified Purchase
  • Recommended
Considering the pandemic, my experience at The Home Depot was quick and without concern for my sa...
Considering the pandemic, my experience at The Home Depot was quick and without concern for my safety. The employees I encountered were extremely helpful in meeting my needs.
by
  • Verified Purchase
  • Recommended
This store is arranged and departments are clearly labeled making it easy to find things.
This store is arranged and departments are clearly labeled making it easy to find things.
by
  • Verified Purchase
  • Recommended
Ami is a Great customer service representative. I really appreciated her friendliness.
Ami is a Great customer service representative. I really appreciated her friendliness.
by
  • Verified Purchase
  • Recommended
I moved to my home located near this Home Depot and have been shopping in this store ever since. ...
I moved to my home located near this Home Depot and have been shopping in this store ever since. I have had always had a great experience here and all the employees are helpful. Things I have purchased in the last 10 years Exterior windows - 13 and had them installed Exterior Paint Front entry door Flooring Trees and plants To name a few....
by
  • Verified Purchase
  • Recommended
Employees lumber around in front of customers making customers go around them. They look like the...
Employees lumber around in front of customers making customers go around them. They look like they are in misery working there. Not a friendly smile in every aisle!
by
  • Verified Purchase
Thanks Tobby for help
Thanks Tobby for help
by
  • Verified Purchase
  • Recommended
I have always enjoyed shopping in the Home Depot and will continue to do so.
I have always enjoyed shopping in the Home Depot and will continue to do so.
by
  • Verified Purchase
  • Recommended
They hire children to play jokes on people in their parking lot at night when they should be work...
They hire children to play jokes on people in their parking lot at night when they should be working. Some of these children are mentally challenged and should be watched more carefully and when they do something wrong or mischievous like vandalizing cars managers should reprimand them instead of commanding them
by
  • Verified Purchase
Great store! Josh at the front helped me get my order right away and had it out to me super quick...
Great store! Josh at the front helped me get my order right away and had it out to me super quick!!!!
by
  • Verified Purchase
  • Recommended
Gail the cashier was very friendly and nice after the crappy experience thanks for making my expe...
Gail the cashier was very friendly and nice after the crappy experience thanks for making my experience better
by
  • Verified Purchase
  • Recommended
The store was clean. The employees were kind and helpful.
The store was clean. The employees were kind and helpful.
by
  • Verified Purchase
  • Recommended
great customer service!
great customer service!
by
  • Verified Purchase
  • Recommended
I had two very helpful employees help me. Josh did the return for me & was very nice & respectful...
I had two very helpful employees help me. Josh did the return for me & was very nice & respectful. Didn't make me feel bad returning merchandise. I had the receipt.
by
  • Verified Purchase
  • Recommended
I purchased 5 day express carpet. Home Depot has my money. I do not have the carpet. It has no...
I purchased 5 day express carpet. Home Depot has my money. I do not have the carpet. It has now been 16 days and still no carpet. It took 2 trips to have them measure. No idea if that is correct as I dont have the carpet that has been paid for. I have had to call many times.
by
  • Verified Purchase
The store is clean and the staff was helpful. Marvaline is the best cashier I’ve had to date! She...
The store is clean and the staff was helpful. Marvaline is the best cashier I’ve had to date! She is friendly, doesn’t make you feel rushed, and helped us save money! She’s a gem, I wish there were more people like her in the world!
by
  • Verified Purchase
  • Recommended
There is never anyone available in the flooring department to answer any questions. I ask for a e...
There is never anyone available in the flooring department to answer any questions. I ask for a estimate on flooring and the flooring clerk he did not have a calculator!!!
by
  • Verified Purchase
Should be a zero, not a one star. Several employees weren't wearing masks properly, and refused t...
Should be a zero, not a one star. Several employees weren't wearing masks properly, and refused to do so when asked to. That makes this store "unclean" and not meeting sanitary conditions. The store associates are also unfriendly to customers who ask them to properly wear face masks (snarky comments). Associate stepped toward me and under 6-foot distance without mask when asked to wear it..... I won't shop here anymore.
by
    I found a large selection of plants to finish a project I am working on at this time. Courteous ...
    I found a large selection of plants to finish a project I am working on at this time. Courteous friendly help.
    by
    • Verified Purchase
    • Recommended
    Great store, helpful employees with a great attitude.
    Great store, helpful employees with a great attitude.
    by
    • Verified Purchase
    • Recommended
    I picked up a grill this morning while they were busy. I was not in a rush, but John was motiva...
    I picked up a grill this morning while they were busy. I was not in a rush, but John was motivated and got me in and out. Have a good Sunday!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 498 reviews

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