#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(323)860-3410
Store Hours
Mon-Fri: 5:00am - 10:00pm
Sat: 6:00am - 10:00pm
Sun: 6:00am - 9:00pm
Curbside: 09:00am - 6:00pm
Location
5600 Sunset Blvd
Hollywood, CA 90028
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Customer Store Reviews

  • 4.4 out of 566 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (566)
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Showing 1-30 of 566 reviews
Sean was my cashier and he just wrapped up my experience at home depot very well.
Sean was my cashier and he just wrapped up my experience at home depot very well.
by
  • Verified Purchase
  • Recommended
I highly recommend this store. The sales associates were polite, helpful, and knowledgeable about...
I highly recommend this store. The sales associates were polite, helpful, and knowledgeable about the product she represents. It is impressive to see the young people respect their customers and peers. I will shop again and recommend this store to my family and friends. Thank you very much to Yeimy Vasquez for assisting me with my window blinds. She answered all the basic questions I needed to know to understand the terms and conditions of purchasing the window blinds.
by
  • Verified Purchase
  • Recommended
need more friendly employees
need more friendly employees
by
  • Verified Purchase
  • Recommended
If you need help, be sure to ask for Patricia, Gio, Anthony or Monica. Any of them can do the mos...
If you need help, be sure to ask for Patricia, Gio, Anthony or Monica. Any of them can do the most for you. So friendly, helpful, knowledgeable and just pleasant AF. Dream Team!
by
  • Verified Purchase
  • Recommended
Don't kid yourself, this store and this company in general is not looking to help you out. They a...
Don't kid yourself, this store and this company in general is not looking to help you out. They are just in it for the money. The store is generally not updated, things are not available and trying to get some help takes longer than the whole trip. Unfortunately you need to shop this items and sometimes they have them. Shop at your own risk and take lots of time.
by
  • Verified Purchase
1 found this review helpful
Beautiful well stocked store, with the best employees, unless you’re in the market for a new stov...
Beautiful well stocked store, with the best employees, unless you’re in the market for a new stove. Prices go from like $399 all the way to over $5000, with most of the displays gleaned clean of various parts. When asked if a particular stove comes with a particular part the employees shrug and suggest you go online and find out for yourself, and if you prefer to view the stoves that are not picked apart by thieves, you go to the Pomona store, which is not nearby. Otherwise a really great store!
by
  • Verified Purchase
  • Recommended
this store is near my home and work a
this store is near my home and work a
by
  • Verified Purchase
  • Recommended
Everyone was helpful especially Jimmy M Garcia from the lumber department.
Everyone was helpful especially Jimmy M Garcia from the lumber department.
by
  • Verified Purchase
  • Recommended
CUSTOMER SERVICE WAS FIVE STAR. I RECOMMEND DOING YOUR SHOPPING HERE.
CUSTOMER SERVICE WAS FIVE STAR. I RECOMMEND DOING YOUR SHOPPING HERE.
by
  • Verified Purchase
  • Recommended
Store was very clean and I was greeted by almost every associate that I came across. I will defin...
Store was very clean and I was greeted by almost every associate that I came across. I will definitely do all of my shopping here for all my home improvement needs and I'll definitely be back for more toilet paper since they are so overstocked that they built a literal wall of the stuff.
by
  • Verified Purchase
  • Recommended
The staff is very friendly will assist you with your needs. I found what I needed quickly and had...
The staff is very friendly will assist you with your needs. I found what I needed quickly and had a swift checkout. Big thanks to Lateira for brightening my day
by
  • Verified Purchase
  • Recommended
Clean, organized, and well stocked store with an excellent customer service department. Monique i...
Clean, organized, and well stocked store with an excellent customer service department. Monique in customer service is reason enough to return to this store for any home improvement needs. Thanks!
by
  • Verified Purchase
  • Recommended
Had a good experience the cashier who check me out was so nice and funny
Had a good experience the cashier who check me out was so nice and funny
by
  • Verified Purchase
  • Recommended
The girl named Cynthia at self checkout is amazing .... not only is she beautiful and very nice ,...
The girl named Cynthia at self checkout is amazing .... not only is she beautiful and very nice , she has a very positive and outgoing attitude. She has the answers to any questions about any type of product or were I would be able to find them .5 star service thank you Cynthia =)
by
  • Verified Purchase
  • Recommended
Good stores, good employees.
Good stores, good employees.
by
  • Verified Purchase
  • Recommended
Great store,excelent service
Great store,excelent service
by
  • Verified Purchase
OUTSTANDING customer service!
OUTSTANDING customer service!
by
  • Verified Purchase
  • Recommended
All you need is there...
All you need is there...
by
  • Verified Purchase
  • Recommended
I try not to go to stores right before closing unless I can be quick but this was my one chance t...
I try not to go to stores right before closing unless I can be quick but this was my one chance to run my errand. I didn't feel rushed or stared down (albeit, I was efficient and knew what I was looking for). I usually enjoy being self-sufficient but I saw the perfect plant hanging just out of reach and instead of climbing on top of stuff per usual I asked an employee restocking/closing down the Garden center. I did say excuse me & ask first if he could help (you know basic human things - people forget that these days, right?). He did not hesitate or give off that energy of feeling pressed away from his task. He pointed to the one and easily placed it into my hands. I wish I had gotten his name (younger guy) but I didn't anticipate a survey! Also, Genesis at the register was SUPER nice! It was one of the last registers open but she greeted me and connected me before getting on with the transaction. She took the time to respectfully interact with my dog (first time at HD) and made her feel special. And she never rushed me or got grumpy when I dug around for change! It was nice to have people who are just caring and thoughtful. From helping me get what I needed to finishing off the experience. We all know what a bummer it is sometimes to just feel rushed out. It doesn't feel great. And it's nice even during the pandemic before closing to have people make sure I was taken care of!
by
  • Verified Purchase
  • Recommended
This store has some of the best cashier's and costumer service employees around very polite and v...
This store has some of the best cashier's and costumer service employees around very polite and very knowledgeable about alot of the items in store would recommend leslie and Maria always go out of there way to help
by
  • Verified Purchase
  • Recommended
Sale Cashier Erick was nice and helpful during my checkout time. I saw him disinfect / clean the ...
Sale Cashier Erick was nice and helpful during my checkout time. I saw him disinfect / clean the credit card machine in between customer use which was nice to keep it clean and safe for everybody.
by
  • Verified Purchase
  • Recommended
The customer service here is the best!!
The customer service here is the best!!
by
  • Verified Purchase
  • Recommended
Lati was such a friendly face and person! She made experience grounded and human! Great customer ...
Lati was such a friendly face and person! She made experience grounded and human! Great customer service overall too.
by
  • Verified Purchase
  • Recommended
During this difficult time, I totally appreciate the great customer service and wonderful energy ...
During this difficult time, I totally appreciate the great customer service and wonderful energy that each and every employee I came encounter with displayed. Thank you for ALL you do during this time. Stay safe and healthy. Bless you and your families.
by
  • Verified Purchase
  • Recommended
The best Home Depot Store ever!Oly
The best Home Depot Store ever!Oly
by
  • Verified Purchase
  • Recommended
Great workers. Has the stuff I always need in stock.
Great workers. Has the stuff I always need in stock.
by
  • Verified Purchase
  • Recommended
Thanks to everyone at this store. It's a very busy location, but they still manage to be quick an...
Thanks to everyone at this store. It's a very busy location, but they still manage to be quick and helpful. Shout out to cashier Lati!
by
  • Verified Purchase
  • Recommended
Glad the parking lot has opened up. Great inventory and friendly employees.
Glad the parking lot has opened up. Great inventory and friendly employees.
by
  • Verified Purchase
  • Recommended
Go to the Check out girl Lati she is amazing truly a helpful soul.
Go to the Check out girl Lati she is amazing truly a helpful soul.
by
  • Verified Purchase
  • Recommended
Ask for Gabi. I've been shopping here for over a decade and this store has always been a joke... ...
Ask for Gabi. I've been shopping here for over a decade and this store has always been a joke... until Gabi showed up. She actually knows what she's doing, and knows how everything in the HD chain works... so yeah, 1 star store if Gabi's not on the clock. 5 stars if she is.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 566 reviews

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