Reviews for Sunset #6616

I HAD A GREAT EXPERIENCE!

Once I had to return a product to this store. This month, an order was cancelled. Couldn't find a plumber to pick up the toilet I bought. My car is too small. Home Depot's customer service team handled my concern with grace, the staff polite. My situation was frustrating, but they made the challenges easier to bear.

I was searching for an adaptor so I could plug in my recently purchased plug-in hybrid.. I was almost in tears and about to give up..until I found Home Depot on Sunst in LA… the man who helped me knew what he was doing! I showed him my cord and a foto of the plug I needed to plug into… and he found all the right parts and even PUT THEM TOGETHER FOR ME!! his name was adam.. I am deeply grateful to him!!

Was very friendly sales associates and great products for home

i bought. a ladder online and picked it up 2 mins later and she was very on. top of it and got me in and out so quickly but also made my day so much more pleasant. I love this home depot! i'll go everyday until they build one in the valley

This store has gotten better over these years parking lot is cleaner not as many day labors

This is a very busy store that’s totally out of control; the customers are mostly contractors which is fine but they are there to get in, buy their parts and go; if you’re a homeowner you are just going to be in the way.

My over all experience at the customer service desk was great especially with Sabrina and Leslie. Both of them had a very inviting smile and attitude and both work well helping me and other guest. What a great team.

Great customer service with Leslie, Jane and Miguel!

Easy to shop at this store... very clean and great service!

Eric Thomas was amazing!!!! He helped my roommate and I put our patio table in our trunk and he was so kind to us! Genuinely one of the nicest people I have met in my entire life!

I've been shopping at the Sunset Home Depot for years! I particularly love this store location on Sunset because of the people. Yes! That's right the people! I've done extensive remodeling throughout the years and always had great help from Michael Bowers, from Design, Ray at the Pro Desk, Linda at Gardening and Demond who always has a great smile and greets me with such warmth every time I come in to shop. And, if you need further assistance, rest assure you can always talk to the Store Manager himself, or Marvin who is another Super Hero Manager if you have any problems that need addressing. And, please let me not forget Elvin, another great associate/Supervisor at the Pro Desk who takes such great care of me. When you go to shop, it's always an experience whether good nor bad, and mine has always been wonderful and I want to take a moment to thank each and every one of these folks that make my shopping at the Sunset Home Depot always outstanding! KUDDOS TO EACH AND EVERY ONE OF YOU! Thank you... Ariel

Great service at pro I was helped by a girl named sky she was very nice and professional I definitely will come back

He assisted my blind and deaf grandparents and I! I have to communicate with them using ASL. John was patient and dedicated to ensuring we found everything we needed and left happy!

Service desk doesn’t know what being service minded means

Al ways buy this lady name is sky help out on everything' bery professional

I’m basically inept at anything handy, so I needed help shortening some dowel rods. Jimmy sawed them for me, and was super nice the whole time! Never would’ve expected such great customer service. I hope Jimmy gets to know how awesome and appreciated his help was.

Clarisa from pro was very fast working and helped me greatly

That you Monique, Leslie, and Sabrina for always brining such great service to our team during many last minute transactions and delivery pick ups! Always happy to work with you guys!

John was great and really took his time helping me pick my home garden plants.

Shopping here at Sunset 6616 for more than 20yrs, and I have found everything to be Top Quality Products but most of all Home Tools and Indoor/outdoor Garden products a Great for you D.I.Y. Enthusiasts!

Nice service and stuff

Hard to get in and out of. The rooftop parking is nice unless you are buying lumber

Great people great prices

Thank you Tony for taking the time, patience and friendly service

Enjoy the help from tony. Very nice, knowledgeable and friendly Thank you for the help.

I was very happy coming to this store. Everything I come I make sure I find Tony. He was great with the customer. Very knowledgeable and patience. Enjoy his personality

This store has a wonderful Assistant Manager named Kenya she's very helpful and very friendly always ready and willing to help

Maurice helped me find a solution to an atypical problem. He really listened and brainstormed with me. Together, we found the solution. Thank you, Maurice:)

Great store & Vanessa was a great help!!!