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Filter Reviews By:Rating, Profile, Gender, Age (947)
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Showing 1-30 of 947 reviews
Jun 5, 2023
Best customer service!!
We love coming to the home Depot because everybody is extremely courteous and helpful all the time. We've been working on our home for the last 6 months and visit the store multiple times a week. Everybody always says hello and helps us with whatever we need. The store is never a mess and everything we need is usually in stock! This is the only home Depot we will go to!!
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Recommended
May 16, 2023
Thank God the employees no what they’re doing
We unfortunately don’t have any handymen in our life and the staff was very knowledgeable and kind.
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Recommended
Apr 22, 2023
Knowledgable, friendly staff!
Looked at and purchased a refrigerator. Associate was very friendly and knowledgeable! Home Depot is my favorite home improvement store to go to.
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Recommended
Apr 22, 2023
Customer service
I am extremely happy for the service I received during my visit to this store. The customer service I received was excellent.
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Recommended
Apr 15, 2023
Very helpful staff
I went into the store twice this week, the store was very clean and when asking the staff they were very friendly and knowledgeable as were items were stocked.
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Recommended
Apr 6, 2023
Great service
When I walked in I had a return product that I purchased the day before and no receipt. The lady at the register helped me return the product without issue and then called someone to help me find the correct product. I was helped by a young man name Austin who was able to find me the correct product that I needed when I got home. It worked perfect thank you Home Depot.
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Recommended
Apr 4, 2023
No Veterans Discount with a VA Card
Bathrooms are disgusting. Will not honor military discount by showing a VA health card.
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1 found this review helpful
Mar 29, 2023
Great Customer Service
Had great experience working through an issue with customer service rep Judi. Also, a young man in appliances was very helpful in getting a product for us.
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Mar 1, 2023
Very helpful staff!
Thanks to Ronnie, Will, and Cameron (i think that’s his name, he was operating the forklift!) Great team, clean store.
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Recommended
Jan 19, 2023
Dishwasher dilemma
They had the dishwasher in stock and were able to set up a reasonable date to deliver and install. The other store kept us waiting for over 3 weeks and could or would not deliver a dishwasher. So I cancelled the order and went to Home Depot and got SERVICE.
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Recommended
Jan 1, 2023
Amazing service
Carrie provided amazing customer service as well as support for the Toro lawnmower I purchased.
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Recommended
Dec 26, 2022
Great customer service
Julie Melanie and Sharon gave exceptional customer service. Thanks
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Recommended
Dec 21, 2022
DIY Playhouse
This is my go to store for all my at home projects. Just know that although the Depot in accommodating, their delivery warehouse may not be.
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Recommended
Dec 17, 2022
Friendly staff
I’m in this store almost every day and everyone is very helpful,inventory is off sometimes but we make it work. I know where everything is and getting back and forth from home is a breeze. Prices are great as well.
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Verified Purchase
DIY
Recommended
Dec 5, 2022
Nice Store. Poor Parking lot
Repave the parking lot at the Summerville, SC location. Desperate need.
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Recommended
Nov 27, 2022
Great Store!
Employees are very caring! Clean and neat!
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Recommended
Oct 28, 2022
Employees are great. Corporate sucks.
The employees here are as always great. But the corporate policy on handling inventory control is out of control. Instead of confronting shoplifters they are bow making the shopping experience painful for the paying customer. From isles clogged with kiosks to slow down runners to 1 person now running 2 "assisted checkout" registers its becoming cost prohibitive to shop here.
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Oct 24, 2022
HDAPRON
HDAPRON is a wonderful service that Home Depot provides; it works like a personal shopper. They handle product recommendation, getting an installation quote set up quickly and placing the order for you!
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Recommended
Oct 17, 2022
Be Prepared To Be Ignored
Home Depot employees go out of their way to ignore customers, both in-person and on the phone.
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Oct 6, 2022
Great experience
The employees at this location seem extra friendly compared to other similar stores.
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Recommended
Oct 1, 2022
Customer
I bought this today and it was great
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Recommended
Sep 29, 2022
Military Discount.
I used my Military Discount on several occasions at Home Depot. On 27 Sept 22, I was told to register online to receive my discount.
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Recommended
Sep 13, 2022
Amazing guest service in appliances
Quick Convenient pleasant guest service
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Recommended
Sep 11, 2022
Great Customer Service
Dave in paints was amazing. Friendly and extremely knowledgeable and helpful.
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Recommended
Sep 5, 2022
Poor Experience with Self Checkout Employees
Employees took the scanner out of its slot and would not allow us to do self-check out. When we asked if we did something wrong, an employee stated 'company policy'. However, none of the other self-checkout stations were "assisted" in this manner. We felt targeted and disrespected by being treated like we were attempting to steal.
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Aug 29, 2022
The employees, when available, are great the, self-checkouts are ridiculous.
If this store would have some regular checkouts, I'd rate it 5 stars. When you need people to help you at the self-checkout, might as well have real cashiers.
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Aug 24, 2022
Leandro Saves the Day!!
I came in looking for rain ponchos, initially two store associates avoided having any interaction (s) with me and my dilemma. They made eye contact with me and continue on with their conversation (body language said it all). I stopped another associate who was helpful and pointed me in the right direction. Upon self checkout the cashier, Leandro, had a smile on his face and extremely helpful at checkout. It is obvious that he enjoys helping others and is not there just for a paycheck. The products and prices home improvement stores offer are compatible to their competitors. It’s the service I get what decides how I send my hard earned money.
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Recommended
Aug 20, 2022
Shopping is getting less convenient
Went shopping and of course only self checkout is open. But instead of having 4 to choose from they had 2 shutdown because there was only 1 associate to monitor. I don't get paid to scan my purchase. Do better or I'm done.
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Aug 15, 2022
Fixing my paint problem!
I bought some stain for my deck. I went to use it after finishing up the old can. And the color was incorrect. She went ahead an got me a new can . That was fantastic!!!
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Recommended
Aug 14, 2022
Better than the other home improvement store
Home Depot always has the tool it product I need where the other place never does. it is where doers get things done