#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)420-2401
Tool & Truck Rental(718)420-2401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2501 Forest Ave
Staten Island, NY 10303
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Customer Store Reviews

  • 4.6 out of 361 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (361)
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Showing 1-30 of 361 reviews
great item
I am satisfied with the items that I purchased today
by
    Great customer service
    Security guard was soo nice and so were rest of employees. Justin really pulled through and helped me find everything bc a girl was struggling out here. super nice and helpful because I was so lost tbh. Justin if you see this add me on ig thx it’s the same @ as my nickname
    by
      • Recommended
      Great store.
      I generally can rely on this store to have products I need. I also find service techs knowledgeable.
      by
        • Recommended
        Very good
        Employees are friendly and try all they can to help, but there is often not enough of them.
        by
          • Recommended
          Plumbing issue
          Limited stock on shelves for MY issue.. Worker had less then an interest in recommending alternative or possible solution. But this is NY and that is to be expected by New Yorker's..
          by
            Nicely organized location. Like any other home product store, this location has difficulty being ...
            Nicely organized location. Like any other home product store, this location has difficulty being appropriately stocked. The workers however help you narrow your choices by telling you what delivery times are available. This saves you time and energy if you want answers right away. Ask for Sharlene or Lizzy. They'll inform you about everything you need to know.
            by
            • Verified Purchase
            • Recommended
            The home Depot on Forest Ave is the most helpful place i have been to. They are always kind and w...
            The home Depot on Forest Ave is the most helpful place i have been to. They are always kind and will get me the answer to any questions even if the person helping is unsure.
            by
            • Verified Purchase
            • Recommended
            Nice experience Associate name Napoleon beyond excellent
            Nice experience Associate name Napoleon beyond excellent
            by
            • Verified Purchase
            • Recommended
            Customer service was terrible! The workers need to check the box when something is returned to ma...
            Customer service was terrible! The workers need to check the box when something is returned to make sure everything is in it! It shouldn’t be the customers job.
            by
            • Verified Purchase
            Friendly knowledgeable staff who go out of their way to make your buying experience a pleasure.
            Friendly knowledgeable staff who go out of their way to make your buying experience a pleasure.
            by
            • Verified Purchase
            • Recommended
            Excellent work Was in and out with my order.
            Excellent work Was in and out with my order.
            by
            • Verified Purchase
            • Recommended
            The store is always a mess. The lighting is horrible. The various departments are poorly stocked....
            The store is always a mess. The lighting is horrible. The various departments are poorly stocked. I have wasted many a trip going to this store only to find out that the items I needed were not in stock.
            by
            • Verified Purchase
            1 found this review helpful
            I like going to this store , they have many different products and a good selection and the emplo...
            I like going to this store , they have many different products and a good selection and the employees seem to care .But I wish all Home Depot’s would have more open registers.
            by
            • Verified Purchase
            • Recommended
            WAS ABLE TO FIND THE STUFF I NEED
            WAS ABLE TO FIND THE STUFF I NEED
            by
            • Verified Purchase
            • Recommended
            The store is clean and neat and the staff is very courteous knowledgeable and helpful
            The store is clean and neat and the staff is very courteous knowledgeable and helpful
            by
            • Verified Purchase
            • Recommended
            Overall service is good.
            Overall service is good.
            by
            • Verified Purchase
            • Recommended
            Employees are always friendly and helpful
            Employees are always friendly and helpful
            by
            • Verified Purchase
            • Recommended
            Store personnel are friendly and always willing to help. Found products I was looking for.
            Store personnel are friendly and always willing to help. Found products I was looking for.
            by
            • Verified Purchase
            • Recommended
            Fast and quick because I saw what I want but for the rest of the other people or customers take y...
            Fast and quick because I saw what I want but for the rest of the other people or customers take your time to choose the right item in home depot. Thank you
            by
            • Verified Purchase
            • Recommended
            I have found all the store employees to be quite helpful. On a recent visit I want to particular...
            I have found all the store employees to be quite helpful. On a recent visit I want to particularly thank Chrissy, the greeter, Helen, the head cashier and Joe from the paint department. This was not the only time when those 3 have helped me, but it was the first time I discovered their names!! Those 3 employees reflect well on this store's location.
            by
            • Verified Purchase
            • Recommended
            Friendly and helpful employees!
            Friendly and helpful employees!
            by
            • Verified Purchase
            • Recommended
            Overall, a good shopping experience. At times, no employees are available for assistance, or are...
            Overall, a good shopping experience. At times, no employees are available for assistance, or are difficult to find. This can vary, depending on time of day and which day.
            by
            • Verified Purchase
            • Recommended
            We've always shop at this store. We tried the other home improvement shore a couple of blocks aw...
            We've always shop at this store. We tried the other home improvement shore a couple of blocks away and there's always a problem with their shipping and delivery and their lack of communication skills. Home Depot for the past 15 years have always been there for us, we used them to renovate our back yard, if the product is not available it will state that it's not. Always get a call about shipping and how far they are from our home. Never had a bad experience yet (knock on wood), because I refuse to go back to the other store and we gave them several chances because Home Depot did not have the product in stock. The associates are very helpful and friendly. Our last purchase in the appliances department, you have to ask for Yolanda, super helpful, patience and promises to look after us and she did. The refrigerator we want was out of stock, but she said she will keep an eye out for it and will call us and let us know. A week later, she called and state that it's available and we should come down since other couples are also looking. Got there and bought the one we wanted. Another good experience with this store.
            by
            • Verified Purchase
            • Recommended
            Mr. Stacey Payne provided me with excellent service! There should be more employees like him.
            Mr. Stacey Payne provided me with excellent service! There should be more employees like him.
            by
            • Verified Purchase
            • Recommended
            The store was clean and tidy. The items were displayed prominently making it easy for me to choo...
            The store was clean and tidy. The items were displayed prominently making it easy for me to choose my item. The employees were helpful and courteous. I will recommend this store.
            by
            • Verified Purchase
            • Recommended
            This store is a mess. I'll rather shop at the other location.
            This store is a mess. I'll rather shop at the other location.
            by
            • Verified Purchase
            The store is amazingly tidy and clean, and there is a sufficient amount of products to choose fro...
            The store is amazingly tidy and clean, and there is a sufficient amount of products to choose from along with a lot of selections.
            by
            • Verified Purchase
            • Recommended
            The associates where very nice. Aaron was our cashier and made our experience quick and easy. He ...
            The associates where very nice. Aaron was our cashier and made our experience quick and easy. He helped us find what we needed and checked us out. He was very welcoming and kind. Great customer service !!
            by
            • Verified Purchase
            • Recommended
            Мне очень нравится магазин Home depot in Staten Island возле меня.Отличный асортимент и хорошее о...
            Мне очень нравится магазин Home depot in Staten Island возле меня.Отличный асортимент и хорошее обслуживание.Мне,как женщине,которая не очень разбирается в строй.материалах для дома, очень легко найти нужный ассортимент,в любой момент могу попросить помощь у персонала и мне всегда помогают.
            by
            • Verified Purchase
            • Recommended
            This store had everything I needed. There were many people willing and eager to assist. Great s...
            This store had everything I needed. There were many people willing and eager to assist. Great store.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 361 reviews

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