Reviews for Springfield,OH #3867

friendly staff, great products

All of the team members were very professional, helpful, and courteous. Great Job! I needed assistance finding exactly what I was looking for, and where in the store it was located. I was in and out in a timely manner. I will be shopping at this location in the future.

I asked about a price match on a product I needed to buy. Kimberley did a quick check at the competitors store and quickly confirmed price and gave me the same price with no questions asked. Very customer friendly.. That's what I'm looking for

Debbie was very helpful with my military discount as it was the first time I used the new app.

The employees at the HomeDepot in Springfield are always willing to assist & provide friendly service. Thank you

The Husky 10 drawer toll box that we purchased at Home Depot in Springfield, Ohio was just what we were looking for. The wood bench top makes a perfect place to work on projects. We had a great experience making our purchase.

I always buy there, I hope to be a part of Home depot

Hard to find good customer service especially in Springfield. This store is knowledgeable and kind :)

After having such a stressful day, it was nice to have a friendly greeter wish me well. In some shopping places most of the greeter look the other way, or in conversation with other employees. EMILY in the Home Depot area in Springfield. Was kind and friendly, just what I needed during the holiday hassle

I recently ordered cabinets to remodel my kitchen, had no idea what I was doing and Connie was so helpful! I am always happy when I shop there!

I recieved a email with a reciept attached just like every time i buy stuff at the home depot. This time it wasnt me doing the buying. I checked my bank acct and there was no purchases so i think you guys just sent tit to the wrong email. hopefully. Once again wasnt me. There should be a thing to click fo rinstances like this and i wouldnt have to go on here like this

Very good selection and layout, easy to find things. I also like the website, very informative and easy to use.

Excellent and Overly Friendly Customer Service!!! Everyone said Hello, May I help you? Clean & Organized!!! Everything able to be found easily!!! Awesome!!!

Very clean, helpful employees

Best Home Depot in Springfield Ohio!

No, I didn't find the item in the store, due to shortage of space. I got in touch with the sales person in that area, kitchen appliances. He went on line and found the freezer that I was looking for and assisted me in ordering the item in a very friendly way and a very professional sales person. See Johnny D.

Pretty much the perfect shopping experience. I would definitely come back to this store and I highly recommend this store to anyone needing supplies.

Have visited this store 5 times in the last 2 weeks. Redoing 2 bathrooms. Have found several of the employees that had the knowledge to find parts and items and had very courteous help. Actually had CUSTOMER SERVICE which is hard to find in any store these days.

I find that a trip to such a large material store, can be a bit of a chore. But compared to some of the other large stores the Isles are more open less clutter makes it easier to get through with the large material carts and the friendly staff is always willing to help and welcoming any questions you might have. I have been shopping the store now for years I will continue to do so and I suggest that you make this your store for all your home improvement needs.

I would like to thank Johnny D for his assistance in purchasing a washer and dryer. Greatly appreciated. Everyone in the garden center are very helpful and pleasant also

I'd only recommend this store because it's the only Home Depot in the immediate area. Things have definitely changed in the past two years. The employees all used to be friendly and ask if we needed help finding anything. Now there's hardly anyone of them that even says "Hi". We have done a lot of shopping here in the past, but now we're looking at other home improvement stores for items. My last visit was for a return of two items that had nothing wrong with them but just didn't work out for our project. The young gal at Customer Service was sullen, didn't even look at the return slips and almost shorted me credit for the second item because she didn't bother to look at anything before tossing the box aside. She seemed upset with me when I brought it to her attention that there were two items returned, not just one. When I got home, I filled out a survey noting my disappointment with the visit. Then I looked at the receipt and saw the name was not a female name, but a male name, so the person whose name was on the receipt will probably get a poor review when he was not the person who waited on me. I will say I appreciated the lady in the garden area. She actually seemed very glad to see me. The store was clean, but seemed like everything was rearranged which made it difficult to find things. I was greeted warmly by the man in the Door/Window area, but he never asked if he could help me find anything.

Staff are knowledgeable, friendly and are always willing to help. Love this store!

Excellent service. Associates were helpful and courteous, and checkout was speedy!

Very friendly employees and always helpful

The store was clean, Lora in the paint dept. was very helpful. My online order was also ready and conveniently retrieved for my pick up!

Loved the layout of this store. Everything was well labeled and easy to find. Employees went well above and beyond to help.

My item was a special purchase so they could not give me a Military Discount.

Kim at Customer Service was a lot more friendly than past visits. Debbie at Self Checkouts was outstanding. She greeted every customer who past and entered the register area. Debbie offered to help a couple of customers with large items.

Excellent and helpful employees throughout the store.

The store is neat and clean. All associates I encountered greeted me with a friendly "hello" and asked if they could be of assistance. All the associates seem to be knowledgeable of store inventory and areas to locate items. All associates are courteous and friendly. I've shopped at home depot for several years and will continue to do so.