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Filter Reviews By:Rating, Profile, Gender, Age (428)
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Showing 1-30 of 428 reviews
Feb 20, 2023
Good service and friendly a lot of knowledge alway smile
Friendly staff alway smile more knowledge
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Recommended
Mar 7, 2022
DO NOT USE SHAMROCK ELECTRIC RECOMMENDED BY HOME DEPOT
SHAMROCK ELECTRIC INSTALLED AN OUTLET IN THE MIDDLE OF A CABINET WHICH IS JUST PLAIN LAZY... BY DOING THIS LIMITS MY STORAGE IN THIS CABINET when he comes back, and it is repaired I'll revise review...until then ...
by
Apr 28, 2024
Helpful staff
Howard the manager helped load heavy mulch into my cart & then made sure I was able to get it in trunk. He was also helped an elderly couple with their purchase. He was making sure all on line received help
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Recommended
Apr 28, 2024
Great customer service!
It starts with Jim. He runs a tight ship and obviously focuses on customer service! If you are lucky enough to deal with “T” or Nicole then you are in amazing hands. I’ve had a couple issues but they were able to solve them no problems! Total rockstars!
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Recommended
Apr 25, 2024
Great service
Larry in the lumber department was great. Put our order through efficiently, respectfully and without any hassles. He was knowledgeable and polite.
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Recommended
Apr 16, 2024
Most unhelpful staff
Went in to buy an air conditioner that was in stock, but not off the pallet. In short, every single employee I interacted with demonstrated an obvious disinterest in helping me spend $300, giving me a bunch of made up reasons why they can’t help when it was obvious that no one wanted to move a pallet. They even said “this guy wants us to take a pallet down for an air conditioner. Are you gonna break it to Joe (fork driver) or am I?” And then proceeded to debate who would ask Joe to take it down. I stepped in and offered that I would ask Joe if it would move this along, and was met with rolled eyes.
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Apr 4, 2024
Friendly staff
I came in to buy something I saw on TV but it’s not something you carry. Maddie helped me and was such a pleasure to talk to. She is a great representation of the service I usually get in your store.
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Recommended
Mar 23, 2024
Sheetrock and spackle.
Received great advise and help from Chris about buying the right type of sheetrock and spackle for our bathroom and helped us bring it to the cashier. Very nice guy with a welcoming smile and professionalism.
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Recommended
Mar 21, 2024
Helpful Associate
Kurt in plumging was a refeshing surprise. Needed help and he was courteous, polite and helpful. Help me figure out the project I was working on with some good ideas.
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Recommended
Mar 12, 2024
One woman really tried to help.
There is a woman who goes by T at the Setauket store on Long Island spent a good amount of time trying to help me with an issue I am having about some receipts I need from many months ago. She seemed to understand the situation I’m in and did her best to assist me. I’m very appreciative of her effort and I appreciate her kindness
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Recommended
Mar 4, 2024
Employees
Everyone kind & helpful especially Kelly
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Recommended
Mar 4, 2024
HELPFUL STAFF
THE SALESPEOPLE AT THE S. SETAUKET STORE ARE ALWAYS SUPER FRIENDLY, HELPFUL AND KNOWLEDGEABLE. IT'S ALWAYS A PLEASURE TO SHOP THERE.
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Recommended
Feb 4, 2024
Awesome experience and team
The experience at this Home Depot with this group of people Anita, Allison, Patricia, Jennifer and Larry was amazing. We had originally started this process with the Coram Home Depot and it was terrible. We came to this Home Depot and this Team worked together and got everything right !!
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Recommended
Jan 18, 2024
Great Selection Of Products For The Home
Home Depot carries the Anderson Window Line of Products. I find their 400 series to be superior to other Home type stores at a reasonable price. Have just a half dozen or so to go to finish up installing and replacing outdated aluminum storm windows. They're front door replacements are also superior as well. These windows will certainly outlast me! And they look great once installed.
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Recommended
Jan 15, 2024
Store Is A Mess
Nearly every aisle filled with unstocked items, some aisles nearly impassible. Everything is in disarray.
The worst HD I’ve ever shopped in, I won’t be back.
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DIY
Jan 8, 2024
Great supply resource
Great resource for everything including Fences and hardware
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Recommended
Oct 29, 2023
Stellar Customer Engagement by Sunayana at Home Depot's Checkout
My shopping experience at Home Depot was elevated to an unparalleled level of satisfaction during the final stage of my visit, thanks to Sunayana's exemplary customer service at the cashier's desk. As I approached the checkout, Sunayana greeted me with a warm smile that immediately made a lasting impression.
She engaged me in a friendly and informative conversation, maintaining eye contact which conveyed her genuine interest in assisting me. Despite the bustling environment, Sunayana made me feel as if I was the sole focus of her attention. Our conversation transitioned smoothly into the realm of upcoming sales and deals on Milwaukee and Ryobi tool systems. Her insight into these tool systems was not only enlightening but was delivered in such an engaging manner that it evoked a palpable excitement for the forthcoming deals.
Sunayana's proactive approach in explaining the distinct features, benefits, and the cost-saving aspects of each tool system showcased her in-depth knowledge and her passion for ensuring customers make well-informed decisions. She also elaborated on the loyalty programs that Home Depot offers, and how I could maximize savings on my purchases, which was invaluable information.
Her ability to connect with me, providing precise and useful information about the upcoming sales, significantly enriched my shopping experience. Sunayana went above and beyond to ensure that I left the store not only with my purchased items but with a wealth of knowledge about the upcoming deals and a sense of anticipation for my next visit.
This encounter with Sunayana was a testament to her outstanding customer-centric approach, making a routine checkout process a memorable and enriching experience. Her professionalism and exceptional service have not only secured my loyalty to Home Depot but have also set a high bar for what customer service should embody. Through her actions, Sunayana has indeed become an epitome of the superior customer service that Home Depot is synonymous with.
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Recommended
Sep 25, 2023
Jim Denny
Jim was very helpful and went above and beyond to help us
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Recommended
Sep 21, 2023
Great customer service
I went to the setauket location and purchased a swing. It was too lengthy a process for me to research and find one before arriving but upon arriving to the store T helped me and made it so simple. She took note of the measurements I needed and helped me to find what I wanted. I couldn't have done it without her. It's not often you find such great customer service these days. T was helpful, knowledgeable, attentive, and wasn't just trying to make a sale and get me out of there. She took her time and really made my experience wonderful. Greg was great as well and helped me get my swing into the car. He refused a tip though I felt he deserved it. I don't normally do reviews but when you see great customer service it's important to acknowledge it.
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Recommended
Sep 18, 2023
Very clean store friendly professional employees
Everything we buy from this store is fair prices and great quality I won't go anywhere else
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Aug 8, 2023
Great Customer service
We ordered our new Frig with Anita Das’ help! She was Great!
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Recommended
May 30, 2023
Great experience
Great experience. Anita in appliances was great, she helped us in many ways to make sure we were happy with everything.
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Recommended
May 20, 2023
Appliance shopping
Thanks to sales associates for quickly processing order for new washing machine. Had my children with me so had to be in & out and I was!
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Recommended
May 20, 2023
Home Depot projects
We’ve been shopping at this location for 2 decades! Love it! It’s our go to store !
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Recommended
May 19, 2023
DIY
Love that you can shop and get what you need just like the professional
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Recommended
May 19, 2023
Love projects
Love Home Depot for all projects DIY and all
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Recommended
May 16, 2023
Employees are very helpful
Yesterday we bought about 400.00 plus worth of product. We needed help in several departments , the assoc. were great. Pleasant experience all around.
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Recommended
May 10, 2023
The right supplies for any project -simple and easy
My Yard drainage project needs were made easier shopping at the South Setauket store.. I am not a contractor and the expert advice I received saved me both money and time. I even had an informative conversation with Darlene C at the checkout.
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Recommended
Apr 19, 2023
BOUNTIFUL HELP
I WENT IN LOOKING FOR AND TRYING TO DECIDE ON HOW TO GO ABOUT A PROJECT AND I WAS GREETED BY AN EMPLOYEE AND GIVEN ALOT OF HELP AND IDEAS.