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Filter Reviews By:Rating, Profile, Gender, Age (633)
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Showing 1-30 of 633 reviews
Jun 8, 2021
HD TOOK OUT CASHIERS AND PUT IN SELF SERVE CHECK OUT. THEY SHOULD HAVE REDEPLOYED THAT LABOR TO T...
HD TOOK OUT CASHIERS AND PUT IN SELF SERVE CHECK OUT. THEY SHOULD HAVE REDEPLOYED THAT LABOR TO THE BACK END OF THE HOUSE WITH MORE EMPLOYEES THAT OFFER ASSISTENCE, KNOW WHAT THEY ARE DOING AND HAVE A POSITIVE ATTITUDE. I SEE BUNCHES OF EMPLOYEES WALKING AROUND SHOOTING THE ____ WITH EACH OTHER AND NEVER ASK IF YOU NEED HELP. I ACTUALLY STOOD IN FRONT OF TWO EMPLOYEES THAT WERE TALKING ABOUT WEEKEND PLANS FOR 15 MINUTES WHILE I WAS RIGHT IN FRONT OF THEM. I COULD HAVE INTERRUPTED BUT WANTED TO SEE HOW LONG IT WOULD TAKE FOR THEM TO OFFER ME ASSISTANCE. ATTROCIOUS!! IF YOU ACTUALLY GRAB AN ASSOCIATE AND ASK FOR HELP YOU MIGHT GET IT, BUT WITH A "YOUR BOTHERING ME ATTITUDE".
THERE ARE OTHER BIG BOX HOME IMPROVEMENT CENTERS, GARDEN CENTERS AND SMALLER LOCAL HARDWARE STORES IN THE IMMEDIATE AREA. I GET MUCH BETTER CUSTOMER SERVICE THERE. I KICK MYSELF EVERYTIME I RETURN HERE.
by
Verified Purchase
Jun 4, 2021
Top notch Pro service! I will continue to shop here in confidence!
Top notch Pro service!
I will continue to shop here in confidence!
by
Verified Purchase
Recommended
May 28, 2021
i was in and out for a 12000 window a/c unit in less than 10 minutes i had help from 4 employees ...
i was in and out for a 12000 window a/c unit in less than 10 minutes
i had help from 4 employees
quick,fast and very satisfied w/the service
by
Verified Purchase
Recommended
May 23, 2021
I thought that the associate that I interacted with that helped me who was also training a fellow...
I thought that the associate that I interacted with that helped me who was also training a fellow employee did his best to go out of his way even with how busy the store was the day I went to assist! He looked up the item and walked over with me and the person that he was training, explaining things as we walked to the woman he was training. I thought that was very professional of him!
by
Verified Purchase
Recommended
May 22, 2021
Friendly workers from cashier to loader. Whom I did not even have to ask to help me load! Was in ...
Friendly workers from cashier to loader. Whom I did not even have to ask to help me load! Was in and out with what I needed quick. No lines!! Thank you!
by
Verified Purchase
Recommended
May 15, 2021
Just want to compliment Bill who works in doors and windows. His customer service was exceptional
Just want to compliment Bill who works in doors and windows. His customer service was exceptional
by
Verified Purchase
Recommended
May 2, 2021
This is my favorite store because it's close to my house. I alway have a good service from this H...
This is my favorite store because it's close to my house. I alway have a good service from this Home Depot
from all employees . thank you to cary good quality of products and good service and return policy is imbattable .
thank you
by
Verified Purchase
Recommended
Apr 26, 2021
Drove an hour to pick up ladder that website said you had two of 300 LB 2 STEP WITH HANDLE . You ...
Drove an hour to pick up ladder that website said you had two of 300 LB 2 STEP WITH HANDLE . You had NONE.
by
Verified Purchase
Apr 19, 2021
Great place to shop.
Great place to shop.
by
Verified Purchase
Recommended
Apr 19, 2021
Went in looking for a certain item, asked a gentleman at service desk where i might find it... he...
Went in looking for a certain item, asked a gentleman at service desk where i might find it... he told me correct aisle and exact location in aisle, without batting an eye! Everyone is so friendly and knowledgeable! Makes it very easy and pleasurable to shop!
by
Verified Purchase
Recommended
Apr 16, 2021
Can't depend on them their word is not good
Can't depend on them their word is not good
by
Verified Purchase
Apr 15, 2021
The garden center was a MESS Could not find lawn products.
The garden center was a MESS Could not find lawn products.
by
Verified Purchase
Mar 29, 2021
Do not under any circumstance, have a fridge delivered by home depot. They both refused to instal...
Do not under any circumstance, have a fridge delivered by home depot. They both refused to install or pick up your old fridge. And they leave in the dark for a week afterwards.
by
Verified Purchase
Mar 27, 2021
give Amberlyn a raise
give Amberlyn a raise
by
Verified Purchase
Recommended
Mar 22, 2021
Whenever I need home repair supplies, I travel to the So.Nashua store where I'm always greeted by...
Whenever I need home repair supplies, I travel to the So.Nashua store where I'm always greeted by smiling and knowledgeable associates!!
by
Verified Purchase
Recommended
Mar 21, 2021
The store it’s nice and clean it has a lot of variety and also the people are nice and friendly ,...
The store it’s nice and clean it has a lot of variety and also the people are nice and friendly , helpful and respectful.
by
Verified Purchase
Recommended
Mar 19, 2021
We always have an excellent experience at this Home Depot. The staff at this store are very frien...
We always have an excellent experience at this Home Depot. The staff at this store are very friendly, helpful, and informative! They go above and beyond to answer questions and provide expertise!
by
Verified Purchase
Mar 6, 2021
Store staff is always courteous and helpful. The layout of the items is logical
Store staff is always courteous and helpful. The layout of the items is logical
by
Verified Purchase
Recommended
Mar 3, 2021
The associates are always happy to help and answer questions. Everything I need is in stock and i...
The associates are always happy to help and answer questions. Everything I need is in stock and if it isn't by chance I just order online and pick up in store for free.
by
Verified Purchase
Recommended
Mar 1, 2021
This store is very clean. The employees are friendly.
This store is very clean. The employees are friendly.
by
Verified Purchase
Recommended
Feb 28, 2021
I live in lowell Ma, The Tewksbury homedepot is closer,but in my opinion probably the worst one ...
I live in lowell Ma, The Tewksbury homedepot is closer,but in my opinion probably the worst one i have ever been to. Which is why going to Nashua was well worth the trip.
by
Verified Purchase
Recommended
Feb 9, 2021
Worst shopping experience ever. Order an item that's available online for pickup in the store, ev...
Worst shopping experience ever.
Order an item that's available online for pickup in the store, even though it's not a local store
Drive really far to the store and they give you an entirely different item and hope you won't notice.
How pathetically bad is the order fulfillment system at HD that you can't even check the sku and notify the customer if an item is not available.
by
Verified Purchase
Jan 25, 2021
we purchased a special order bath window. Employee was very knowledgeable and helpful
we purchased a special order bath window. Employee was very knowledgeable and helpful
by
Verified Purchase
Recommended
Jan 25, 2021
Price's, quality and quality are the best. Employees are always happy and helpful
Price's, quality and quality are the best. Employees are always happy and helpful
by
Verified Purchase
Recommended
Jan 22, 2021
I waited in line at the Home Depot return desk only to be told HD does not honor manufacturers gu...
I waited in line at the Home Depot return desk only to be told HD does not honor manufacturers guarantee/warrantee. HD will only do a replacement in 90 days. CREE lamps “guarantee/warrantee” for 20 years, failed in two and half years. Bottom line, don't spend the extra money for CREE products, buy the cheapest on the shelf and replace every two to three years and avoid the return desk hassle.
PS: HD didn't want to 'look back' on my charge history to verify purchase. Save your slips!
by
Verified Purchase
Recommended
Jan 13, 2021
eric in millwork goes above and beyond. very knowledgeable about his product lines.
eric in millwork goes above and beyond. very knowledgeable about his product lines.
by
Verified Purchase
Recommended
Jan 11, 2021
Nashua NH Home Depot is a contractor oriented store. They have the necessary products for Old Ne...
Nashua NH Home Depot is a contractor oriented store. They have the necessary products for Old New England Homes. Other Home improvement companies do not have what they have. I also Love the Tewksbury MA. Home Depot, they have the ability to cut and thread Black heating pipe. For Free even. Great Service!!!
by
Verified Purchase
Recommended
Jan 10, 2021
if you did not ask for my telephone number i would have entered the sweepstakes, which was the on...
if you did not ask for my telephone number i would have entered the sweepstakes, which was the only reason i completed this survey. why do you need a tel number, ridiculous, email should be enough. i don't want my information shared or used to call me for any promotions. just not fair that i could not enter the sweepstake after taking all this time.
by
Verified Purchase
Recommended
Jan 4, 2021
Super friendly and helpful staff. I always find what I need, and they're always ready to help.
Super friendly and helpful staff. I always find what I need, and they're always ready to help.
by
Verified Purchase
Recommended
Dec 15, 2020
today i walked into this store trying to replace a over stove microwave that blew out two weeks a...
today i walked into this store trying to replace a over stove microwave that blew out two weeks ago i asked for help one of the assistant managers adam came to help me with his help we were able to find a replacement samsung over stove microwave we looked at an exact replacement but it was out of stock until february i spotted some clearance models on the floor he went out of his way to get the specks on this unit it had been reduced in price my budget was very tight as we were now replacing a 14 month old unit which suffered a power surge 10 days earlier so he sold us the unit for $280 which was an excellent unit he made sure it would fit he came to the service desk waited until one of the cashers were free then when paid for he put the unit out back so we could pick it up later with a more suitable vehicle adam advised he would be there until 6pm & to ask for him he was so kind through the whole process