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Showing 1-30 of 671 reviews
Dec 21, 2021
Such a nice Store
As you enter the store you can tell that they take pride in cleanliness, organization and easy check-out stations
by
Recommended
Dec 5, 2021
Holiday Shopping with Ease
I recently visited this Home Depot store and found exactly what I was looking for. The Customer Service associate was very helpful.
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Recommended
Nov 29, 2021
Customer service
Went to the Conyers location for a particular tree that was out of stock. Still had the floor model and manager stated that they were NOT getting anymore. Asked to buy the floor model for full price and was told NO!!! Was told that they weren't going to sell floor model until 12/22 and probably for a discounted price. So basically the floor model is there for nothing and will be sold for LESS than we were going to pay. Went to the SNELLVILLE GA location and was allowed to purchase their floor model for full price. Remote was missing but KEE KEE (SUPV) went above and beyond to find us one. Jonathan was also very patient and helpful with breaking tree down for us and loading in vehicle. We were so happy we bought ANOTHER 400.00 tree as well. Credit the exceptional workers at the SNELLVILLE GA location for going the extra mile for us!!
by
Nov 27, 2021
Ease of finding and purchasing materials.
Bought a replacement toilet (Glacier Bay), and was able to install it with no issues.
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Recommended
Nov 21, 2021
New Store
It’s not about the purchase for this trip it’s about finding a new Homedepot closer to my new home. My favorite hone depoe was Liburn & I knew practically everyone at that locale they are great & i’ve shopped this locale so i will make new friends
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Recommended
Nov 1, 2021
Not Customer Helpful
I love home improvements and I am in Home Depot weekly. I have visited this location numerous times. This last trip is exactly that, I will go to another store. This is the 2nd time that I have been there and couldnt get help. The first time I asked for help from an employee in hardware who could have cared about anything other than the screws that they was stocking.
This time takes me to where I will go to another store. I'm in lumber 4 employees are working one an order I assume. 2 of the 4 go up front I ask for help to get a piece of wood cut. I am told they could not help the other 2 would be back. 1 literally takes off running the other direction. I waited 10 mins. Never got help.
by
Oct 29, 2021
Great
Jasquel was amazing great person to have on your team
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Recommended
Oct 19, 2021
Much improved!
Employees were available to assist, and helpful and pleasant! Nice, as often they are somewhat scarce. People going back to work? Hiring and training are looking up! Thanks!
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DIY
Recommended
Oct 15, 2021
Great Experience at the Snellville Home Depot
I always have a great experience at the Snellville Home Depot. The store is clean and there are adequate supplies of products for sale. I can always seem to find whatever I am looking for at the time. The employees are friendly and courteous.
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Recommended
Sep 30, 2021
SATISFIED CUSTOMER
The person that assisted me was Jenn at the home depot store #0144. She was very helpful and so courteous. I informed her I was Military and she advised me home depot have Military discount also. She was Fantastic
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Recommended
Sep 25, 2021
Fast Check-Out
An easy and fast process to check out.
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Recommended
Jul 20, 2021
Purchased a gas range over a thousand dollars the delivery company tried to not deliver our items...
Purchased a gas range over a thousand dollars the delivery company tried to not deliver our items b/c they said too many people cancelled in front of our delivery, they could not deliver our item. Called back, came to deliver our stove they were talking loudly, I had to ask them too not be unprofessional. Hooked up our stove, asked my husband to help them put the old gas range in their truck. Turned on the stove, right away I noticed a smell it is leaking carbon monoxide and gas. Now we have a stove that is a danger to our family.
Everything is a mess and upper management need to really pay attention to this store and the Lilburn, GA store because we thought by going to this store it would be better, but everything is a total mess. I called and spoke with Allean at 2:12 on 7-20-21 then was supposed to have Willie back, he never did then Hal called back at 3:24 PM and I did not feel the need to repeat everything I told Eric, Asst. Store Manager at 3:15PM and now at 3:30 PM on 7-20-2021 I am waiting on someone to call me.
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Verified Purchase
Jul 19, 2021
Georgette had awesome customer service. Great store.
Georgette had awesome customer service. Great store.
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Verified Purchase
Recommended
Jul 7, 2021
The cashier LAMASHIA went above and beyond her duties to help me with my shipping and help with s...
The cashier LAMASHIA went above and beyond her duties to help me with my shipping and help with some great tips and advice..
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Verified Purchase
Recommended
Jul 5, 2021
The pine straw here is awful! Go somewhere else!
The pine straw here is awful! Go somewhere else!
by
Verified Purchase
2 found this review helpful
Jul 4, 2021
Great customer service.
Great customer service.
by
Verified Purchase
Recommended
Jul 2, 2021
I recommend this store to all of my friends and relatives coming here for good services.
I recommend this store to all of my friends and relatives coming here for good services.
by
Verified Purchase
Recommended
Jul 2, 2021
the pro desk is very knowledgeable and professional
the pro desk is very knowledgeable and professional
by
Verified Purchase
Recommended
Jun 23, 2021
If you are in the market for a Washer/Dryer visit Tom, he's extremely helpful! Thanks Tom!
If you are in the market for a Washer/Dryer visit Tom, he's extremely helpful! Thanks Tom!
by
Verified Purchase
Recommended
Jun 22, 2021
Upon entering I was greeted by Assistant Mgr. DeeDee who was very customer oriented. Working with...
Upon entering I was greeted by Assistant Mgr. DeeDee who was very customer oriented. Working with Tonya in the flooring department was a pleasure, She was knowledgeable, answered all my questions, and saw to all my buying requirements in a very efficient and friendly manner. I encountered a young man named Harold when I was looking for a product, he went out of his way to bring me to the area I was seeking very polite and kind. I would say that every employee I encountered through the store was customer oriented. I was very impressed.
by
Verified Purchase
Recommended
Jun 17, 2021
Clean store and friendly service
Clean store and friendly service
by
Verified Purchase
Recommended
Jun 15, 2021
GREAT costumer service!
GREAT costumer service!
by
Verified Purchase
Recommended
Jun 7, 2021
The Home Depot associate are very friendly and helpful, when you need help they will help.
The Home Depot associate are very friendly and helpful, when you need help they will help.
by
Verified Purchase
Recommended
Jun 5, 2021
It is always nice to enter a store and feel at home. Smiles and hellos are a big deal. Home Depo...
It is always nice to enter a store and feel at home. Smiles and hellos are a big deal. Home Depot Snellville makes the effort.
Stocked shelves make a difference. Someone who can find it in the back makes a difference. Employees who don't expect the customer to know everything makes a difference. There is a kindness.
Restrooms have always been clean.
Above and Beyond the Call of Duty appears to be the motto. Employee in the rug section once cleaned up a dog accident- a big dog. A big accident. Smiled and showed sympathy to the young owner.
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Verified Purchase
Recommended
May 28, 2021
I love to shop this store, I always come here to shopping because they have everything I need but...
I love to shop this store, I always come here to shopping because they have everything I need but after the date 05/26/2021 I scare come to this store because the guy name NOEL working there he not friendly, he so angry,so mean,so attitude to me. Finally I hope every time I come to shop I don’t see that bad guy.
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Verified Purchase
Recommended
May 27, 2021
This store is stocked well, isles are not cluttered, items are easy to locate. Employees are not ...
This store is stocked well, isles are not cluttered, items are easy to locate. Employees are not rude and ask if you need assistance. This store is a few better steps up from across the street store.
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Verified Purchase
Recommended
May 27, 2021
Front end Supervisor Jennifer is always very friendly and willing to help!
Front end Supervisor Jennifer is always very friendly and willing to help!
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Verified Purchase
May 23, 2021
THE STORE WAS CLEAN, PRODUCTS EASY TO FIND, EMPLOYEES WERE EXTREMELY HELPFUL AND IT IS MY GO TO S...
THE STORE WAS CLEAN, PRODUCTS EASY TO FIND, EMPLOYEES WERE EXTREMELY HELPFUL AND IT IS MY GO TO STORE EVERY TIME.
by
Verified Purchase
Recommended
May 22, 2021
While i have been to different Home Depots, this store had a wider range of hand tools in which i...
While i have been to different Home Depots, this store had a wider range of hand tools in which i was looking for. I was also looking lost at self check out since i couldn’t find my receipt until one of the employees helped me out by letting me know it was at the bottom of the machine. My experience was great!