Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (563)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 563 reviews
Aug 22, 2023
Price Gouging
I purchased and had a mirrored bifold door installed a few years ago, but my tenant damaged it. All I need is to have the door popped out, and the new one popped in. Home Depot and their installation contractor charged $430 for labor!!! I can't do it myself, because it's too heavy. They are charging me $150 for hazardous material (lead paint), because my house was built in 1971, one year before the cutoff. What lead paint, it's a door! I was told, they have to replace the top track for the guarantee. I'm selling the house, and don't need a guarantee. This is insane. 3 or 4 screws to replace a rail that is working fine, are going to cost me $150?? If I had time, I would just buy the door and hire a handyman. The door itself is only $219, so almost 2x just to swap out a door! I'm livid.
by
DIY
Apr 22, 2024
Best Home Depot
Thank you Adam for helping me load my car. I couldn’t have done without your help. You were very kind and professional!
by
Recommended
Mar 30, 2024
Friendly, knowledgeable associates
The associate in plumbing assisted me to get the correct part I needed, and explained why I had gotten the wrong part a short time earlier (without assistance). Very knowledgeable
by
Recommended
Mar 7, 2024
Hot dog stand
When will you start servicing Chicago style hots dogs at this location?
by
Recommended
Feb 10, 2024
Poor customer service
Never acknowledged in the store passed several employees
by
Dec 8, 2023
Excellent location
Great tool options and very good customer service.
by
Recommended
Nov 14, 2023
Awesome customer service
Customer service is amazing and helpful with my orders. Their team is great
by
Recommended
Oct 30, 2023
Great store
I have consistently shopped at this store for 10+ years and always find it clean, organized, and friendly. Items I need are almost always in stock. Bought a shed last weekend and didn't have to wait around to load it into my truck; got help immediately on a busy Saturday.
by
Recommended
Oct 30, 2023
Not a Great HD
Not friendly or knowledgeable staff, they will send you on wild goose chases.
by
Oct 5, 2023
Nice Service
I had a great experience working with Josefina
by
Sep 4, 2023
Best store
Cashiers are the best. Especially Fiorella
by
Recommended
Jul 31, 2023
Customer Service
Great Customer Service!
by
Recommended
May 22, 2023
Great store
Exceptional customer service
by
Recommended
May 11, 2023
Great Value
My wife and I went to purchase a range at this store. Belicia in appliances helped us find the perfect one at a great price!
by
Recommended
Apr 21, 2023
Best home depot store in the area
I awalys have an awesome time shopping at this home Depot location, clean store help ful and friendly staff, very knowledgeable staff and great sale and reg prices. This is my go to home depot store
by
Recommended
Apr 21, 2023
Excellent Employees
I appreciated the friendliness and helpfulness of all the employees of this Home Depot. I especially appreciated my cashier, Matthew, who assisted me in getting my military discount when the QR code wouldn't scan. My HomeDepot in TN insisted on having the QR code but Matthew was able to give me my military discount with my military id.
by
Recommended
1 found this review helpful
Apr 15, 2023
Excellent customer service
I was struggling trying to pick a paint color for my new home. Matt, the guy with the Mohawk haircut was very helpful. He explained the different shades and made my decision much easier.
by
Recommended
Mar 25, 2023
Happy costomer
Very neat and clean store with a friendly stuff. There are you really happy to help you with everything you need.
by
Feb 14, 2023
Great customer service
It was a wonderful experience shopping at your Home Depot. The staff was wonderful. I like to give a special thank you to Edwin, he was wonderful
by
Feb 6, 2023
Great costumer service!
An employee Edwin helped us so much for our school project!
by
Recommended
Jan 18, 2023
Products
Nice amount of items to look at and try
by
Recommended
Jan 13, 2023
Love this store
Great place to shop for all things home!
by
Recommended
Jan 5, 2023
Worst Experience
I had to visit store innumerable times to schedule my delivery and still ended up having items missing delivered. Highly not recommended.
by
Dec 23, 2022
always helpfull
i found everything on my wifes to do list with help from staff all the way to the end.
Amazing, the staff went from department to department and made sure i completed my wifes list, saved me.
by
Recommended
Nov 26, 2022
Rental Tools Shortage
This store is located in a perfect area where many new contractors and homeowners either renovate their property or build new houses; however, the store needs to provide complete rental tools.
by
Nov 13, 2022
Great customer service thanks to Jacob at Front Desk
Outstanding customer service and team. Answered my questions, made the transaction and assisted me with large heavy box. In todays day and age we can use many more like Jacob!
by
Recommended
Oct 28, 2022
TIME-SAVING & ENJOYABLE CUSTOMER SERVICE
Today two employees gave me a delightful shopping experience. One, just inside the front door, saved my time by pointing out that the product I needed (lean leaf bags) was conveniently only a few steps away - no need to go elsewhere in the store where it's mainly stocked. The other employee, a Cashier, efficiently rung up the sale with a friendly smile, thank-you and fun appearance in her Halloween costume! : )
by
Recommended
Sep 22, 2022
Payment
Store does not have contactless pay and requires a receipt to be printed out.
by
Jun 9, 2022
Cleanest store ever
I used to live in Houston and moved over from there in June. I can definitely say Schaumburg store is the cleanest Homedepot store I have ever visited, and items are organized so well. So, I do not need to try other stores or competitors stores.
by
Recommended
May 7, 2022
Pro Desk Superstar - Schaumburg, IL Store
Rich (Rick) Hirschberg at the Pro Desk was beyond helpful. He was so knowledgeable, patient, responsive, as well as kind, when helping us design our deck. If you are adding/modifying your deck, go to this store, and ask for Rick! I promise you won’t be disappointed and have the best customer service experience in your life!